Sony SupportBlu-ray Disc Players-Recorders

BDP-S350

Blu-ray Disc™ Player / Included components may vary by country or region of purchase: RMT-B102A, RMT-B102P, RMT-B102J

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Questions & Answers: 247

End of support notification for products using the Windows 7 operating systemOriginally Posted: 10/16/2019 Dear valued Customers, Microsoft® Corporation has announced that they will end their support of the Windows® 7 operating system on January 14, 2020, at which point, security updates
How to set a YouTube as a favorite videoFollow the steps below to set a YouTube® video as a favorite video. Click Sign In. Sign in to an existing YouTube account or click Create an account. Select the desired video. Select Add to. Select Favorite videos
How to check the current firmware version of the Blu-ray Disc™ (BD) player.Using the supplied remote control, press the HOME button. Using the up arrow or down arrow, select System Settings. Press the ENTER button. Using the up arrow or down arrow, select System Information. Press the
Steps to perform Factory Reset on a Blu-ray Disc Player or Network Media PlayerConfirm the Menu screen before a Factory Reset The steps in this article are only applicable if the menu screen of your device looks like the image below: Steps to perform Factory Reset on your Blu-ray Disc™ Player
My Blu-ray Disc player was shut down while performing an updateIf your Blu-ray Disc™ player or the Blu-ray Disc home theater system was shut down while performing an update, turn it back on to automatically restart the update. If your device uses a disc for the software update
The Blu-ray Disc Player Freezes or Acts Erratically After a Firmware UpdateIf the Blu-ray Disc™ player or Blu-ray Disc Home Theater system freezes up or doesn't work properly after performing a firmware update, follow these steps to reset the devices to the original factory default settings:
Can the Blu-ray Disc player play back 3D discs?This model of Blu-ray® Disc player is not designed to recognize or play a disc that was designed for 3D viewing. NOTE: If model-specific information is needed regarding the types of discs that the Blu-ray Disc player
Error: Local storage does not have enough space appears when attempting to use the BonusView feature.This error is an indication that the external USB memory device is full or that there is insufficient space to add BD-LIVE or any other additional data. In this case, replace the memory device or erase any unnecessary
Video: How to Perform a Firmware Update on a Blu-ray Disc™ Player with an Internet Connection
Video: How to Check the Firmware Version with the Xross Media Bar Menu

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BDP-S350

Blu-ray Disc™ Player / Included components may vary by country or region of purchase: RMT-B102A, RMT-B102P, RMT-B102J

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