Getting started with an α (Alpha) camera

Providing the support you need for your Sony α Camera

01 - Basic Knowledge
Improve your shooting techniques by learning the basics of camera like ISO, Aperture, Shutter Speed, etc.

02 - Shooting Tips
Step by step lesson guide to learn how to choose lenses and shooting techniques in various scenes.

03 - Content Transfer
Learn more on how to transfer pictures and videos from a camera to various device.

04 - Maintenance Tips
Tips to maintain your camera and lenses!

Frequently Asked Questions

Have a question or a problem? We may already have an answer.

Compatibility & Accessories

1. Lens and Accessory Compatibility Information
2. Imaging Edge Mobile (PlayMemories Mobile successor) Function Compatibility
3. Wireless Flash Guide
    

General Information

1. What is the difference between an A-mount and an E-mount?
2. What is the electronic front curtain shutter function?
3. What is NFC?
   
   

Creators' App / Creators' Cloud Web / Imaging Edge / PlayMemories Support

1. Creators' App (For supported camera models only)
2. Creators' Cloud Web
3. Imaging Edge Desktop
4. Imaging Edge Mobile
5. PlayMemories Home
6. PlayMemories Camera Apps

Maintenance Tips

1. How to clean the lens and image sensor
2. What is lens fungus and will it damage my camera lens?
3. How should cameras and lenses be stored?
4. How to prevent dust, dirt or moisture from getting on the image sensor (or mirror) inside the camera

Errors & Troubleshooting

1. The entire picture looks blurry.
2. The camera does not recognize the lens and an error message is displayed.
3. The SteadyShot indicator blinks and an ERROR icon that looks like a hand appears.
4. An Image Database File Error occurs.
5. The camera does not focus using the auto focus (AF) setting.
6. The battery does not charge.
7. Error: REINSERT THE MEMORY CARD is displayed on the LCD screen.
8. How to reset or initialize a camera back to original factory settings.