Article ID : 00126006 / Last Modified : 07/23/2019Print

Some buttons on the Android TV and its remote control do not respond after rebooting the TV.

    The following buttons may not respond immediately after rebooting the Android™ TV.

    On the TV:

    • TV
    • Input select

    On the remote control:

    • GUIDE
    • DISCOVER
    • NETFLIX
    • ACTION MENU
    • SYNC MENU
    • HELP
    • INPUT
    • TV

    The buttons on the TV and the remote control mentioned above may not respond immediately after rebooting the TV. Wait for one minute or more after the reboot, then try pressing the buttons again.