57

4.4 based on 57 customer reviews

39
9
4
4
1
Sound Quality

Excellent

Design

Excellent

Ease of Use

Good

Please note: Product reviews may include product variations. Some product variations, services and/or features mentioned within Product Reviews may not be available in all countries.

Most Helpful Positive
0

Atmos in one!

HTA5000.CEK 24/10/2022 by Haiiro (United Kingdom)

I have been looking for an all in one soundbar solution to get perfect Dolby Atmos from the cinema at home. Well, I can safely say, that Sony has smashed it out of the park with the HTA5000. Although the product is quite large and spans the full width of my 65 inch television, I am easily able to accommodate this soundbar and forego the need for any additional rear speakers or a hefty subwoofer. In my current living room, I do not wish to have additional bulk. So I was really happy that this one bar alone does everything I need, including height with sound bouncing off the ceiling to add the sounds coming from above, just like the cinema. What's great is, if I ever move out, or wish to add the additional speakers for true surround sound, I have the option to upgrade later and buy these later. Great choice! The bass is surprisingly rich, the tweeters are very detailed. Vocals are clear and I'm never struggling to hear the full range of sound from movies. The surround effect is amazing. Plenty of volume. The looks of the product are great too, very stylish. It was extremely easy to set up, and the online functions are perfect. I use the chromecast built in for music from my phone. For me, this is a no brainer recommendation. Bravo!

Sound Quality

Excellent

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

This reviewer received the product free of charge, or was a product loan programme participant

5

0

Most Helpful Critical
0

Disappointing sound

HT-A5000 14/10/2024 by The stranglers (United Kingdom)

I have this connected to a sony xr65 TV and have had a frustrating experience with it. I have had the sound dropping out entirely for a few seconds at a time on several occasions also recently the display has shown "muting" for no reason. The only other thing connected to my TV is a Virgin box and on watching certain movies the sound to me seems back to front. What I mean by that is that the music and sound effects are too much to the fore with dialogue sounding muted. I am thinking about taking it back to the seller.

Sound Quality

Average

Design

Good

Ease of Use

Good

1

0

57 Customer Reviews

0

Great sound, when it works.

HT-A5000 12/11/2024 by Me_it_was_me (United Kingdom)

No denying when it's working it sounds great, however it frequently stops working and requires factory reset to make it work again. All software is up to date, but it often freezes and displays "hello" at which point it completely stops working and requires a hard reset.

Sound Quality

Excellent

Design

Good

Ease of Use

Fair

0

0

Response From Sony support team
14/11/2024

Hi,
Thank you for your feedback.

We're sorry to hear that you're facing a freezing issue on your HT-A5000.
Could you try the below steps and try again:

1) Make sure the software is updated:https://cutt.ly/reJchNoM
2) Check the connection: https://cutt.ly/GeJckXDE or https://cutt.ly/eeJck8aS
3) Reset the Speaker System: https://cutt.ly/BeJcjkme
4) Try it with different TV if possible.

If the above didn't help, we'll be happy to check this further for you, so please contact us using this link: https://cutt.ly/heoRCkdW

Nihad @Sony Support UK

0

Disappointing sound

HT-A5000 14/10/2024 by The stranglers (United Kingdom)

I have this connected to a sony xr65 TV and have had a frustrating experience with it. I have had the sound dropping out entirely for a few seconds at a time on several occasions also recently the display has shown "muting" for no reason. The only other thing connected to my TV is a Virgin box and on watching certain movies the sound to me seems back to front. What I mean by that is that the music and sound effects are too much to the fore with dialogue sounding muted. I am thinking about taking it back to the seller.

Sound Quality

Average

Design

Good

Ease of Use

Good

1

0

Response From Sony Support Team
16/10/2024

Hey,
Thank you for your feedback.

We're sorry to hear about the sound dropping issue that you're facing with your HT-A5000. Try to follow the instructions below:

- Disconnect any external devices connected to the back of the TV and unplug the power cord from the mains and plug it in after 2 minutes.
- Make sure that the current software version installed is the one in the link below: https://cutt.ly/GeSkdHVu
- Use a new HDMI cable. You can also try switching the two ends of the cable. (If connected by HDMI)
-For the Sound skips: https://cutt.ly/1eSkmtYj
- Try connecting the soundbar via Bluetooth: https://cutt.ly/LeSkbPwC
- Perform factory reset to the TV and soundbar following the below:
TV: https://cutt.ly/BeSd5Q1l
Soundbar: https://cutt.ly/oeSknR2f

If you still require any assistance, you can contact us using this link with more details and the full model number of the TV: https://cutt.ly/heoRCkdW

Maryam @Sony Support UK

0

Delivered on the promised functionality

HT-A5000 19/08/2024 by CLDN24 (United Kingdom)

I bought this soundbar to compliment my setup of a console + a pc connected to it and a TV screen, and benefit from the 4K @ 120 Hz - 10 Bit - HDR signal without quality loss over HDMI 2.1 with full Adobe Vision + Atmos support, with VRR and ALLM, which the soundbar firmware did not bring on launch but added later as promised by Sony. The only negative point is the limitation of one year warranty that in my case has now runned out.

Sound Quality

Good

Design

Excellent

Ease of Use

Average

1

0

0

Amazing!

HTA5000 15/07/2024 by Bearandsonylvr (USA) Verified Purchaser Verified

I recently upgraded from my HT-A3000 to a HT-A5000. I loved my A3000 but the A5000 is a significant upgrade. The powerful bass adds so much to my viewing experience as do the up firing speaker. Just a much more immersive feel. My A3000 happily resides in my bedroom and for me, that’s a perfect fit too! My only complaint is that it was not designed to fit between my 65” A80L stand (legs). Poor design flaw on Sony’s part. I was able to make it work and couldn’t be happier!

Sound Quality

Excellent

Performance

Excellent

Features

Good

Design

Average

Ease of Use

Excellent

1

0

Response From Sony North America Customer Support
16/07/2024

Hi Sonyandbearlvr, we are thrilled that you are happy with your purchase! Enjoy your new soundbar! Thanks for choosing Sony! ~Earl

0

Sound bar

HT-A5000 17/02/2024 by Lisaloo (United Kingdom)

Bought this a few weeks ago, and all I can say is it’s fantastic. The sound that comes out of it is amazing. Well worth the money. Would definitely recommend it.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

5

2

0

Great soundbar

HTA5000 15/02/2024 by IndyJeff (USA) Verified Purchaser Verified

I bought this a few weeks ago. Paired with a Sony Bravia TV it really puts out immersive sound. Dolby Atmos works well, although I don’t have rear speakers yet so I can I cannot get the full effect. Streaming music works well, especially with spacial audio. Earc connection with a Sony TV is seamless, as is the setup. All in all a great soundbar and I wish I would have gotten it sooner.

