1572

3.7 based on 1,572 customer reviews

770
263
126
96
317
Performance

Good

Design

Good

Ease of Use

Good

Please note: Product reviews may include product variations. Some product variations, services and/or features mentioned within Product Reviews may not be available in all countries.

Most Helpful Positive
0

Sony Wireless Lan/ Built-in Wifi Blu-Ray DVD Combo

BDPS3700 10/03/2021 by Hobby (USA) Verified Purchaser Verified

Purchased the Sony Product in Jan this year, and couldn't be more happier with the performance. Has a few major apps built into the player, and can add more if need be. Very clear picture when tied into Wifi at home. Highly recommend for a family or person on tight budget that needs a Movie disc player with Built in apps without spending extra cash on any Fire stick or Roku device.

Picture Quality

Excellent

Features

Excellent

Design

Good

Ease of Use

Excellent

3

0

Most Helpful Critical
0

GARBAGE

BDP-S3700 08/11/2020  (USA)

I purchased this player strictly for streaming and it was the largest waste of money that I've ever spent. The player will NOT stay connected to the wifi. It is the ONLY device in my house that i have this issue with. The internal LAN adapter has to be the cheapest that Sony could've put in this thing. There are days that, once i FINALLY get it connected to the internet, that it will just randomly shut off. Then when you power it back on the internal memory utterly and LITERALLY FORGETS the LAN information you JUST put in. It will turn itself off multiple times and reset before it stays connected. At least until you turn it off and the thing has another brain fart and disconnects again. It was fine for the first 3 weeks or so of owning it before it started doing this. I will NEVER purchase anything sony EVER again. I'm an extremely disappointed in this. If i could give negative stars, i would. Anytime i see someone getting ready to purchase the player, i convince them otherwise.

Picture Quality

Poor

Features

Poor

Design

Poor

Ease of Use

Poor

9

0

1,572 Customer Reviews

0

The product is good and i love it.

BDP-S3700 12/11/2024 by GUYMAN (United Kingdom)

I am happy to have had this product for a month ago.

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Frozen in its tracks

BDP-S3700 04/11/2024  (USA) Verified Purchaser Verified

I had originally purchased a Sony BDP-BX370 in November of 2023. By February of 2024 it was no longer functioning. I couldn't turn it on, and when I managed to do it, all functions were frozen and I couldn't even open it It was graciously replaced by Sony with a BDP-S3700. Now (in November 0f 2024) it too has suffered the same fate: frozen and locked.

Performance

Poor

Features

Poor

Design

Poor

Ease of Use

Poor

0

0

0

Very Well Rounded Console

BDP-S3700 22/10/2024 by Quantumvacuume (USA) Verified Purchaser Verified

Sony knows its customers. I have a modest living room setup. It is perfect for our needs.

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

Response From Sony North America Customer Support
22/10/2024

Hi Quantumvacuume,

You made the right choice! We're thrilled that the Blu-ray player is perfect for your home entertainment setup. Thank you for choosing Sony!

-Ralph

0

Great, apart from Sony deleting Apps

BDP-S3700 21/10/2024 by George UK (United Kingdom)

I got this some years ago and it has performed flawlessly. Sadly Sony recently took it upon itself to remove the BBC iPlayer app, which was one of the key features for me. So if you want to use the online apps via this device - beware.

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

Response From Sony support team
24/10/2024

Hi George,
Thank you for your feedback.

We're sorry to hear that you're facing difficulties with the BBC iPlayer app on your BDP-S3700.

We'd like to confirm that Sony did not remove the app and according to BBC your device is supported, for more info you can check this link: https://cutt.ly/OeDAx1Vy

Furthermore, you'll need to contact BBC iPlayer provider for tailored assistance.

If you require any assistance, you can contact us using this link: https://cutt.ly/heoRCkdW

Nihad @Sony Support UK

0

Easy to set up

BDP-S3700 09/10/2024 by Grasco (United Kingdom)

I’ve only had the item for a couple of weeks but it seems to do everything I need and image quality is good. It was easy to set up and link to my Sony tv and soundbar and ready to use within a few minutes.

