108

4.3 based on 108 customer reviews

65
22
12
4
5
Sound Quality

Good

Design

Excellent

Ease of Use

Good

Please note: Product reviews may include product variations. Some product variations, services and/or features mentioned within Product Reviews may not be available in all countries.

Most Helpful Positive
0

excellent sound and simple setup for cheap price

HT-S40R 27/09/2023 by mylo78 (United Kingdom)

replaced 8year old samsung soundbar and sub with 3d surround after the motherboard fried which was excellent for sound but this sony 5.1 wireless Bluetooth centre/l/r rear setup is another level, helicopters, police cars sound like they are outside the frontroom window and my gaming setup has another level of immersion because of all the extra sound effects that are now present all around, it has some hidden sttings also to adjust the distance and volume level of rear speakers to accommodate small medium and large sized living rooms

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

5

0

Most Helpful Critical
0

Sounded Great for a Month

HTS40R 17/08/2022 by Drew515 (USA) Verified Purchaser Verified

The system sounded great, but now the rear speakers pop. I checked the connection and rebooted the system. Anyone have any idea about a warranty? How do I get working stuff?

Sound Quality

Good

Performance

Fair

Design

Excellent

Ease of Use

Average

8

0

108 Customer Reviews

0

Good quality speakers

HT-S40R 30/10/2024 by Kash1 (United Kingdom)

The sound quality is good especially the smaller speakers. I still need to learn how to set watching films on Prime it is not clear than TV films. May be I need to reduce tv remote sound to zero then increase sound by Sony remote. Song music is excellent. I would recommend this.

Sound Quality

Good

Design

Excellent

Ease of Use

Good

0

1

0

HT-S40R

HT-S40R 22/10/2024 by Zandorion (United Kingdom)

Excellent sound quality across the spectrum, music, tv and movies. Easy setup only negative item there is no HTML lead included in the pack, nothing shown in the advert when I purchased the system.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

1

0

Great product

HTS40R 11/10/2024 by Unkirk (USA) Verified Purchaser Verified

Replaced my Sony dvd surround sound I purchased around 2001 that I loved and still works just fine but rca plugs wouldn't allow tv to come through it was 1000 watt, this new one sounds even better, I'm an old guy and it was hard to understand a lot of audio on tv even with the new surround sound that was the brand of the tv, this new Sony I can hear and understand all the words without turning the volume up loud, movies and tv audio are awesome! Also purchased a Sony dvd blue ray love both. Both were easy to set up even for this old guy!

Sound Quality

Excellent

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

2

0

Response From Sony North America Customer Support
12/10/2024

Hi Unkirk, Awesome! We are so glad to hear that you are happy with your new HTS40R! Thank you for choosing Sony! -Carl

0

Sub- par sound. 2.1 budget speakers sound better

HT-S40R 08/10/2024 by Jessy Pinkman (United Kingdom)

Audio seems muted and unclear. Even though it only supports dolby I expected more for the price. The dialogue is difficult to hear in movies even after adjusting settings to boost it. The rear speakers crackle sometimes even after removing any potential interference and even set to the max the rear speakers are hardly noticed. I was loyal to sony as a brand but after so many problems with my Xperia and now this I won't be buying any more sony products.

Sound Quality

Poor

Design

Good

Ease of Use

Average

9

4

Response From Sony support team
11/10/2024

Hi Jessy,

Thank you for your feedback.

We're sorry to hear that you're facing difficulties with the sound on your HT-S40R.

Could you try the following steps and test again:

- Ensure that it is running on the latest software version: https://cutt.ly/keAdtQ1z
- To adjust the sound quality and make the dialogue voice clearer, check page 25 & 26 on this link: https://cutt.ly/BeAdlhV2
- And for the Rear Speakers noise, check this link: https://cutt.ly/SeAduqI0
- Reset the Speaker System (Page 41): https://cutt.ly/SeAdtSdx

If any further assistance is needed, please don't hesitate to contact us using this link: https://cutt.ly/ZeAdp8Fl

Nihad @Sony Support UK

0

Excellent piece of entertainment o

HT-S40R 30/09/2024 by CoolpinceB (United Kingdom)

I bought this a few weeks ago, and I highly recommend it. It connects wireless to my sony bravia via Bluetooth connection. I also find it very easy to connect to your mobile for music lovers .

