Article ID : 00347682 / Last Modified : 10/02/2024Print

Picture or screen issues occur when turning on my TV (BRAVIA 3 (S30))

    IMPORTANT: This article only applies to the BRAVIA 3 (S30) model.

    If you experience any of the following issues with your TV screen after turning it on with the remote control, try resetting it.

    • Black screen / no display (with sound, without sound)
    • Lines on the screen (vertical bands)
    • Contrast issue (too bright)
    • Unusual color (solarisation)

    How to reset your TV

    Perform one of the following actions to reset your TV:

    • On the remote control, press and hold the Power button until the Cancel/Restart icon pop-up appears. Next, select Restart.
    • On the remote control, press the Quick Settings (spanner or gear) button, then select SettingsSystemRestartRestart.
    • Press and hold the Power button on the TV for 40 seconds or until the SONY Logo appears.
    • Unplug the TV power cord from the electrical outlet. Wait for two minutes, then plug it back in.