CREATORS' CLOUD

    Creators' App

    This site describes how to use Creators' App, a mobile app for smartphones and tablets. You can transfer still images and videos to smartphones or tablets, shoot remotely, set up cameras and update their system software, and more.

    Some Creators' App features are also available using a browser at Creators' Cloud Web.
    Creators' Cloud Web support www.sony.net/cc/help/
    What are the differences between Creators' App, Creators' Cloud, and Creators' Cloud Web?

    Creators' App
    Creators' App screen
    Creators' Cloud Web
    Creators' Cloud Web screen
    • Availability of some Creators' App and Creators' Cloud web features (such as cloud storage or camera system software updates) varies by country or region. Refer to the following website for the support situation in each country or region.
      https://creatorscloud.sony.net/catalog/servicearea.html

    Operating environment

    • Android 10.0 - 14.0
    • iOS 16.7 - 18.0

    Supported files

    Videos

    We recommend that you also enable proxy video recording. Set [Proxy Recording] to [On] in the camera menu in advance. Proxy videos can be imported and played on any mobile device.

    • Android: XAVC S, XAVC HS
      • On some smartphone models, issues such as no audio or choppy video playback may occur when you play non-proxy videos.
    • iPhone/iPad:
      • XAVC S
        • These formats cannot be imported: XAVC S HD/4K videos in 4:2:2 10-bit format, XAVC S 4K videos with a frame rate higher than 60p, and XAVC S-I videos. Also, it may not be possible to import other videos on some iPhone/iPad*1 models.
        • *1 iPhone 8/8 Plus, iPhone X, iPad 6th generation, iPad 7th generation, iPad Pro 12.9-inch/9.7-inch, iPad Pro 12.9-inch 2nd generation/10.5-inch
      • XAVC HS
        • Videos recorded in XAVC HS 8K format cannot be imported.
        • Importing XAVC HS 4K videos recorded with a bit rate higher than 100 Mbps is only possible on some iPhone/iPad*2 models.
        • Only proxy videos can be imported on some iPhone/iPad*3 models.
        • *2 iPhone 11 series or later, iPad 9th generation or later, iPad Air 4th generation or later, iPad mini 6th generation or later, iPad Pro 12.9-inch 5th generation or later, and iPad Pro 11-inch 3rd generation or later
        • *3 iPhone 8/8 Plus, iPhone X, iPad 6th generation, iPad 7th generation, iPad Pro 12.9-inch/9.7-inch, iPad Pro 12.9-inch 2nd generation/10.5-inch

    Still images

    • Android: JPEG, RAW
    • iPhone/iPad: JPEG, HEIF*4, RAW
    • *4 The following devices support importing of HEIF images: iPhone 8 or later, iPad Pro 11-inch, iPad Pro 12.9-inch 3rd generation or later, iPad 8th generation or later, iPad mini 5th generation or later, and iPad Air 3rd generation or later.

    Migrating from Imaging Edge Mobile to Creators' App

    If camera system software updates prevent you from using an existing Imaging Edge Mobile, you will need to migrate to Creators' App for the camera. Creators' App improves upon Imaging Edge Mobile functionality by adding new features such as cloud storage, the Discover site for interacting with other content creators, and support for future camera system software updates. After updating the camera system software, install Creators' App and set up a connection as described in "Connecting the camera to Creators' App."

    Applicable models: ILCE-1 (Ver.2.00 or later), ILCE-7RM5 (Ver. 2.00 or later), ILCE-7SM3 (Ver.3.00 or later), ILCE-7M4 (Ver. 2.00 or later), ILME-FX3 (Ver. 3.00 or later), ILME-FX30 (Ver. 2.00 or later)

    From Imaging Edge Mobile icon to Creators' App icon

    Imaging Edge Mobile Plus users

    Imaging Edge Mobile Plus has been renamed Creators' App. Updating from Imaging Edge Mobile Plus 1.0 automatically applies Creators' App 2.0, which has a new icon. Creators' App improves upon Imaging Edge Mobile Plus functionality by adding new features such as cloud storage, the Discover site for interacting with other content creators, and support for future camera system software updates.
    From Imaging Edge Mobile Plus icon to Creators' App icon

    Updates

    2024-10-31
    Creators' App 2.6 has been released.
    2024-09-12
    Creators' App 2.5 has been released.
    2024-07-03
    Creators' App 2.4 has been released.
    2024-02-20
    Creators' App 2.3 has been released.
    2023-11-29
    Creators' App 2.2 has been released.
    2023-07-25
    Creators' App 2.1 has been released.
    2023-03-09
    Creators' App 2.0 has been released.
    2022-10-14
    Imaging Edge Mobile Plus 1.0 has been released.