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

6

2

0

Great Sounds

HT-S40R 30/09/2024 by Jazztc2905 (United Kingdom)

I'm so happy with the overall performance, and the bass is awesome.

Sound Quality

Good

Design

Poor

Ease of Use

Excellent

1

3

0

A m a z i n g

HT-S40R 19/09/2024 by Mooky35 (United Kingdom)

Bought this about 3 weeks ago and finally set it up with rear wireless speakers and its the best surround sound i could have asked for. Quick to switch on. Linked with tv remote automatically for volume control and easy to use and underatand. Love that i have the option to lower the sub volume indepedantly but ill likely never do that as i love the bass

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

2

3

0

Easy set up with quality sound

HT-S40R 31/07/2024 by Jimbo1975 (United Kingdom)

Always purchased Sony for it's quality in build and sound and this keeps up with those standards

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

2

3

0

Average , not much as expected

HT-S40R 30/07/2024 by Dominicroji (United Kingdom)

Average , not enough loud sound, we need to volume up above 60 to hear properly,and also connection needs complicated for me,and also not much expected from a brand like sony

Sound Quality

Poor

Design

Fair

Ease of Use

Poor

3

5

Response From Sony Support
01/08/2024

Hi Dominicroji,
Thank you for your review.

We're sorry to hear that you're facing difficulties with the sound and connections of your HT-S40R.
We recommend checking the instructions here to adjust the sound quality depending on different kinds of sound sources (P.g.25): https://cutt.ly/kezQIOga
Also, you can find more info about the connections of the device from here: https://cutt.ly/TezQOJ8V

If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL

Omnia @Sony Support UK

0

Fantastic sound quality

HT-S40R 17/04/2024 by Mikeat18 (United Kingdom)

Brought as a replacement for my Sony 2.1 speakers. The difference in incredible and the surround sound it almost cinema quality. The rear speakers fit with a cable but then are connected via Bluetooth to the front speakers. You can hear the sound from every area of the room

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

9

2

0

Great quality product with a strong sound

HT-S40R 22/03/2024 by Anis Sound Expert (United Kingdom)

Excellent system with a good robust build and feel. Great range sound levels from the deep bass to the high end treble. Easy to set up too.

Sound Quality

Good

Design

Excellent

Ease of Use

Good

4

1

Response From Sony support team
26/03/2024

Hi Anis,

Thank you for your feedback.
We're glad to hear that you're enjoying your audio system.
We hope you will continue to enjoy it for many more years to come!
If you require any assistance, you can contact us using this link: https://cutt.ly/q8P6ehW, (Copy and paste the link in your browser).

Hana @Sony support UK

0

Missing high frequencies

HT-S40R 08/03/2024 by gajdosma (United Kingdom)

Sound is without high frequencies - treble. I hear sometimes cracking in rear speakes.

Sound Quality

Fair

Design

Good

Ease of Use

Good

2

2

Response From Sony Support Team
19/03/2024

Hi,
Thank you for your review.

We're sorry to hear that you're facing difficulties with your HT-S40R.
Could you try the sound troubleshooting steps in this link and check again (P.g.38): https://cutt.ly/Pw2PVop9
If the issue remains, try to reset the device from the same link Page 41.

If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL

Omnia @Sony Support UK

0

Awesome Sound

HTS40R 01/03/2024 by Tullkan (USA) Verified Purchaser Verified

Wanted Big sound with a small budget....This is exactly what needed. Thanks Sony !!!!

