Article ID : 00028722 / Last Modified : 04/17/2024Print

The remote control is not working (RM-X6S)

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Follow the steps below to troubleshoot if the remote control for your car entertainment is not working.

    IMPORTANT: The remote control's location should not block the IR signal from reaching its receptor.

    1. Make sure to use new batteries.
    2. Ensure the batteries are installed correctly.
    3. Ensure the remote control is mounted properly.
    4. If the issue is not resolved, perform a power reset on the car stereo system.