When using an external microphone connected to the Multi Interface Shoe, an error message appears and I can't adjust the audio settings in the camera menu

IMPORTANT: Features are not available on all models. Check your camera or audio accessory operation manuals to verify the features and capabilities of your products.

External microphone kits will often have a separate, onboard audio settings panel and possibly a switch to select digital or analog connectivity.

The following symptoms may occur when working with external microphone accessories that are connected to the camera's Multi Interface Shoe:

• The audio settings menu on the camera may be grayed out and inaccessible.
• The camera may display the message "This function is currently disabled".

To access the audio settings, try the following:

• Microphones such as the XLR-K2M, XLR-K3M, and ECM-B1M have onboard audio adjustment settings.
• Some microphones have a Digital/Analog switch. Changing this to Digital allows the microphone and the camera to communicate through the Multi-Interface Shoe.

For additional information and Sony microphone compatibility, refer to the Microphone Accessories Compatibility Information website.