Sound Quality

Excellent

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

0

Not worth the Money

HT-S40R 08/02/2024 by KS648 (United Kingdom)

The instructions only cover the basics and miss out some very important settings. Support is little more than useless; they just send you a copy of the manual. For the money I would expect a far better quality product

Sound Quality

Fair

Design

Good

Ease of Use

Poor

4

1

Response From Sony support team
12/02/2024

Hi KS648,

Thank you for your feedback.
We're sorry to learn that you're not satisfied with the manual content.
We're also sorry for the whole experience, this isn't the norm, as Sony strives to deliver the optimum quality t all times.
Having read your feedback, we would like to be able to offer some assistance, so please don't hesitate to contact us here: https://cutt.ly/q8P6ehW, (Copy and paste the link in your browser).

Hana @Sony support UK

0

Not met my expectations

HT-S40R 06/02/2024 by Smiler37 (United Kingdom)

I have bought lots of Sony products over the years ..... this was a big mistake. I have an LG SH3B 2.1 soundbar, wanted to upgrade to 5.1, neat and compact ... Arrived next day from Sony, unpacked, looked great, easy to set up that's where my joy ended ! The 3 ch sound bar is cheap n nasty, sound is thin and you have to crank it to get any volume, then the distortion is evident. The sub has as much power as a wet lettuce. I thought i'll give it the benefit of the doubt, but alas, it is pants !!! My LG 2.1 is richer and more powerful at 300w even though it's only 2.1 ! The pic is to prove i had it, and gladly sent it back ! Sony Customer Care is spot on i have to say.

Sound Quality

Poor

Design

Fair

Ease of Use

Average

1

1

Response From Sony Support Team
08/02/2024

Hi,

Thank you for your review.
We're sorry to learn that the sound quality of the Sony HT-S40R audio system didn't meet your expectations that you had to return it back.

We highly appreciate your valued feedback, we are always delighted to hear from our customers, and are always working to develop our products to what suits your needs. We have flagged your feedback as voice of customer, to the concerned team for future consideration.

If you need any assistance in the future, you can contact us using this link: https://cutt.ly/JwU9zuYo

Mazen @ Sony Support UK

0

Terrible length warranty

HT-S40R 05/02/2024 by Coggdave (United Kingdom)

Sony only guarantee this for a year, showing how little faith in this sounds bar I found our this to my cost when the Hdmi connection failed, leaving me an expensive repair at a 'Jack of all trades' establishment..who would rather repair washing machines.... Luckily enough I have my expensive Sony oled TV insured elsewhere....this company I know to be reliable unlike Sony

Sound Quality

Fair

Design

Fair

Ease of Use

Poor

0

1

Response From Sony Support Team
07/02/2024

Hi,
Thank you for your review.

We highly appreciate leaving your feedback, and we're sorry to hear that our service hasn't satisfied your expectations, this is not the norm as we strive to deliver the best quality possible.
We are always delighted to hear from our customers, and are always working to develop our products to suit your needs. Furthermore, we've raised your feedback as voice of customer, to the concerned team for future consideration.

Omnia @Sony Support UK

0

Great Upgrade

HT-S40R 05/02/2024 by Paul12344321 (United Kingdom)

So far so good. It's a vast upgrade to my old blu-ray Sony system, which was over 10 years old. SEtup is easy and I love the power going to the sub.

Sound Quality

Average

Design

Good

Ease of Use

Excellent

1

0

0

Not a Bad Buy

HT-S40R 29/01/2024 by K648 (United Kingdom)

The sound controls are little more than useless; the one that changes most is CINEMA, but it is the colour rather thans sound that changes. It would be better to allow the user the ability to vary the sound to their requirement rather than engineers/designers.

Sound Quality

Average

Design

Average

Ease of Use

Fair

0

0

Response From Sony Support Team
31/01/2024

Hi,
Thank you for your review.