Performance

Excellent

Design

Good

Ease of Use

Excellent

0

0

Response From Sony support team
11/10/2024

Hey,

Thank you for your review.

Congratulations on your new BDP-S3700.

Another member has been added to your Sony collection, and we're glad to hear that you're enjoying it and happy with the picture quality we always aim to deliver. We hope you continue to enjoy it for years to come.

If you require any assistance, you can contact us using this link: https://cutt.ly/IeP4ksCl

Ahmed @Sony Support UK

0

Great Machine

BDP-S3700 27/08/2024 by PeonyBelle (United Kingdom)

Bought this few weeks ago, mainly to enable me to buy and play DVDs from USA. It was easy to connect and has done the job perfectly, including UK DVDs also, the machine automatically detecting which Region is required and plays immediately. I haven't tried any Blu-ray discs, which apparently do need a simple button press to activate, so can't comment on that. I'm extremely happy with purchase and so glad chose this machine.

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Small and Functional

BDP-S3700 25/08/2024 by Shazzer (United Kingdom)

I needed a replacement DVD drive I could run through an old surround sound amp. Used for music CDs so unsure of picture quality. Needed a DAC to convert the digital audio to analogue and a digital audio cable. Sounds better through optical audio via the amp than phono analogue. A basic but capable model which only lacks one function for me. A sleep timer. Have not used the internet connection as of yet so no comments there. Good info manual but still had to search on line for solution to audio connections. Quiet player except when the disc spins up.

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Hardly works

BDP-S3700 16/08/2024 by Tallgirl (USA) Verified Purchaser Verified

I don't watch many movies, but each time I had to use this, it did not work. I had to unplug and plug it back in to power up. Remote didn't work to turn it on. Now when I am able to use it, it just pauses during the show and then nothing. Have to unplug it to try and get it working. Tired of this and getting rid of it.

Performance

Poor

Features

Poor

Design

Fair

Ease of Use

Fair

1

0

Response From Sony North America Customer Support
18/08/2024

We sincerely apologize for the inconvenience you've experienced with your Sony BDPS3700. This is definitely not the news that we would like to hear. Let's try to resolve this issue by performing a factory reset:

https://www.sony.com/electronics/support/res/manuals/4579/f2b13b14d596d6574a73a689b5d4b0dc/45796631M.pdf (see page 28)

Also, please make sure that the firmware version of the unit is up to date.

If you are still unable to resolve your concern, service may be required. please contact our product support team via phone call at 855-806-8464 or chat through this link: https://us.esupport.sony.com/support/s/service?language=en_US.

Regards,
Sam

0

Great Blu ray

BDP-S3700 20/07/2024 by roy39 (United Kingdom)

Only had this for 2 weeks all good Sony quality as usual.

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Good Product

BDP-S3700 01/05/2024 by Scratchpost (United Kingdom)

Easy to set up and use. This Sony Blu-ray Disc player seems intuitive to the users needs. Clever Sony.

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Cloned from 2010

BDPS3700 25/04/2024 by Sockitoya (USA) Verified Purchaser Verified

This is the exact same model from 10 years ago. Probably could have found something better at goodwill. BOO!

Performance

Poor

Features

Fair

Design

Poor

Ease of Use

Poor

1

0

0

Blu Ray Player

BDPS3700 10/04/2024 by Happierme (USA) Verified Purchaser Verified

Great device easy setup and execution process. Better than expected.

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great product

BDP-S3700 14/03/2024 by Tom A 3rd (United Kingdom)

My second SONY DVD blue ray player. Excellent quality for the price and I like to compactness of the item.

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Look good except the extended warranty

BDPS3700 06/02/2024 by Armd (USA) Verified Purchaser Verified

Bought to replace an old Sony Blue Ray player. Easy to set up. Wifi fair speed, can be faster to surfing between feature. Extended warranty ridiculous expensive!

