Article ID : 00021996 / Last Modified : 08/14/2019Print

How to create a set of Recovery Discs using the VAIO Care version 8 software.

    There are no system Recovery discs included with the computer. The recovery data required to return the computer to the original, factory-installed condition is included on a special partition of the hard drive. The following procedure can be used to create a set of Recovery Discs from that data, which can be used to restore the recovery partition and return the computer to the original, factory-installed condition in case this is ever necessary.

    IMPORTANT:

    • Personal data is not backed up to Recovery discs.
    • If the computer uses an external CD/DVD drive, ensure the drive is plugged in according to the instructions in the manual. Manuals are posted on your model support page.
    • Make sure the computer is powered on and press the Assist button.
    1. In the VAIO Care application, click Advanced Tools.

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    2. Click Restore and recovery.

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      NOTE: If prompted for an administrator password or a User Account Control prompt is displayed, type the appropriate password, or click Yes.

    3. Under Restore and Recovery, click Create Recovery Media.

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    4. Click Next.

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      NOTE: Connect the AC adapter and do not interrupt power during the process.

    5. Click the desired media type.

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      IMPORTANT:

      • If the Create Recovery Media option is not available , you may be using a computer that does not have an internal optical drive, such as a netbook. To resolve the issue, connect an external optical drive and restart the VAIO Care™ software.
      • Use a USB flash drive to store Recovery Media. The USB flash drive may be used to start VAIO Care Rescue if a system failure occurs.
    6. Insert a DVD or DVD-DL disc into the optical drive.

      NOTES:

      • The types of discs supported and the number of each required is displayed.
      • The number of discs needed to create the set varies by model.
    7. Once the disc is recognized, in the Insert a blank disc and select the drive window, click the Next button.

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    8. In the Proceed creating media window, click the Next button.

      NOTE: Even though it takes longer, Sony recommends verifying that the recovery discs were created properly by checking the box next to Verify my disc was created correctly (slower).

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    9. Click the Start button.

      NOTE: A status window is displayed.

    10. Once the first disc has been created, remove and label it properly then insert disk two if needed.

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    11. Insert another disc and then click the Next button.
    12. Once the second disc has been created, remove it and label it properly.
    13. Click the OK button.