We're sorry to hear that our HT-S40R hasn't satisfied your expectations, this is not the norm as we strive to deliver the best quality possible.
We are always delighted to hear from our customers, and are always working to develop our products to suit your needs.
You can have a look at this link for more info about sound adjusting (Pg.25): https://bit.ly/3EgwD5C

Rest assured, we've raised your feedback as voice of customer, to the concerned team for future consideration.

If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL

Omnia @Sony Support UK

0

Happy with my Sony products.

HTS40R 20/01/2024 by Gordon 75 (USA) Verified Purchaser Verified

I think most of my very positive reviews.are included below. Thank You Sony!!!

Sound Quality

Excellent

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

0

So far so Good.

HT-S40R 12/01/2024 by AmaRo Ronald (United Kingdom)

My first Sony product. Not disappointed, especially with the surround sound. It fills our living room and perfectly separates sounds and instruments, no matter what you're listening to. It's super easy to assemble and delivers right on point. The user and assembly manuals were very helpful and still are whenever I need a reference. The only thing that has still failed is updating it to the latest software. Everything else is 100%. NEXT UP: Getting myself a BRAVIA, 4K, or 8K, 65".

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

4

0

0

Excellent quality sound, and value for money

HT-S40R 06/01/2024 by Gadget001 (United Kingdom)

Our TV failed after serving us for 13 years, we purchased a much bigger TV, with android TV built in. Our old surround sound system was also dated, and required constant input from a remote, so with a smart TV, with arc, earc, cec compatible, the surround sound system we had was not up to the job. So after extensive searching, and gathering of information I had whittled it down to just 3 units, using a comparison option on a major retailer site I was able to reduce the list to one. The Sony ht-s40r was exactly what I needed, had all the features I needed, and more, along with a great option menu it can be tuned to suit the room, with a nearly wireless setup for the rear speakers it reduces the number of wires running round the room. After initial setup I tried a few different sources to check out the sound, including a signal generator, with this system able to produce sounds from as low as 10hz and all the way up it makes whatever you are listening to fill the room with sound, the front and center sound bar has a great range of frequency, and the sound is being broadcast wide from the speaker setup, so the sounds appear to come from all around the room, listening to special effects a train sounded as though it drove through my room, from right to left, through the center. And all backed up by the rumble from the sub, which is clear and responsive, and handles deep sounds effortlessly, being able to feel the rumble, as well as hearing it is incredible. All in all I would thoroughly recommend this speaker system, setup was easy, and along with clear instructions on the Sony website and setup manual, it didn't take long to get the sound I wanted. Watching a movie is so immersive, and is a vast improvement from my old system, along with the massive power levels it can be used to pump music over big distances, 600w output is probably not necessary, but is nice. The ability to adjust the output to rear speakers to match distance from listening position is easy to get the sound balanced. Arc , earc, works flawlessly, and means I don't need the remote to hand all the time, as it switches on and off with the tv. my only comments for Sony would be to make it so the standby time could be adjusted, rather than just on or off, the time is fairly short before it powers off, if you pause what you are watching for a period of time, it goes into standby, it will not automatically come back on when the program is resumed, at which point you will need to switch it back on using the remote, I have switched my automatic standby off, it still goes on and off with the tv, but will remain on while the program is in standby. And the other comment would be to supply either as an option, or in the kit extention leads for the rear speakers, I have a power supply nearer one side than the other, so the cable is too long one side, and very short the other side, obviously adapting the cables by shortening one and adding it to the other would fix the problem, but would also invalidate the warranty, when asked my reply from Sony, was not to use after market cables as this would invalidate the warranty, and cutting the cables would also invalidate the warranty, so catch 22, I expect I will ask the question again and see if I get an answer which relates to the original problem, I didn't ask about after market cables, but did they do an extension cable. Other than these minor issues I am more than happy with my purchase, my old system was adapted to fit the room, and wire extended, but had push fit connections on the speakers, so I purchased a roll of high grade speaker cable and replaced them.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

4

0

0

Powerful little kit

HT-S40R 01/01/2024 by Kariki (United Kingdom)

Powerful for the price. easy to install, makes movies more enjoyable to watch.

