Troubleshoot battery issues
Note: If you have concerns that battery life is too short, refer to the The battery life is short article.
Select the appropriate headphones type or model for troubleshooting steps:
Headband / In-Ear
Truly Wireless
Product Repair
Repair information and service assistance
Community
Here you can ask questions and connect with other Sony users
Parts & Accessories
Product information and sales assistance
Register a Product
Keep track of all your products in one location
Contact Support
Product support & customer relations
Support by Sony (Mobile App)
Get Support Content on the Go!