Sound Quality

Excellent

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

2

2

Response From Sony North America Customer Support
20/02/2024

Hi IndyJeff, Amazing! Thank you so much for choosing our Sony HT-A5000. We're truly delighted to hear it works great with your BRAVIA TV and you're now able to enjoy immersive, engaging cinematic experience in your home. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the HT-A5000. Thank you for your purchase and for trusting Sony! -Jess

0

Very good soundbar

HT-A5000 14/02/2024 by Tumb (United Kingdom)

Brilliant soundbar but after care poor sony need to up their game got stuck a few times but help poor

Sound Quality

Good

Design

Good

Ease of Use

Average

4

1

Response From Sony support team
19/02/2024

Hi Tumb,

Thank you for your feedback.
We're glad to learn that you're enjoying your soundbar and for more years to come!
Yet, we're sorry to learn that you're sorry to hear about your experience.
We'd love to assist you any time, so please don't hesitate to contact us using the link below, bearing in mind that you can pick the chat option for an immediate response: https://cutt.ly/q8P6ehW, (Copy and paste the link in your browser).

Hana @Sony support UK

0

Needs better fade control

HTA5000 27/01/2024 by Monacoma (USA) Verified Purchaser Verified

Paired HT-A5000 including subwoofer and rear speakers. Although the volume of the rears and sub can be changed, the rears are generally overpowered by the Soundbar even at max rear volume. The rears "fill-in" the sound by the Soundbar dominates. This is more noticable when listening to music. Also, unable to use portable Bluetooth speaker and Soundbar at the same time.

Sound Quality

Good

Performance

Average

Features

Average

Design

Good

Ease of Use

Average

0

1

Response From Sony North America Customer Support
27/01/2024

Hi Monacoma,

We regret to hear that you are not completely satisfied with the soundbar. For optimum performance, make sure that the software version of the soundbar is up-to-date. Aside from adjust the volume of the speaker and subwoofer, you can also adjust the sound settings of the soundbar depending on your needs. For more information, please refer to this link ("Adjusting the Volume and Sound Quality"):

https://helpguide.sony.net/ht/a5000/v1/en/contents/TP1000428895.html

You may also find this link helpful:

https://www.sony.com/electronics/support/articles/00274538

Please note that the soundbar is only compatible with the designed rear speakers (SA-RS3S and SA-RS5). Using it with a different Bluetooth speaker is not supported.

Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

Sincerely,
-Ralph

0

Nice system

HT-A5000 20/01/2024 by James 1949 (United Kingdom)

Always pleased with Sony product. Produces a good sound connected to TV

Sound Quality

Good

Design

Good

Ease of Use

Good

1

1

Response From Sony Support Team
23/01/2024

Hi,

Thank you for your review.
We're glad to hear that you're enjoying your Sony HT-A5000 sound bar, and hope you continue to enjoy it for years to come.

If you need any assistance in the future, you can contact us using this link: https://cutt.ly/JwU9zuYo

Mazen @ Sony Support UK

0

Good set up, good sound but +price>?

HT-A5000 07/01/2024 by Genus Zanzibar (United Kingdom)

I bought this unit because I got £200 discount with a Bravia TV multi buy deal at Argos & my previous TV failed in Autumn, so I bought this as (sort of) for Christmas. The device was straight forward to set up with the instructions provided & once set up, performs well. To get the full experience, 2 rear speakers & a bass tube are required; which are not included with the main unit. I have linked the HT-A5000 to my iphone via Bluetooth & as I haven’t had a stereo/music sound system since becoming an NHS psychiatric captive 7+ years ago, it was excellent to hear some of favorite tunes in quality audio. There is a free trial of 360 Reality Audio which would be better tested with the full array of speakers, which is why I haven’t initiated said trial.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

1

3

Response From Sony Support Team
10/01/2024

Hi,
Thank you for your review.

We're glad to hear that you're enjoying your HT-A5000, and hope you continue to enjoy it for years to come. We're delighted to keep you as one of our loyal Sony family members!

If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL

Omnia @Sony Support UK

0

RUBBISH SAVE YOUR MONEY

HT-A5000 07/01/2024 by Keyser Söze 666 (United Kingdom)

This soundbar is not much better than the tv volume save your money and don’t waste it on this thing I made that mistake. It’s also been full of problems and trying to get Sony to sort it lol wow good luck with that!! Buy any other product besides Sony and you will be so much happier in the long run and probably save yourself money too.

Sound Quality

Poor

Design

Poor

Ease of Use

Poor

2

7

Response From Sony Support Team
10/01/2024

Hi,
Thank you for your review.

We're sorry to hear that our HT-A5000 hasn't satisfied your expectations, this is not the norm as we strive to deliver the best quality possible. Having read your feedback about the issues you're facing with your device, we would like to be able to offer some assistance, so please don't hesitate to contact us with this case ID: 26469676 using the details here: https://bit.ly/2VBcJwW.

Omnia @Sony Support UK

0

Great features

HTA5000 05/01/2024 by Tommys hobby (USA) Verified Purchaser Verified

Love Sony products and repeat viewing them whenever in our Best Buy store in Kokomo, Indiana.

Sound Quality

Excellent

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

1

Response From Sony North America Customer Support
05/01/2024

Hi Tommys hobby,

Thank you for your purchase and we are honored to have customers like you. We're happy to hear that you love our Sony products. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thank you for choosing Sony!

-David

0

Very good

HT-A5000 21/12/2023 by BDV_Harrow (United Kingdom)

Audio quality is good. 360 reality audio options are limited but they sound great with the soundbar. The sound effects are much clearer in 5.1 rather than 3.1. Looks clean in a wall mount.

Sound Quality

Good

Design

Excellent

Ease of Use

Excellent

0

1

Response From Sony Support Team
25/12/2023

Hi,

Thank you for your review.

We're glad to hear that you're enjoying your sound bar and happy with the sound quality we always aim to deliver! We're also pleased to have you as a loyal member of our family and hope you continue to enjoy it for years to come.

We also appreciate the time you have taken to provide us with this feedback, we take all feedback into account to improve the performance and quality of our products and services.

Don't hesitate to reach out to us over the phone, chat support and email using the details here: https://bit.ly/3xPUapp to provide us with any further feedback you may have, we’re always delighted to hear from our customers!

Mennah @Sony Support UK

0

Great Sound

HT-A5000 18/12/2023 by dujar (United Kingdom)

I bought the ht-5000 to go with my Sony 65x95L, together they sound fantastic.

4

2

0

Great sound

HTA5000 16/11/2023 by Tob8123 (USA) Verified Purchaser Verified

Bought 3 weeks ago and absolutely love it the sound is so immersive

Sound Quality

Excellent

Performance

Excellent

Features

Good

Design

Excellent

Ease of Use

Good

1

2

Response From Sony North America Customer Support
16/11/2023

Hi Tob8123,

Thanks for sharing your review and experience with the HT-A5000. We're thrilled that you are enjoying the sound quality of the soundbar. Because you do like the soundbar so much, would you mind updating your star rating to show other buyers how great it is?

Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony!

-Ralph

0

A5000-Soundbar

HTA5000 28/08/2023 by FrankS52 (USA) Verified Purchaser Verified

Great sounding soundbar makes it feel like you are there. Sound is full, rich, and deep with the 360 Spatial Sound Mapping. Now is the time to develop more media utilizing the spatial sound model to make you feel you are at the concert.

Sound Quality

Excellent

Performance

Excellent

Features

Good

Design

Excellent

Ease of Use

Excellent

1

2

Response From Sony North America Customer Support
29/08/2023

Hi FrankS52,
Awesome! We're glad to hear you are having a great time with your new HTA5000 soundbar. Your satisfaction is our top priority. Take your entertainment to a new realm of audio immersion. The HT-A5000 envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, built-in subwoofers, and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. And with rear speakers it supports 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. Thanks for choosing ! - Kris

0

Amazing sound with the best audio clarity.

HTA5000 10/08/2023 by Mello09 (USA) Verified Purchaser Verified

You just have to buy it because words alone can't express how amazing the sound bar is.

Sound Quality

Excellent

Performance

Excellent

Features

Good

Design

Good

Ease of Use

Good

1

1

Response From Sony North America Customer Support
11/08/2023

Hi Mello09,

You made the right choice! We're thrilled that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

-Ralph

0

Great sound quality

HT-A5000 04/05/2023 by Amil75 (United Kingdom)

Bought mine 3 weeks ago and have had no issues . Great sound and pretty good bass output..surround sound is very good in general but I was hoping for a bit more sound for the up firing speakers.. if you have a smaller living room space you don't need the rear speakers or subwoofer as the bar on its own more than holds its weight.. I personally will get the the smaller woofer and rear speakers so I can utilise the 360 spacial option

Sound Quality

Excellent

Design

Good

Ease of Use

Excellent

3

0

0

A5000 sound bar

HT-A5000 17/03/2023 by A7000 (United Kingdom)

Brilliant device excellent sound quality easy to set up

Sound Quality

Excellent

Design

Excellent

Ease of Use

Fair

2

0

0

I love this!

HTA5000 17/03/2023 by rondwenzel (USA) Verified Purchaser Verified

I bought this after going through three different manufacture companies sound bars and picked the best.

Sound Quality

Excellent

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

Response From Sony North America Customer Support
19/03/2023

Hi Rondwenzel, Awesome! Choosing this soundbar will definitely be worth it! We are very delighted to hear it works great and you are enjoying the incredible audio and features of your new HT-A5000 with Dolby Atmos and DTS:X. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Jess

0

Overall GREAT Soundbar!!

HTA5000 05/03/2023 by JFLP (USA) Verified Purchaser Verified

Bought the HT-A5000 during the holiday season and wanted to hold of giving a review until I could put through its paces. 3 months later I must say THIS is one heck of a sounbar!! To any average listener this fits the bill!! The sounds are rich and fluid and once you pair with with a Sony's subwoofers meant for it and equip the surround modules you got one heck of a package!! About the only reason I have it 4 stats is not a knock on the performance of the HT-A5000, BUT rather what it misses compared to its bigger brother the HT-A7000. I believe Sony SHOULD equip the HT-A5000 with APP support to give users a bot more control on adjusting some sound levels like the HT-A7000. You're given some adjustment freedom but not much. If Sony is listening PLEASE GIVE THE HT-A5000 APP SUPPORT!! However, in my opinion this was not a deal breaker when we purchased the bar as I was impressed by the overall sound quality. Still Sony can do this with an extensive software update and I HOPE they can and bring a unified app experience like the HT-A7000. For us normal listeners THIS soundbar rocks!! Don't overlook the minor omission of the app support as the price point is a little better on the wallet and in terms of size a bit more manageable compared to the HT-A7000. You won't regret the HT-A5000!!

Sound Quality

Excellent

Performance

Excellent

Features

Good

Design

Excellent

Ease of Use

Excellent

1

0

Response From Sony North America Customer Support
06/03/2023

Hi JFLP, Awesome! We are very delighted to hear you are enjoying your HT-A5000 with Dolby Atmos and DTS:X and it works great along with the optional Sony Subwfoofer. Good to know you like the incredible sound and improves your overall home theater experience. We also appreciate your feedback regarding the support for an app to utilize the soundbar functions. We will pass this feedback to the right department. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Jess

0

Sony HT-A5000 soundbar

HTA5000 14/02/2023 by Nor55 (USA) Verified Purchaser Verified

I purchased to replace my old theatre system which was a wired system. It was low end and wasn’t such a great sounding system. After some research and looking at alternatives I was given a demo of the soundbar the rest is history. It produces rich sound in my family room that has 20 ft ceilings, the set up was a breeze out of the box I was enjoying a totally immersive sound experience that I never had with my old system. This is truly an amazing system that I invested in even with my music and the Bluetooth connectivity, this is a solid buy. The price is great compared to other brands and overall it’s the quality of a Sony product. I’m truly enjoying it.

Sound Quality

Excellent

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

Response From Sony North America Customer Support
18/02/2023

Hi Nor55,

You made the right choice with the Sony HTA5000! We're glad that you like the sound quality, Bluetooth function, and user-friendly functions of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

-Ralph

0

Great sound

HTA5000 13/02/2023 by Motormandline (USA) Verified Purchaser Verified

I was very pleased with the sound and the prices and the looks.

Sound Quality

Excellent

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

Response From Sony North America Customer Support
14/02/2023

Hi Motormandline,

Thank you for the 5-star rating and we're glad to hear that you're pleased with the sound quality and price of the soundbar. This soundbar was designed to deliver an immersive, cinematic audio experience at home with three-dimensional surround sound. And, the 7.1.2 speaker channels completely envelop you in sound, even from above. 800W of power and 2 levels of vocal enhancement will ensure you don’t miss a moment of your content. Thank you for choosing Sony!

Regards,
David

0

Sounds great!

HTA5000 13/02/2023 by McGyver9 (USA) Verified Purchaser Verified

Saw the demo on the store (best buy) and HAD to get it. But, I guess that switch that was supposed to turn the subwoofer off wasn't working... So, I'm saving up to buy one, because it really needs it. Also, that display is obviously playing an ATMOS signal....there's nothing on "TV" that is going to make this system "shine". Going to have to find some sources "in the wild" for that content.

Sound Quality

Excellent

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

Response From Sony North America Customer Support
15/02/2023

Hi McGyver9,

We're glad to hear that you chose this HT-A5000 360 Spatial Sound Mapping Dolby Atmos®/DTS:X® 5.1.2ch Soundbar.

