If the error message Unfortunately, Google Play services has stopped. appears when using the Google Play™ services app of the Android™ TV, update the Google Play services app.
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Clear the data and cache on the Google Play services app.
- On the supplied IR remote control, press the HOME button.
- Under the Settings category, select Settings.
- Under the TV category, select Apps.
- Under the System app category, select Google Play Service.
- Select Clear data.
- Select OK.
- Select Clear All Data.
- Select OK.
- Select Clear cache.
- Select OK.
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Update the Google Play services app.
- On the supplied IR remote control, press the HOME button.
- Under the Apps category, select Google Play Service.
- Select Settings.
- Select Auto-update apps.
- Select OK.
NOTE: By selecting this setting, the app will automatically update when an update is available.