The car stereo turns off by itself or loses power.
The car stereo receiver may shut off or lose power if there is an issue with a loose or dirty connection. Follow these steps to try to resolve this issue:
IMPORTANT: It is recommended that all car video and audio installations be performed by a qualified, professional installer.
NOTE: For model-specific information regarding any of the procedures below, consult the instruction manual for additional information.
Manuals are posted on your model support page.
- If the car stereo has a removable faceplate, clean the metal connectors using a cotton swab.
- Reset the car stereo to factory specifications.
- Turn on the car stereo and verify if the issue is resolved.
If the issue is still not resolved and the installation has been checked by a qualified installer, service will be required. Go to Product Repair.
Product Repair
Repair information and service assistance
Community
Here you can ask questions and connect with other Sony users
Parts & Accessories
Product information and sales assistance
Register a Product
Keep track of all your products in one location
Contact Support
Product support & customer relations
Support by Sony (Mobile App)
Get Support Content on the Go!