The HT-A5000 envelops you in authentic 5.1.2 channel surround sound with up-firing speakers, side beam tweeters and a built-in dual subwoofer. And with optional rear speakers it supports 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm

Thank you for giving the product a perfect rating!

0

Excellent Sound Bar

HTA5000 10/02/2023 by Flying Friar (USA) Verified Purchaser Verified

I am very happy with this product. I did purchase the Subwoofer SW3 a few weeks after the initial purchase. The subwoofer fills the room with a richer sound. This is very evident when playing music on the device. It also has an impact on certain television content like movies and live sports.Overall though though I am very happy with the performance of the sound bar.

Sound Quality

Excellent

Performance

Excellent

Features

Good

Design

Excellent

Ease of Use

Good

0

0

Response From Sony North America Customer Support
10/02/2023

Hi Flying Friar,

Fabulous! We are incredibly pleased to know that you are very happy with the amazing performance of our HT-A5000 360 Spatial Sound Mapping Dolby Atmos®/DTS:X® 5.1.2ch Soundbar. We are also thrilled that you are enjoying the superb bass sound quality of the SA-SW3 subwoofer. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room.

Thank you so much for sharing your awesome experience and for choosing Sony!

- Romeo

0

HT-A5000, hissing S-Centre Channel

HT-A5000 28/01/2023 by Hoops2603 (United Kingdom)

I bought the A5000 soundbar 10 days ago. Easy set up out of the box and a great sound Until connecting up the S-Centre speaking feature to my Bravia XR, at that point the bar hisses constantly. Sony CS responded with troubleshooting which didn’t work. Purchased a ground loop noise isolator which killed the hiss but resulted in a completely muffled sound, purchased a high quality screened 3.5mm stereo cable to replace the one supplied, this reduced but didn’t cure the hiss. Having bought it for this feature I’m now returning the soundbar, disappointed at the outcome!

Sound Quality

Poor

Design

Good

Ease of Use

Average

42

4

Response From Sony Support Team
30/01/2023

Hi,

Thank you for leaving your review, and we're sorry to hear that our soundbar hasn't satisfied your expectations, this is not the norm as we strive to deliver the best quality possible.

If you've followed the steps clarified here: http://bit.ly/3Ds49Gt while connecting the and the issue remains, we recommend resetting the unit to its factory settings by following the steps here: http://bit.ly/3XOlz8u

You can also try resetting the TV to its factory settings.

If the issue is still disrupting you, feel free to contact us by following this link: https://bit.ly/2NwYLXL, we will gladly assist you!, and hope to hear you're enjoying your TV and the soundbar very soon, especially since you've been a loyal Sony fan for years and hopefully for many more years to come.

Mennah @Sony Support UK

0

Exceptional!!!

HTA5000.CEK 18/01/2023 by Trev (United Kingdom)

The sound from this Spacial Sound MappingDolby Atmos Sound Bar is superb. It fills the room with either dialogue or music. Exceptionally clear rendition, lovely to hear music as it should be heard. Although rather large it tucked away behind the tv and wasn’t obtrusive, we didn’t lose any sound quality , wonderful piece of workmanship. Anyone thinking of buying a sound bar should go to a Sony showroom to hear this before deciding. You certainly won’t be disappointed!

Sound Quality

Excellent

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

This reviewer received the product free of charge, or was a product loan programme participant

16

3

0

Bravo to Bravia

HT-A5000 15/01/2023 by Clarabel (United Kingdom)

Fantastic picture even for a 77 inch. Love the look of the tv too. The finish on it is superb. It has the wow factor when mounted on the wall.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

6

2

0

A5000 soundbar

HT-A5000 29/12/2022 by TTP77 (United Kingdom)

Brought as a gift, but after hearing with the combined setup with the RS3S (surround) and SW5 (subwoofer) I want the setup myself, ;)

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

9

2

0

Powerful

HTA5000 24/12/2022 by TSV1 (Canada) Verified Purchaser Verified

Great soundbar works great with my Bravia TV. Next year will get the Sony surrounds and Sub

Sound Quality

Excellent

Performance

Excellent

Features

Good

Design

Excellent

Ease of Use

Average

1

0

Response From Sony North America Customer Support
26/12/2022

Hi TSV1, Great! We're glad to hear you are enjoying your HT-A5000 with Dolby Atmos and DTS:X. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! Erin

0

Excellent product and exactly what I wanted.

HT-A5000 12/12/2022 by ValleyWanderer (United Kingdom)

Very happy as it sounds terrific and is/was exactly what I wanted when I ordered it.

Sound Quality

Excellent

Design

Good

Ease of Use

Excellent

4

3

0

Static connecting to Bravia Center-S

HTA5000 04/12/2022 by okwhatever (USA) Verified Purchaser Verified

Static connecting to Bravia Center-S. Need to discover a fix or return.

Sound Quality

Average

Performance

Average

Features

Average

Design

Good

Ease of Use

Good

0

0

Response From Sony North America Customer Support
05/12/2022

Hi okwhatever,
Thank you for reaching out to us and we do apologize for the inconvenience. May we know the exact model of your TV? Is the issue only happening when using the TV speaker as your center channel? Make sure that the connectors are firmly inserted. For the meantime, you may try some steps on this link if the sound skips or has a noise on your soundbar:
https://helpguide.sony.net/ht/a5000/v1/en/contents/TP1000429369.html

May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com:
Name:
Sony.com Username:
Telephone Number:
Model Number:
Issue:

We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony. - Kris

0

Good sound

HT-A5000 22/11/2022 by Chris 550 (United Kingdom)

Very good sound. As good as the 7000 for which l have.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

5

4

0

Outstanding sounds

HTA5000 20/11/2022 by Battleship (USA) Verified Purchaser Verified

Last month purchased and very happy I got this soundbar.

Sound Quality

Excellent

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

Response From Sony North America Customer Support
22/11/2022

Hi Battleship,
Thank you for sharing your great experience so far with your HTA5000 soundbar! Your satisfaction means a lot to us. The HTA5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thank you for choosing Sony! - Kris

0

Great job Sony, but only with optional accessories

HTA5000.CEK 06/11/2022 by MJBALTIC (United Kingdom)

Thank you Sony for providing new A5000 soundbar for review. I have reviewed several soundbar models in the past and i can clearly say that technology has improved significantly. You can actually hear 360 reality audio sound effect and bass is pretty convincing. I would say for a small room or limited space it might be enough. But if you have a larger rooms and looking for a proper Dolby Atmos set-up optional accessories are a must! Sorry Sony, but you still can't replace actual separate subwoofer and rear speakers... I had to buy a new Sony SW5 optional subwoofer and RS5 rear atmos speakers to give appropriate feedback this system deserve! For actual sounbdar i give 4 stars for a great effort, but only with optional subwofer and rear speakers it's a definitely 5 stars! I would recommend to buy additional accessories for a really incredible bass, more clear dialog separation, top sound quality, especiallty for a punchy low bass and to enhance 360 reality sound with rear atmos speakers. Sony should include subwoofer with this soundbar and offer optional upgrade for rear speakers. Yes, I know its significantly more expensive, but oh boy - it's definitely worth it! Main benefits of a A5000 soundbar alone: 360 Spatial sound mapping Integrated Bass Dolby Atmos (upfiring speakers) DTS X High Resolution Audio 120Hz pass through Slim compact design I hope my review will help you with your optional choice.

