Nothing is displayed in the LCD monitor of the camera

IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

If there is dust or dirt covering the eye sensor, clean it.

Depending on your camera, check the monitor display settings:

• For models with the LIVE VIEW/OVF switch:

  Set the switch to LIVE VIEW.

  • If the switch is set to OVF, the LCD monitor turns off every time you'll look through the viewfinder.

• For models with the FINDER/LCD button:

  Press the FINDER/LCD button and check if the display switches back to the monitor. If it doesn't, try the additional steps below. Check if the display switches after completing each step.

  • Make sure that nothing blocks the eyepiece sensors including any part of the eyecup.
    • If the FINDER/LCD Setting is set to Auto, and something blocks the proximity sensors in the viewfinder, the LCD turns off and the display switches to the viewfinder.
  • Set the FINDER/LCD Setting to Manual.
    1. While looking through the viewfinder, press the Menu button.
    2. Go to Custom Settings.
    3. Select FINDER/LCD Setting.
    4. Select Manual.

• For models without the switch or the button:

  Check if anything is displayed in the viewfinder.

  • If the display is on the viewfinder:
    • Make sure that nothing blocks the eyepiece sensors, including any part of the eyecup.
      • If the FINDER/MONITOR is set to Auto, and something blocks the proximity sensors in the viewfinder, the LCD turns off and the display switches to the viewfinder.
    • Set the FINDER/MONITOR to Manual.
      1. While looking through the viewfinder, press the MENU button.
      2. Select Custom Settings.
      3. Select FINDER/MONITOR.
      4. Select Monitor(Manual).
  • If nothing is displayed both in the viewfinder and on the LCD:
    1. Connect the camera to an external monitor or a TV through an HDMI cable.
    2. Set the FINDER/MONITOR to Manual.
       1. While looking through the viewfinder, press the MENU button.
       2. Select Custom Settings.
       3. Select FINDER/MONITOR.
       4. Select Monitor(Manual).

If the issue still occurs after performing the steps above, the camera may need to be repaired.  Go to Product Repair.