Sound Quality

Good

Design

Excellent

Ease of Use

Excellent

1

0

0

Bad quality

HT-S40R 25/12/2023  (United Kingdom)

Bad quality Bluetooth does not work well and the sound disconnects and reconnects

Sound Quality

Fair

Design

Excellent

Ease of Use

Poor

2

1

Response From Sony Support Team
29/12/2023

Hi,

Thank you for your review.
We're sorry to learn that you didn't like the quality of the Sony HT-S40R audio system, and that you're experiencing Bluetooth connections issues with it, and we'd like to assist.
Please, try the following steps to attempt to fix the Bluetooth connectivity issues:
- Unplug the system from the mains for at least 2 minutes.
- Make sure that its firmware is up-to-date: https://cutt.ly/AwGwE7Vh
- Reset the system: https://cutt.ly/IwGwRm9e
You can also adjust the sound quality to your taste using the instructions in the guide here: https://cutt.ly/6wGwTSq7 (starting at page 25)

If you need any assistance in the future, you can contact us using this link: https://cutt.ly/JwU9zuYo

Mazen @ Sony Support UK

0

Great device

HT-S40R 17/12/2023 by kris241980 (United Kingdom)

Very good device, quality sound .I bought two weeks ago and I recommend it.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

2

0

Response From Sony Support Team
19/12/2023

Hi,

Thank you for your review.
We're glad to hear that you're enjoying your Sony HT-S40R audio system, and hope you continue to enjoy it for years to come.

If you need any assistance in the future, you can contact us using this link: https://cutt.ly/JwU9zuYo

Mazen @ Sony Support UK

0

Great system with a few small letdowns

HT-S40R 28/09/2023 by kenny ok (United Kingdom)

Amazing sound from this sound system, ive had the ht-rt3 for a few years. The drawbacks are it says wireless rear speakers and they have wires coming from them to a control box, which is a little off putting. It`s great not to have to run wires round to the sub but now i have to find a plug socket behind me and hide a control box and the wires from the speakers which i found was harder than hiding two small wires from my original system.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Good

3

1

Response From Sony support team
02/10/2023

Hi,

Thank you for your feedback.
We're glad to hear that you're enjoying your sound system.
We hope you will continue to enjoy it for many more years to come!
Regarding the design, we'll pass your feedback through the proper channels for future consideration.
If you require any assistance, you can contact us using this link: https://bit.ly/2NwYLXL.

Hana @Sony support UK

0

excellent sound and simple setup for cheap price

HT-S40R 27/09/2023 by mylo78 (United Kingdom)

replaced 8year old samsung soundbar and sub with 3d surround after the motherboard fried which was excellent for sound but this sony 5.1 wireless Bluetooth centre/l/r rear setup is another level, helicopters, police cars sound like they are outside the frontroom window and my gaming setup has another level of immersion because of all the extra sound effects that are now present all around, it has some hidden sttings also to adjust the distance and volume level of rear speakers to accommodate small medium and large sized living rooms

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

5

0

0

Nice

HT-S40R 22/09/2023 by mmichalowicz (United Kingdom)

Nice home cinema system. Very easy to set up. Sound quality is great, as expected. One thing that could have been improved/implemented is front/back balance.

Sound Quality

Excellent

Design

Good

Ease of Use

Excellent

4

1

Response From Sony Support Team
25/09/2023

Hi mmichalowicz,
Thank you for your review.

We're glad to hear that you're enjoying the sound quality of your HT-S40R and hope you continue to enjoy it for years to come. We're delighted to keep you as one of our loyal Sony family members.
Rest assured, your feedback is highly appreciated, and we have raised it as voice of customer, to the relevant channels for future consideration.

If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL

Omnia @Sony Support UK