Sound Quality

Excellent

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

This reviewer received the product free of charge, or was a product loan programme participant

8

5

0

The foundation to a high end home cinema

HTA5000.CEK 03/11/2022 by Kingeman7 (United Kingdom)

Straight out the box, with any Sony product you can already tell the quality of the technology just from looking at it. It has a premium feel with some weight behind it, as this is more catered to 75” TV’s and higher in my opinion. In the box, Sony provides all the necessary cables and included wall mounts if you prefer to mount it. Overall paired with my 75” TV, the length is just as long which gives it a nice aesthetic look. Overall, I was really impressed with the sound ranges, the 360 spatial feature works well with Dolby atmos. Although, there were a few moments that left me to be desired in terms of reaching other parts of the room. The top firing speakers do help with that aspect. In conclusion, the soundbar on its own is perfect, if you’ve just invested in an expensive TV. Whether you are looking to add a subwoofer is up to you and do remember there is the HT-A7000 above this, if you are looking for the best in a soundbar.

Sound Quality

Good

Performance

Good

Design

Excellent

Ease of Use

Excellent

This reviewer received the product free of charge, or was a product loan programme participant

1

1

Response From Sony Support Team
07/11/2022

Hi,

Thank you for your review.

We're glad to hear that you're enjoying your soundbar and happy with the sound quality we always aim to deliver! We're also glad to keep you as one of our loyal family members and hope you continue to enjoy it for years to come!

Don't hesitate to reach out to us over the phone, chat support and email using the details here: https://bit.ly/3xPUapp to provide us with any further feedback you may have, we’re always delighted to hear from our customers!

Mennah @Sony Support UK

0

Superb!

HTA5000.CEK 02/11/2022 by John (United Kingdom)

Sony HT-A5000 Sony HT-A5000 packaged in Sony’s normal excellent quality materials and feels sturdy and a good build with everything in the box to get you started. I was connected in a very short time and placed the soundbar along the front of my cabinet equidistant to my TV, wall brackets are provided which I though was excellent if needed or store for the future. I connected via a optical lead, all other leads and connections are provided along with remote although once set up worked seamlessly with sky remote which is so convenient. This soundbar comes with Sound Field Optimization, which adjusts to your room automatically, to optimise the sound this giving a great depth to the bass and good top notes in the treble. It supports a host of streaming services and also supports Dolby Atmos content, calibration was easy automatic and quick we were up and running in no time at all and absolutely loved this feature. I was blown away with the sound especially 360 spatial audio which is available on streaming services, the speakers are front and upward facing giving a better listening experience. Synch took a while to get the right setting but when set up it was fine and the sound bar I felt was at its best with a movie. Apple airplay is my preferred streaming method and works superbly. I was enjoying music, and a better TV sound experience, or if needed bluetooth connection is available. Another quality from Sony with great sound giving me a superb listening experience from multiple sources. Superb!!!

Sound Quality

Excellent

Performance

Excellent

Design

Excellent

Ease of Use

Good

This reviewer received the product free of charge, or was a product loan programme participant

0

6

Response From Sony Support Team
04/11/2022

Hi John,

Thank you for your review.
We're glad to hear that you're enjoying your sound bar, and hope you continue to enjoy it for years to come. We're delighted to keep you as one of our loyal Sony family members.

If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL.

Sawy @Sony Support UK

0

Sony 360 sounbar

HTA5000.CEK 01/11/2022 by Martin7A (United Kingdom)

Received my soundbar from the courier, first thought’s were it is quite heavy. I was looking forward to see it out of the box. Once unpacked it is quite impressive, it feels sturdy and well made, I suspect it is made with quality materials which accounts for the weight. It took some time to get it set up to my TV and once set up all was fine. It runs through set up program to get the correct setting for the room, this can be rerun if you change the room furniture around as this would change the sound quality. I then paired my ipod to it which was very easy to do. The sound quality from the TV is enhanced so makes TV programs much more watchable especially films. Music via wifi is very good, I am impressed.

Sound Quality

Good

Performance

Good

Design

Excellent

Ease of Use

Good

This reviewer received the product free of charge, or was a product loan programme participant

3

1

Response From Sony Support Team
04/11/2022

Hi Martin,

Thank you for your review.
We're glad to hear that you're enjoying your sound bar, and hope you continue to enjoy it for years to come. We're delighted to keep you as one of our loyal Sony family members.

If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL.

Sawy @Sony Support UK

0

The Sony HT-A5000 5.1.2ch Sound bar

HTA5000.CEK 01/11/2022 by Jafster119 (United Kingdom)

