NW-E394

Walkman® digital music player

Specifications

Product Alerts

Questions & Answers: 106

End of support notification for products using the Windows 7 operating systemOriginally Posted: 10/16/2019 Dear valued Customers, Microsoft® Corporation has announced that they will end their support of the Windows® 7 operating system on January 14, 2020, at which point, security updates
The Walkman player freezes or becomes unresponsive when trying to open a Playlist.Applicable models: NW-E393 NW-E394 NW-E395 Solution: As part of the normal operation of the Walkman® player, it may appear the device is frozen once a playlist is selected (i.e., since all buttons temporarily do
The same song is repeated when using the Shuffle feature on the Walkman.Issue: The NW-E390 series Walkman® Shuffle function will not work (i.e., the playback pattern repeats) if the folder being played has more than 127 songs. Solution: Download and install the latest software update
The Playback Order Resets During Shuffle PlaybackThe playback order resets when one of the following situations occur during shuffle playback: You connect your Walkman® player to a computer to update the database. You can continue to play the track while performing
The Content Transfer for Mac software application does not work properly after upgrading to Mac OS X 10.11 operating system.The Content Transfer for Mac software application for the Mac OS® X 10.11 operating system is now available by using the latest version of the software.
The battery life of the Walkman Player is short even when fully chargedWalkman® players are equipped with many different functions and features. When enabled, these features will discharge the battery quicker. Adjust your Walkman settings or functions to extend the battery life. For
How to transfer tracks from the Apple iTunes software to the Walkman playerIMPORTANT: Your portable player can play back non-secure AAC files (files without Digital Rights Management (DRM) copy protection) only. DRM-free iTunes Plus® songs purchased from the iTunes Music Store® online
Create and transfer playlist to your Walkman using Microsoft Windows Media PlayerFollow the steps below to create and transfer a playlist to your Walkman® player using Microsoft® Windows® Media Player. On your computer, lauch the Microsoft Windows Media Player. In the left pane, select Music
Error: Cannot play. File format is not supported occurs when trying to play an audio file on the portable player.For proper playback, the file must be compatible with the portable player. The supported file formats are listed below: IMPORTANT note regarding Digital Rights management (DRM): The portable player only supports
Where can I download or purchase music for my Walkman digital music player?You can download or purchase and then transfer music to your Walkman® player that does not have Digital Rights Management (DRM) copyright protection. Some examples of where you can acquire music would be the Amazon®

Product Alerts

Product Repair
Repair information and service assistance
Community
Here you can ask questions and connect with other Sony users
Parts & Accessories
Product information and sales assistance
Register a Product
Keep track of all your products in one location
Contact Support
Product support & customer relations
Support by Sony (Mobile App)
Get Support Content on the Go!

NW-E394

Walkman® digital music player

Questions & Answers

Popular Topics

Questions & Answers: 106

Product Alerts

Consumer Electronics

Professional Products & Solutions

Other Sites

Follow us on Pinterest

Follow us on Twitter

Subscribe on YouTube

Like us on Facebook

Follow us on Instagram