DPF-D820

8" LED Backlit Digital Photo Frame / Included components may vary by country or region of purchase: RMT-DPF5

Product Alerts

Questions & Answers: 18

End of support notification for products using the Windows 7 operating systemOriginally Posted: 10/16/2019 Dear valued Customers, Microsoft® Corporation has announced that they will end their support of the Windows® 7 operating system on January 14, 2020, at which point, security updates
Important notice about SDXC memory cards and the exFAT formatWARNING: There is a risk of data loss. When a memory card or USB flash drive with the exFAT format is inserted, the data on the memory card will be damaged. Do not use a exFAT-formatted memory card or USB flash
What is the question mark (?) icon displayed in the image list?One or more question mark (?) icons showing in the image list indicate any of the following. The picture files were edited or modified with a computer, or the file format is not supported. Pictures edited or modified
SDXC and microSDXC Memory Cards using exFAT Format with Sony® Digital Photo FramesWe appreciate your selecting Sony products to bring you continued enjoyment and satisfaction. Please be informed that Sony Digital Photo Frames do not support SDXC or microSDXC memory cards using the exFAT format
How to change the import or video conversion settings in the PlayMemories Home (for Mac) software.Start the PlayMemories Home™ (for Mac) software on your Macintosh® computer. In the PlayMemories Home window, click Tools. Click Import Media Files. In the upper-left, click PlayMemories Home Importer. Click Preferences
A corner area of the LCD screen is dark or black.This is an indication that the LCD screen may require service.
The LCD screen on the digital photo frame turns black or goes blank by itself after a short time.This symptom could be caused by a couple of different things. The Auto power OFF timer setting may be turned on. Or, there could be a corrupt file in the internal memory of the digital photo frame. Follow the steps
Pictures are not showing or do not display properly on the LCD screen - a question mark is displayed.Make sure the picture files are saved in the JPEG format and conform to the Design rule for Camera File system (DCF) standards. If you used software like Photoshop® to make changes to the images, make sure the
Can I use a mini SD card or a microSD card with a SD card adapter?Yes, you can if the card is compatible and meets the requirements, but it is still not guaranteed. NOTE: Insert the card correctly and properly into the SD card adapter to ensure that the device being used will
Is the PlayMemories Home software compatible with a Macintosh computer?Yes, the PlayMemories Home™ (for Mac) software is available for download from the PlayMemories Home website. NOTES: Other related information and downloads for Apple® Mac OS® computers are available. If you do not

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DPF-D820

8" LED Backlit Digital Photo Frame / Included components may vary by country or region of purchase: RMT-DPF5

Questions & Answers

Questions & Answers: 18

Product Alerts

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