Just took delivery of my new Sony HT-A5000 Sound bar to which will replace my now aging Sony CT800 Sound bar and Sub set up which have served its purpose over the last couple of years. From taking it out from its packaging the first thing that strikes you is the solid build quality of these models as you grasp it you could think even if you dropped it nothing would happen to it ‘but please don’t try that lol’ I placed it onto my low profile Display unit just in front of my Sony 55xe9305 Tv and as it happens it is more or less the same the width as the tv, it looks great and what I really liked about it was the tough textured finish on the HT-A5000 and not high gloss black as found on so many appliances in the past so this is what I prefer. In the box you get the speaker, a remote, Hdmi cable, a Center speaker cable for the new and upto date Sony tv’s so I could not get the benefit from using this with my aging xe9305, brackets for hanging the speaker on the wall. The paper work start up guide and a free trial of the 360 reality audio which takes you to the likes of Spotify, Amazon music etc. with a 4 month on each of the apps so you can listen to tracks and albums which are compatible with the 360 audio profile. Attach all the cables the fire it up. From the start it searches for any additional wireless speakers and sub if you are to buy them to go for a full surround set up. Then takes you through the process of connecting to your home network, updating the system and linking and music account you have like Spotify etc. I had a little play around with connecting it to my Amazon Music and trying a few tracks to which was ok then a bit of Tv and demo’s on some of my channels on you tube just to get a feel of it and thought it was nice enough. There is a Sound Field Optimisation mode on the HT-A5000 like found on high end amps which automatically optimises your rooms unique acoustics which is great to see now available on these systems finally. Used this on my Onkyo-Dali 7.1 system in the past where you place a microphone in the room then let it do its work by optimising each individual speaker around the room by balancing them so when you walk through the room what ever size it’s just filled with beautiful sound ‘It is great really’ so it’s nice to have it onboard here on their sound bars. I mentioned earlier that I had a Sony CT800 sound bar and individual sub woofer package so though I would try and get it to connect it to the HT-A5000 because the sub is wireless but no such joy with trying that. It just will not find it to connect too which is gutting really because now if I wanted to get a dedicated sub for the system it’s gonna cost me another £450 for the sub to connect with the speaker system which is compatible with it which these sound bars really do need to be perfectly honest because even though the HT-A5000 has two build in sub speakers either side of the Center speaker my older CT800 with a separate dedicated sub sat behind give a more dynamic bass which filled the room so if you really want to get the best out of these system is to have the sub and satellite speakers to get the full benefit from the set up. This is my opinion on this as we are all different aren’t we so pick your poison by there. I hope Sony will listen to its customers and add some much needed features in the menu to where you got more control over how you would like to have you own unique sound profile like an EQ mode for one considering the premium on these systems. It does a good all round job though when listening to what ever you’re watching on it or some music you fancy does a fine enough job. The dialogue is very clear I must say even with my hearing trust me I have tinnitus in both ears so it did impress me for that reason alone (good job Sony big thumbs up) overall really happy with it so far. One other thing to consider is there is only one HDMI input port for connecting things like PS5 or Tv box like Apple TV or something like that but at least it comes future proof with a 2.1 HDMI that is upto 8K 30, 4K 120, 4K 60 so no worries there in that area. All in all the overall sound will please most People buying this system for overall multi use being movies, music and Tv but hardcore users with defo need the sub separate and satellite speakers to really get the most out of this sound bar and would defo recommend these to people who really want quality in their room. Its simple menu system is easy for anyone to pick up and great build quality on anything Sony builds so you know you are fine by there. My whole house is full of Sony gear from games machines to radio alarm clock, Sony quality lasts for years to come. It does the job for me so I hope Sony will out us some important updates in future to the system regarding more control to the user and at this price point they should. Will update more info in near future about this product till then take care.

Sound Quality

Good

Performance

Good

Design

Excellent

Ease of Use

Excellent

This reviewer received the product free of charge, or was a product loan programme participant

0

1

0

Immersive sound from an amazing soundbar.

HTA5000.CEK 30/10/2022 by Bobtil (United Kingdom)

The sound bar is on the larger side at just over 1.2m but it is a very sleek design with the build quality being second to none. It is supplied with wall brackets and fixings but considering the size of the soundbar, it only involves 2 screws to a wall and 2 screws to fix the sound bar to the brackets. The soundbar is very easy to set up, with a walk through guide supplied. There are only 2 cables from the bottom of the soundbar to the TV and power supply, making the cables easy to hide if required. Once set up, the sound quality will literally blow you away! The 360 spacial sound mapping works superbly well. I have started to watch films again that I have seen many times before but I'm just starting to hear sounds that I haven't heard in films before. The soundbar really does give clarity and voice emphasis like I have never heard before, apart from in a cinema. The bass within the soundbar is second to none and there is no distortion, even when the volume is cranked right up (and it does go very loud!). Two excellent features, are an emphasis on voice mode and a night mode. This means even at a low volume, the clarity is excellent and it won't disturb anyone who is trying to sleep in another room. This has really improved my personal viewing experience, as I do tend to watch a lot of late night movies. The sound bar has also led to a vastly improved experience for watching sports and gaming. The surround sound experience vastly improved first person gaming and watching football made me feel like I was in the stadium, without actually being there. I have also spent a lot of time just listening to music through the soundbar, effectively using the soundbar as speaker. I have streamed music seamlessly from various streaming platforms via Bluetooth, Airplay and Chromecast and the audio quality the soundbar provides, just makes me want to listen to music, even more than I already do. Overall, I couldn't anticipate not watching films, or T.V. without the benefit of the soundbar again. When you add the experience of using the soundbar for music and gaming as well, it's really very highly recommended.

Sound Quality

Excellent

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

This reviewer received the product free of charge, or was a product loan programme participant

0

1

0

Unbelievably good

HTA5000.CEK 30/10/2022 by DentalMental (United Kingdom)

This sound bar is amazing. The sound is so realistic, the bass is powerful without being too overbearing in our room. The balance between speech and music/effects is great too, you can hear everything clearly unlike other speaker products I have used in the past. I don’t know how we ever listened to the sound just through the TV speakers before we got this! Warning though : The Walking Dead and American Horror Story might keep you awake all night with how realistic the surround sound effect is.

Sound Quality

Excellent

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

This reviewer received the product free of charge, or was a product loan programme participant

3

1

0

HT-A5000 Sound Bar- a fantastic performer

HTA5000.CEK 30/10/2022 by Skelly (United Kingdom)

What’s in the box? As soon as you open the box, It is easy to see that the HT-A5000 is a very high quality, premium product from Sony. From first inspection it’s design is impressive with everything in the one unit and no massive black box (subwoofer) to place in a room somewhere. I thought this could be detrimental to the overall performance but this is definitely not the case as I will describe later. The instructions were easy to follow and everything needed to install and set up the Sound Bar are included, including a high quality HDMI cable. The remote control is to the normal high Sony standard. The unit was unpacked and installed in under 15 minutes using the “Startup Guide”. The included wall mounting template made the wall fitting really easy. Initial impressions The HT-A5000 also looks very impressive when installed, and when you first power up, the typical Sony display lights up and tells you exactly what mode you are currently listening to. The HT-A5000 is connected to my Sony 65X9 Television which itself has a very high quality sound capability with its own built in Dts and Dolby vision Atmos system. However, that said, as soon as you turn on the TV with the Sound Bar attached, the quality of the HT-A5000 is immediately apparent. It outperforms both the TV sound which is not really unexpected, but it also significantly outperforms my 2 year old Sony Sound Bar with a separate stand alone black box “woofer” It delivers exceptional performance at all sound levels and the clarity, separation and bass (from the built in subwoofers) is really impressive. To really experience its capabilities, the HT-A5000 comes with 2 built in demonstration modes. Pressing either the Dolby Atmos or the 360 Reality Audio demonstration buttons sends the HT-A5000 into a different level delivering all the best performance out of the unit and delivering quite astounding wrap around crystal clear sound. The brochure is not exaggerating when it says “Powerful speakers work together to deliver clear, wide-ranging sound throughout your room. Two up-firing speakers for overhead sound, two beam tweeters and three front speakers for surround and a subwoofer for rumbling bass”. It does! The Bluetooth connectivity works well and connecting the HT-A5000 to an iPhone was easy and effortless. The sound quality from either my audio streaming service or my own music collection give very impressive results. But, press the Music sound field and the result is a significantly change to the output of sound-bar giving you a fully immersive concert like delivery, but then play a 360 reality recorded track and it’s a different level again. Your room is filled with superb highest possible quality audio I have ever experienced. A really impressive feature for music lovers. So far so good, the Sound Bar performance from the TV is extremely impressive, but then I played my favourite Dolby Atmos UHD BlueRay (Mission Impossible Fallout) from my Sony UHD BlueRay player connected directly via the second HDMI connector. Again the HT-A5000 just came to life. Suddenly you are totally immersed in the most impressive wrap around sound giving a real cinema like experience. In conclusion The HT-A5000 is a great Dolby Atmos Sound Bar from Sony which I would fully recommend. My personal highlights include premium build quality, easy connectivity, amazing performance especially 360 Reality Audio and Dolby Atmos delivery. But everything that the HT-A5000 does, It does extremely well.

