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Article ID : 00054075 / Last Modified : 07/23/2019Print

How to uninstall a program.

    Follow this procedure to uninstall a program.

    NOTE: There is a separate procedure for uninstalling an application that has been obtained from the Windows Store  and appears on the new Windows User Interface (UI) screen.

    1. Press the Windows Logo + X key combination on the keyboard and, from the list, click Control Panel.

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      NOTE: Because the Control Panel is a traditional Windows Desktop application, if you were not already there, the interface will change to the Desktop and the Control Panel window will open.

    2. In the Control Panel window, under Programs, click Uninstall a program.
    3. In the Uninstall or change a program window, click to select the program to uninstall, and then in the menu bar, click Uninstall.

      NOTE: If prompted for an administrator password or a User Account Control prompt is displayed, type the appropriate password, or click Yes.

    4. Follow the on-screen instructions to finish uninstalling the application.

      NOTE: If the program does not uninstall properly, reinstall the program, then try uninstalling it again.

    5. Close the Uninstall or change a program window.