DSC-WX500

WX500 Compact Camera with 30x Optical Zoom

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Questions & Answers: 289

When can the camera use the NFC function?The NFC™ function can be used any time when the NFC icon () is displayed on the camera LCD screen. NOTE: Unlock the screen of the mobile device before touching it on the camera.
End of support notification for products using the Windows 7 operating systemOriginally Posted: 10/16/2019 Dear valued Customers, Microsoft® Corporation has announced that they will end their support of the Windows® 7 operating system on January 14, 2020, at which point, security updates
There is an error message when I try to purchase a PlayMemories Camera AppThe PlayMemories™ Camera Apps services sales and download services will end in August and September 2023, respectively. This article applies only to specific products and/or operating systems. Check Applicable Products
PlayMemories Camera Apps EndingOriginally Posted: 02/28/2023 Cliquez ici pour la version française (Click here for French version). 10/02/2023 Update As announced on February 28, 2023, we discontinued the sale of paid apps as of September 30
Which mobile applications does my camera support?There are two dedicated mobile apps: Creators' App and Imaging Edge Mobile. To find the firmware version of the camera, refer to the article How to check the firmware version of the camera. Creators' App For more
Imaging Edge Mobile list of supported camerasFor a list of Imaging Edge Mobile supported cameras, refer to the Imaging Edge Mobile List of Supported Cameras page.
Unable to export edited videos larger than 4GB to the camera using the PlayMemories Home software and exported movies cannot be played back.Check the following when trying to export edited videos larger than 4GB into the camera, or exported videos cannot be played back: The exporting function is not available with the PlayMemories Home™ for Mac software
How to download PlayMemories Camera apps wirelessly using the camera.PlayMemories Camera apps can be downloaded and installed to the camera directly if it is connected to an active wireless network. Before proceeding with the steps, make sure that you have: A Sony® camera with PlayMemories
How to insert the date when printing from the PlayMemories Home software for Windows.IMPORTANT: Make sure you have the recent version of PlayMemories Home™ software installed on your computer. Follow the steps below to insert a date stamp when printing using the PlayMemories Home software. NOTES:
Editing software for 4K/HD videos

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DSC-WX500

WX500 Compact Camera with 30x Optical Zoom

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