Sound Quality

Excellent

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

This reviewer received the product free of charge, or was a product loan programme participant

0

2

0

A superb Sony Soundbar Gem.

HTA5000.CEK 29/10/2022 by Jrobo100 (United Kingdom)

The Sony HT- A5000 360 Spatial Sound Mapping Dolby Atmos/ DTS: 5.1.2ch Soundbar is brilliant. I reviewed a Soundbar for Sony previously this model is a 100% better. When I retrieved it from its box you could tell straight away that is was very good quality and very well put together. It was very straightforward to connect and simple to operate with the remote provided. We have placed it in front of our TV, it is fairly long but fits perfectly in the space we have. It is provided with hinges to fit it on the wall if required. The speakers are front and upward facing which gives a real immersive sound. This Soundbar is a huge upgrade to the Sony Blueray player we were using for our television sound.

Sound Quality

Excellent

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

This reviewer received the product free of charge, or was a product loan programme participant

0

1

0

What a soundbar

HTA5000.CEK 27/10/2022 by adamwilliamr (United Kingdom)

I love this sound bar. The sound stage is amazing, the set up is easy to follow and the results are outstanding from a single bar. Design is plain, but will go with just about any set up. If it fits as it's pretty long. It's pretty loud and gives great bass in our small/medium sitting room. So much so I'm debating if I need the separate sub. Definitely could do with the rear speakers for that true surround sound. Some might say it's a little expensive, but for the price to get a similar experience with separates would cost a lot more. Even better if you have limited space like myself. The addition of Google assistant and Amazon Alexa is a welcome feature.

Sound Quality

Good

Performance

Good

Design

Excellent

Ease of Use

Excellent

This reviewer received the product free of charge, or was a product loan programme participant

0

2

0

Perfect Dolby Atmos soundbar

HTA5000.CEK 26/10/2022 by _b12 (United Kingdom)

It arrives in very compact packaging and inside you'll find HDMI cable, an audio cable(for center sync, if your TV supports it), power cable, remote control, two mounting brackets and the soundbar itself. It's very sturdy, all black with aluminum protective grill. Blends in perfectly, amazing engineering. Bare in mind it is quite large 1.21m wide, 14cm deep and 6.7cm in height, so make sure you have enough space infront of your TV. At the back there are 2 HDMI ports, a USB, an Optical IN and a S-Center port. # Speakers It has: - 2 woofers - 3 front speakers - 2 tweeters - 2 upfiring speakers(for Dolby Atmos) # Settings and options Best to connect your eARC(ARC) HDMI from your TV to the respective one in the soundbar. Set your TV's HDMI audio to bitstream. The settings menu is accessed through the remote control. There you can enter quick settings, sound optimisation(very important for Dolby Atmos support to map your walls for optimal experience) and more advanced settings such as network and adding more speakers to the soundbar. Yes, the soundbar supports adding more wireless speakers. # Verdict Look for movies with 7.1 Dolby Atmos in the audio description in your favourite streaming service to experience sound on another level. It is incredible! The product provides amazing voice clarity, music sounds decent out of the box as well. Supports up to 8K passthrough! But the most impressive feature is Dolby Atmos support - the ability to create immersive spatial sound based on where the sound itself should be coming from naturally. It is very impressive, not just as a technology but how it is delivered from just two upfiring speakers from a single soundbar. The fact that the product is a soundbar means that although it supports Dolby Atmos its it's surround capabilities is not as prominent as with some extra rear speakers paired to it. Bass is adequate yet a subwoofer can be purchased separately if one prefers the extra punch. Overall impressive Dolby Atmos soundbar.

Sound Quality

Excellent

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

This reviewer received the product free of charge, or was a product loan programme participant

5

1

0

Review of Sony HT-A500 Soundbar

HTA5000.CEK 25/10/2022 by Sweep500 (United Kingdom)

After unboxing the Sony HT-A500 soundbar I connected to av box and to my sony bravia. There are 2 hdmi sockets 1 for av in and the e arc to the tv. It was relatively easy to set up and get working. The setup was all done on screen and it also does an auto sound test to get the correct sound for the room The soundbar is solidly built and fitted perfectly under my tv. I did not have either additional speakers or a subwoofer which are optinal extras I watched several tv programs some films on tv channels some football withvatmos surround and several films on blueray. The sound through the Sony vertical surround engine is clear and feels that the programmes come alive and on several folms the sound could be heard around the room giving some really good effects The voice button also gives very clear speech. Football in Dolby atmos felt as if the crowd was in the room. My room size is approximately 4m by 6m I also listened to some music through Bluetooth from my phone with the Beatles playing in Dolby atmos which again sounded clear and precise. Some music listened to using the 360 spatial feature and the music sounded as if it was live and the base was enough in my room without the subwoofer the same for the films I have to say the sound from the soundbar for me is excellent certainly adding another dimension to the sound from films tv and music I would certainly recommend to friends and discussed with several on the soundbars benefits

Sound Quality

Good

Performance

Excellent

Design

Excellent

Ease of Use

Good

This reviewer received the product free of charge, or was a product loan programme participant

1

0

Response From Sony Support Team
27/10/2022

Hi,
Thank you for your review.
We're glad to hear that you're enjoying your Sony HT-A5000 and hope you continue to enjoy it for years to come. We're delighted to keep you as one of our loyal Sony family members.
If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL
Elshahat @Sony Support UK

0

Amazing sounding soundbar with lots of options

HTA5000.CEK 24/10/2022 by GreenMekon (United Kingdom)

This soundbar sounds amazing and has lots of options for connectivity. Setting up the soundbar was very easy with the on screen guide which took you through the setup process. The Dolby Atmos sound is very impressive for a soundbar and the demo mode is very helpful. The bass from this soundbar is very impressive considering I was not using a subwoofer at the time. This soundbar is also very compact considering it has two subwoofers and two separate tweeters. I am replacing my current soundbar and subwoofer with this one as the sound is much better, and I can save space as I will not be using a subwoofer. I may purchase a subwoofer in the future and I am very tempted for the rear wireless speakers which come in two flavours. I can highly recommend this soundbar and would not hesitate recommending anyone to part with their cash for this soundbar. Another great product, well done Sony!

