My TV remote control can no longer change the channels on my Cable / Satellite box after a software update
When a software update or factory reset is completed on your TV, the set-top box control may be lost. To resolve this issue, the infrared (IR) Blaster control will need to be setup again.
Product Repair
Repair information and service assistance
Community
Here you can ask questions and connect with other Sony users
Parts & Accessories
Product information and sales assistance
Register a Product
Keep track of all your products in one location
Contact Support
Product support & customer relations
Support by Sony (Mobile App)
Get Support Content on the Go!
