IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
This article provides information to help troubleshoot and steps to disable different features that may cause your Android TV™ or Google TV™ to turn on or off automatically. Follow the instructions according to the symptom of your TV to resolve the issue.
Note: Not all TVs have the settings listed below or the menu items may vary. Check your TV
manuals
for model-specific information.
TV turns on automatically
Disable On timer
Change the Auto TV on or TV auto power on setting to off using the BRAVIA Sync or HDMI CEC settings
Set the Remote Start setting to off using Network or BRAVIA settings
Additional troubleshooting
- Make sure the remote control is not accidentally being pressed.
- Disconnect any USB devices, a USB mouse or keyboard could wake up the TV.
- Consider smart home devices (Alexa/Google Home). Using a voice remote control or smart speaker may react to everyday conversations by mistake and cause the TV to turn on or off. Change smart device settings as needed.
- Consider if Cast or Airplay had been used.
-
Check your Recently opened apps on the TV.
Note: These steps may vary depending on your TV menu options. Check your TV
manuals
for specific details.
Check if the time on the recently opened apps matches the time the TV was turned on. Some apps are capable of waking up the TV. If you have recent apps used about the time the TV turned on, try turning off the notifications for these apps:
- Open the Settings screen according to your TV remote options:
- Press the
(Quick settings) button, then select 
Settings. - Press the HOME button, then select Settings.
- Select Apps.
- Under Recently opened apps, locate and select the app that was used close to the time the TV turned on.
- Scroll down and select Notifications. Select to make sure the toggle for notifications is not enabled.
- Exit the menu and see if the changes make a difference.
Note: If the issue continues, try uninstalling the recent app suspected of turning on your TV. Until changes are made to the app, this issue may continue while the app's installed.
- Update the TV software.
Downloads are posted on your model support page.
TV turns off automatically
Check the Daydream or Screen saver settings
Note: Not all models will have these features and settings. Check your manual if model-specific information is needed.
Note: To prevent screen burn-in, when the Daydream or Screen saver is set to Sleep or None, the TV goes into sleep mode after the specified time period set for When to Daydream or When to start. This function still works even if When to Sleep or Put device to sleep are set to Never. However, it doesn't activate when a program or movie is playing on the TV.
Set the Sleep timer, Idle TV standby, and Auto shut-off to off
Note: Not all models will have these features and settings. Check your manual if model-specific information is needed.
Additional troubleshooting
- Disconnect all external devices from the TV (USB, LAN connection, HDMI® connection, Antenna, etc.) except the power cord and turn the TV on. If the TV turns on and stays on, reconnect the devices one at a time until you find the device that's causing the issue.