Sound Quality

Excellent

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

This reviewer received the product free of charge, or was a product loan programme participant

2

0

0

Atmos in one!

HTA5000.CEK 24/10/2022 by Haiiro (United Kingdom)

I have been looking for an all in one soundbar solution to get perfect Dolby Atmos from the cinema at home. Well, I can safely say, that Sony has smashed it out of the park with the HTA5000. Although the product is quite large and spans the full width of my 65 inch television, I am easily able to accommodate this soundbar and forego the need for any additional rear speakers or a hefty subwoofer. In my current living room, I do not wish to have additional bulk. So I was really happy that this one bar alone does everything I need, including height with sound bouncing off the ceiling to add the sounds coming from above, just like the cinema. What's great is, if I ever move out, or wish to add the additional speakers for true surround sound, I have the option to upgrade later and buy these later. Great choice! The bass is surprisingly rich, the tweeters are very detailed. Vocals are clear and I'm never struggling to hear the full range of sound from movies. The surround effect is amazing. Plenty of volume. The looks of the product are great too, very stylish. It was extremely easy to set up, and the online functions are perfect. I use the chromecast built in for music from my phone. For me, this is a no brainer recommendation. Bravo!

Sound Quality

Excellent

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

This reviewer received the product free of charge, or was a product loan programme participant

5

0

0

Sound and picture is Incredible

HTA5000 24/08/2022 by X3fan (USA) Verified Purchaser Verified

We bought our Sony TV and sound bar at Best Buy in Tulsa and absolutely love it

Picture Quality

Excellent

Sound Quality

Excellent

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

Response From Sony North America Customer Support
25/08/2022

Hi X3fan, Great! We're glad to hear you are enjoying your HT-A5000 with Dolby Atmos and DTS:X. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! Erin

0

Amazing sound bar

HTA5000 22/08/2022 by RichMercy24 (USA) Verified Purchaser Verified

Bought this a few weeks ago from Best Buy, along with the sa-rs3s surrounds, and the sa-sw3 sub. Went in fully expecting to buy the Sonos Arc and sub, but after listening to several different systems, I was really impressed by Sony system. I also listened to the Sony ht-a7000 with the larger sw5 sub, but for the difference in price I couldn’t resist the 5000. After 3 weeks of television, movies and music, I am very happy with the quality and sound of this system, and highly recommend it to anyone with a small or medium sized living room.

Picture Quality

Excellent

Sound Quality

Excellent

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

Response From Sony North America Customer Support
24/08/2022

Hi RichMercy24, You've made a great choice! We're very happy to hear you like the sound quality and immersive listening experience of your new Sony HT-A5000 soundbar, SARS3S rear speakers, and SASW3 subwoofer. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam

0

Great sound

HTA5000 02/06/2022 by James808 (USA) Verified Purchaser Verified

I bought this 3 months ago and am so glad I did. I added some rear speakers and a sub woofer to my home theater with it and Dolby atmos all day from here on out! Highly recommend!

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

Response From Sony North America Customer Support
03/06/2022

Hi James808,

Amazing! We are extremely pleased that you are happy & satisfied with the exceptional sound quality- especially when setup with the optional subwoofer and rear speakers of our HT-A5000 with Dolby Atmos and DTS:X.

We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room.

Thank you so much for recommending our HT-A5000 and for choosing Sony!

- Romeo

0

Great Sound!!

HTA5000 16/05/2022 by RansomsMagic (USA) Verified Purchaser Verified

We have a 2 story loft type living room and the sound is awesome in this big space

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

Response From Sony North America Customer Support
17/05/2022

Hi RansomsMagic, Thank you for the awesome review! We're glad you're enjoying the great sound quality of your new Sony HTA5000 soundbar and good to know it fits perfectly in your living room. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam

0

HDMI port blocked

HTA5000 13/05/2022 by TimmyD (USA) Verified Purchaser Verified

I got this from Amazon & the hdmi out port has a plastic object blocking it, I can't go into it with pliers that would void the warranty & Amazon won't let me return it so now I can't add a turntable ?

Sound Quality

Average

Features

Fair

Design

Average

Ease of Use

Average

1

5

Response From Sony North America Customer Support
15/05/2022

Hi TimmyD, we are sorry to hear that the HDMI port has a plastic object blocking it. This is definitely not the experience we'd like you to have with our products. We'd love to help you troubleshoot your problem and turn this into a better experience.

May we contact you to help and get more information? Please email us at socialsupport@am.sony.com with the following details:
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Name:
Sony Username:
Telephone Number:
Model Number:


We are sorry for the inconvenience and hope to speak to you to resolve this matter.

Sincerely,
Erin

0

Love it!

HTA5000 17/03/2022 by PaulGB (USA) Verified Purchaser Verified

Fits perfect with the Sony 65” OLED TV, works well with the TV controller, iPhones and Alexa.

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

Response From Sony North America Customer Support
18/03/2022

Hi PaulGB,

That's nice! We're truly delighted to hear it fits perfectly with your 65" OLED TV and and the soundbar works great with the TV remote, iOS, and alexa devices. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S).

Thank you for your purchase and for choosing Sony!

-Jess

0

Sounds great but took 3 hrs for settup

HTA5000 18/02/2022 by Bigbrown (USA) Verified Purchaser Verified

Best sound bar I’ve ever heard. But due to lack of knowledge on Sonys support staff it took over 3 hours to have it working

Sound Quality

Excellent

Features

Good

Design

Average

Ease of Use

Poor

1

0

Response From Sony North America Customer Support
18/02/2022

Hi Bigbrown, we're sorry to hear about your experience on purchasing this unit. We're glad you like the sound quality of our product. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! ~Earl

0

5000 sound bar

HTA5000 17/01/2022 by BillT1952 (USA) Verified Purchaser Verified

Best sounding sound bar I've ever owned. Looking forward to adding rear speakers and sub.

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

4

1

Response From Sony North America Customer Support
18/01/2022

Hi BillT1952,

Wow! Thank you so much for sharing your awesome experience with our HT-A5000 with Dolby Atmos and DTS:X.

We are extremely pleased you are satisfied with the exceptional sound quality of this soundbar.

We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S).

Thank you so much for your purchase and for choosing Sony!

- Romeo

0

Excellent sound bar

HTA5000 18/12/2021 by Ben001 (USA) Verified Purchaser Verified

Performs as advertised. No problems. It is a wonderful upgrade from my previous Sony sound bar from 5 years ago.

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

2

2

Response From Sony North America Customer Support
20/12/2021

Hi Ben001, Great! We're glad that the soundbar performs as advertised. The HT-A5000 has 5.1.2 channels: Two up-firing speakers for overhead sound, two beam tweeters and three front speakers for wider surround, plus a built-in subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround, it creates virtual surround sound that comes from all around you so you can fully enjoy the thrill of Dolby Atmos® and DTS:X®. Thank you for choosing Sony! Erin