Performance

Good

Features

Good

Design

Good

Ease of Use

Good

0

0

0

Great product

BDPS3700 11/01/2024 by Stoneman71 (USA) Verified Purchaser Verified

I recently had to buy another Blu-ray player because mine was outdated. So I looked around and all the options and I couldn’t pass this one up. Not only was the price a good deal but it’s a Sony and I couldn’t have been more impressed.. So with that being said I can enjoy my movie’s again. Great job Sony !!

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Lacks abilities other sony's have

BDPS3700 27/12/2023 by Rajnin (USA) Verified Purchaser Verified

bought this due to able to play european dvds. Unlike my other sony player, this player lacks the ability of an app for Amazon Prime. Very disappointed on that. would like a reason why? And can this be corrected.

Performance

Fair

Features

Excellent

Design

Excellent

Ease of Use

Average

0

0

0

Excellent

BDPS3700 15/12/2023 by Lonedog5 (USA) Verified Purchaser Verified

In the time that I've had my blue ray player it has performed perfectly. And I have no regrets in purchasing it even suggested to my sister that she get one like it.

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

confusing instructions

BDPS3700 13/12/2023 by Xaver12 (Canada) Verified Purchaser Verified

as the marketing page tells it is wifi how I can use it in my blueray system that is working perfectly, but the player not! I plugged in to electric surge protector, the HDMI into the tv, but nothing presented on my tv screen, I would like to use it blueray connected to my desktop and use my sound systems installed in the desktop! to play the blueray disc everything is confusing, in addition I have a HDMI SPLITTER but by using that everything went black in the user manual nothing is written about these steps?

Performance

Poor

Features

Fair

Design

Good

Ease of Use

Fair

0

0

0

Easy to configure

BDP-S3700 27/11/2023 by ct1003 (United Kingdom)

Setup was straightforward and picture quality is good. I was slightly surprised at the lack of terrestrial streaming options and the odd defaults. But good value for money could also probably do with updating the firmware, no bugs since 2019!

Performance

Good

Design

Excellent

Ease of Use

Excellent

0

0

0

Great features and Easy to use with fantastic pic

BDP-S3700 26/10/2023 by My Bluray (United Kingdom)

Great product with easy to use features also amazing picture quality.

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great product works well

BDP-S3700 16/10/2023 by Michaelrg2003 (United Kingdom)

Happy I chose sony base on past experience and reliability

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Not worth the money if you play a lot of blurays

BDP-S3700 16/10/2023 by Scannerz (United Kingdom)

I bought this as my previous player/surround system stopped working. Bought the Bose 600 so needed a player for my blurays. Unfortunately the AUTO for the sound doesn’t work on some discs so you have to change to PCM

Performance

Fair

Design

Average

Ease of Use

Average

0

0

Response From Sony Support Team
18/10/2023

Hi,

Thank you for your review and we're sorry to hear that you're having an issue with the Auto setting.

In an attempt to rectify the issue, try resetting the unit to factory settings as described on page 25 here: https://bit.ly/46zGn88

You can also test the unit with other discs, compatible discs are listed on page 30: https://bit.ly/46zGn88

If the issue is still disrupting you, feel free to contact us by following this link: https://bit.ly/3xPUapp, we will gladly assist you further.

Mennah @ Sony support UK

0

Blu ray player

BDP-S3700 09/10/2023 by Gram85 (United Kingdom)

So pleased with this blu ray player, wish I had bought it sooner

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great product

BDP-S3700 31/08/2023 by Daxam (United Kingdom)

Great to use and work's very well , great pictures and sound. Would recommend this product

Performance

Good

Design

Good

Ease of Use

Good

0

0

Response From Sony support team
04/09/2023

Hi Daxam,

Thank you for your feedback.
We're glad to hear that you're enjoying your player. We're happy to welcome you into the Sony family!
We hope you will continue to enjoy it for many more years to come!
If you require any assistance, you can contact us using this link: https://bit.ly/2NwYLXL.

Hana @Sony support UK