Sony SupportOther Portable Music Players

D-EJ011

Portable CD Player / Included components may vary by country or region of purchase: RM-MC70

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Questions & Answers: 57

End of support notification for products using the Windows 7 operating systemOriginally Posted: 10/16/2019 Dear valued Customers, Microsoft® Corporation has announced that they will end their support of the Windows® 7 operating system on January 14, 2020, at which point, security updates
There is an error message displayed and discs will no longer play.If you experience difficulty playing a disc and you receive any of the following error messages, there may be an incorrect setting or there may be a problem with the disc that you are trying to play. NO DISC DISC
The Compact Disc (CD) Won't PlayThe playback of CD-R or CD-RW media isn't guaranteed on your device. Follow the steps below to troubleshoot an issue with a commercially-produced disc: Refer to your device's manual for model-specific information
What are the USB data transfer rates and specifications?The Universal Serial Bus (USB) specification stipulates five data transfer rates: USB 1.0/Low-Speed: 1.5 Megabits per second (Mbps) USB 1.1/Full-Speed: 12 Mbps USB 2.0/Hi-Speed: 480 Mbps USB 3.0/SuperSpeed: 5 Gbps
Can't Open the Tray or Eject the Disc From the CD PlayerFollow these steps to troubleshoot this issue: Power off your CD player. Unplug the power cord for 30 seconds, and then plug it back in. Power on your device. Try to open or close the disc drawer or tray. Make sure
How to clean a CD, DVD or Blu-ray Disc media.Use a soft, dry cloth to carefully wipe the disc from the center outward as follows. WARNING: There is a risk of data loss. Do not use solvents such as benzine, thinner, commercially available disc or lens cleaners
The CD or DVD disc will not fit over the center spoke of the CD or DVD drive tray.All Sony products that contain a CD or DVD drive can accommodate any industry standard CD and DVD disc. There are, however, different types of CD and DVD drive trays. One type of CD/DVD drive tray has a center spoke
A CD-R or CD-RW recorded on one device does not play on other CD-compatible equipment.Due to changes in formatting for both CD products and CD media, there is a possibility that there may be a difference in timing between the device that the CD-R or CD-RW was recorded on and the playback device.
How to troubleshoot static or poor radio reception on the portable radio.Follow these steps to troubleshoot static or poor radio reception on the portable radio. Ensure fresh batteries are installed. Tune the radio to a station that may be closer to your location or has a stronger signal
How to troubleshoot low sound level, unable to raise the volume, or other no sound issues.IMPORTANT: If model-specific information is needed to complete these steps, refer to the instructions supplied with the product. To troubleshoot the issue, check the following. For a low sound or no sound issue

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D-EJ011

Portable CD Player / Included components may vary by country or region of purchase: RM-MC70

Questions & Answers

Questions & Answers: 57

Product Alerts

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