Article ID : 00302789 / Last Modified : 06/25/2024Print

How should I disinfect and clean my smartphone?

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    When cleaning your mobile phone, please follow the following instructions.

    • When cleaning your smartphone, unplug all cables and turn off the power.
    • Wipe the smartphone's surface (display surface, back) with a soft cloth containing a small amount of disinfecting alcohol*, and wipe it with a soft cloth (such as an eyeglass cloth or smartphone cleaning cloth) to remove any alcohol residue.
    • Wipe the sides of your smartphone with a dry, soft cloth (such as an eyeglass or smartphone cleaning cloth). Be careful not to get fluff or cloth inside the USB terminal or audio jack.
    • Do not spray any liquid or cleaning substances directly onto your smartphone, as they can damage the equipment and peel off the paint.

    Note*: We are testing with commercially available disinfectant ethanol (76.9-81.4%) and the additive isopropanol (isopropyl alcohol). Avoid using chemicals with higher concentrations or industrial chemicals.