Article ID : 00299907 / Last Modified : 09/26/2023Print

3rd party sign-in IDs ending for Sony cloud services

    Originally Posted: 09/25/2023

    Dear Valued Sony Customer,

    Sony is discontinuing third party authentication services used to sign in to certain Sony accounts. This will enable Sony to unify your Sony accounts for TV and headphone product services.

    After July 2024 you will no longer be able to log into Sony’s Cloud Services for Home Entertainment & Sound Products using your Amazon, Apple, Facebook, or Google accounts or user IDs.

    Please migrate your third-party login ID for the affected services to your Sony account at your earliest convenience.

    The procedure may differ depending on the sign-ID you currently use. For instructions and more information, see Consolidation of IDs used on services for Sony products into one Sony account.

    Affected Services

    • Sony | Headphones Connect
    • Sony | 360 Spatial Sound Personalizer
    • INZONE Hub
    • TV Control with Smart Speakers
    • TV 3D surround (Hearing profile)

    Note: Depending on your model and region/country, you may not have access to all the listed services.