Article ID : 00346771 / Last Modified : 10/16/2024Print

How to disable Google's "Find My Device" feature on your headphones

    To disable Google’s Find My Device feature on your headphones, you must first initialize your headphones to restore factory settings.

    Truly Wireless Earbuds

    1. Set the headphones units into the charging case.
      Leave the charging case lid open.
    2. Press and hold the initialize button on the back of the charging case for about 15 seconds or more.
      The indicator (blue) on the charging case repeatedly flashes twice in a row, and then the indicator (orange) starts flashing.
    3. Release your finger within 5 seconds after the indicator (orange) on the charging case starts flashing.
      When the initializing is complete, the indicator (green) on the charging case flashes 4 times.

    Over Ear Headphones

    1. Turn off the headphones.
      Remove the USB Type-C® cable.
    2. Press and hold the power button and the NC/AMB button for about 7 seconds.
      The indicator (blue) on the charging case repeatedly flashes twice in a row, and then the indicator (orange) starts flashing.

    For further information on initializing your headphones to restore factory settings, refer to the Help Guide for your specific model.