General camera tips & troubleshooting

Battery articles

• The rechargeable battery does not charge properly using the supplied battery charger.
• Sony Camera and Camcorder Battery Information
• The battery doesn’t charge

Overheating article

• The overheating warning appears on the camera and continuous recording stops

Focus & Auto Focus videos

Sony Alpha camera feature overview - Real-time Tracking and Real-time Eye Auto Focus Tracking

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Sony Alpha camera feature overview - Real-time Eye AF for Humans and Animals

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Focus & Auto Focus articles

• ILCE-1 Focus Setting Guide
• The camera does not focus using the autofocus (AF) setting
• How to identify back or front focus issues
• A-mount and E-mount compatibility
• What is the difference between the LA-EA1, LA-EA2, LA-EA3, and LA-EA4 lens mount adapters?

Creators’ App articles

• Migrating from Imaging Edge Mobile to Creators' App

  If camera system software updates prevent you from using an existing Imaging Edge Mobile, you will need to migrate to Creators' App for the camera. Creators' App improves upon Imaging Edge Mobile functionality by adding new features such as cloud storage, the Discover site for interacting with other content creators, and support for future camera system software updates. After updating the camera system software, install the Creators' App and set up a connection between the camera and the software.
  

  Applicable models: ILCE-7RM5 (Ver. 2.00 or later), ILCE-7M4 (Ver. 2.00 or later), ILME-FX3 (Ver. 3.00 or later), ILME-FX30 (Ver. 2.00 or later), ILCE-6700, ZV-E1, ZV-1M2, ZV-1F

  • To migrate from Imaging Edge Mobile to Creators' App by applying a software update to the camera, you must first update Imaging Edge Mobile to the latest version (Ver. 7.7.2 or later).
  • If you are using an iPhone/iPad, restart your iPhone/iPad (turn the power off and then turn it back on again) after updating the camera, and then connect the camera to Creators' App.

  
• Frequently Asked Questions

Shooting Tips videos

Shooting Tips articles

• Shooting tips
• Recommended settings when shooting self-portraits with the DSC-RX0 camera and the VCT-SGR1 shooting grip
• Continuous shooting tips for the ILCE-1 camera
• Flash shooting tips for the ILCE-1 camera
• Wireless flash information and tips
• Movie recording basics

Memory Card, Compact Flash, & SD Card articles

• The camera doesn't recognize the memory card
• SD and CFexpress memory card information for still image and video recording
• Can data or images that have been erased from the SD memory card be recovered?

USB & HDMI Streaming videos

Sony - How To Setup Livestreaming On Your Alpha ZV-E10 camera

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USB & HDMI Streaming articles

• What is the difference between the Imaging Edge Webcam software and the USB Streaming function?
• How to use your Alpha or DSC camera to live stream with the USB streaming function
• How to use your Alpha or DSC camera to live stream using the USB port with Imaging Edge Webcam software
• How to use your Alpha or DSC camera to live stream using the HDMI port