849

4.6 based on 849 customer reviews

629
133
55
15
17
Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Good

Please note: Product reviews may include product variations. Some product variations, services and/or features mentioned within Product Reviews may not be available in all countries.

Most Helpful Positive
0

Bit pricey .... But!

107 cm (42") 01/10/2022 by Steamingbigman (United Kingdom)

What a picture, sound was excellent for the design, better than I expected although some reviews online don't seem to think so. Either their model had a fault or they expected way too much of an audio experience. Possibly every function you need in this modern age of media streaming. Bravo! Bravia.

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

5

0

Most Helpful Critical
0

Underwhelmed

107 cm (42") 13/10/2022 by VicTee (United Kingdom)

This is the first Sony product I have been disappointed by. It is let down by concerns over OLED panel longevity and extremely bad software. The issues are as follows. 1.) The brightness is factory set to 100% although the picture brightness is okay in a low lighting environment it would not be in a sunlit room. It worries me that as the OLED efficacy falls with age it will become unwatchable. I asked Customer Service if this pre-setting was normal. They did not answer my question but sent me links to regular Help sections which were not useful at all. 2.) The software is a mess. I initially opted to set up Google TV but the experience was so bad I had to reset to factory default 'set up basic TV.' Too much wrong with it to go into detail here. The basic TV operating software is appalling. One example is the subtitle setting. The assigned remote control button turns on the subtitles on but does not turn it off. There is no obvious way to do that and instructions to help cannot be found (by me at least.) Curiously when trying to do this a message appears at the top of the screen saying subtitles are not available for this service when they are in fact appearing at the bottom of the screen ! By chance a confusing combination brought an on screen selection panel up in an unexpected location which allowed me to turn them off. I've no idea how to repeat that so may avoid subtitles again. I served as a TV electronics design engineer during my career so have a little experience including a close association with Sony engineers with whom I have always had great respect for.

Performance

Good

Design

Average

Ease of Use

Fair

4

0

854 Customer Reviews

Models

0

VERY GOOD BUT TAKES A BIT OF GETTING USED TO

107 cm (42") 18/11/2024 by JCDD (United Kingdom)

We bought the television because it was one of the few available with a central stand. Most are on legs which are too far apart to stand comfortably on the cabinet we wished to keep. Having got used to the television we are happy with it but we do not think the extra facilities are worth the difference in price. We would have preferred to have paid less.

Picture Quality

Good

Sound Quality

Good

Design

Excellent

Ease of Use

Good

0

0

0

Excellent TV

121 cm (48”) 18/11/2024 by Jasper053 (USA) Verified Purchaser Verified

I originally was going to buy a different Sony TV and decided to buy a Sony A90K instead, it does cost more than the other one, however it is worth it !! There are many features including a fantastic sound system built right behind the screen, no need for a sound bar. This TV works seamlessly with my Sony UBP X700 /M Blu-ray / DVD player. The picture is excellent and there are many built in apps ( Netflix, Disney+, Prime Video ) and it will connect to Google You Tube. One neat feature about the remote is a automatic backlight when you pick up the remote. You can use just a digital antenna with a coaxial cable if you don't have the internet and wi-fi. I didn't buy this TV for gaming, however it has HDMI inputs for video gaming as well. Just a great TV !!

Picture Quality

Excellent

Sound Quality

Excellent

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

Response From Sony North America Customer Support
19/11/2024

Hi Jasper053,

Thank you for the 5-star rating! We're glad to hear that you like the picture quality and remote control of the TV. Thank you for choosing Sony!

-David

0

Excellent TV

107 cm (42") 16/11/2024  (United Kingdom)

Just changed to this oled model after have our old Bravia for fourteen years. Really pleased with the purchase, picture is fantastic and don’t need a sound bar.

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Good product but over complicated

121 cm (48”) 16/11/2024 by PDoddy (United Kingdom)

The TV provides a good picture and sound, but is too complicated and yet still doesn’t quite do what it needs to do. Why 2 remotes?? Why does it allow set up with a TV box which will switch the box on via the remote, but then won’t switch it off? In slightly less time than it took my plumber to drain a tank, replace a pump and recharge the system I managed to set it up, but am still not sure I have done it right, hence too complicated or perhaps not straight forward enough. And no I don’t want to register with google! Also the screw the brackets to the TV, very tricky. We cal land a man on the moon, but simple to apply screws, no!

Picture Quality

Excellent

Sound Quality

Excellent

Design

Good

Ease of Use

Fair

0

0

Response From Sony Support Team
19/11/2024

Hey,
Thank you for your feedback.

We're sorry to hear about the issues that you're facing with your XR-48A90K.

You can check out the differences between the two included remote controls here: https://cutt.ly/ZeKuC5hq
For the Bravia sync feature, make sure that you're following the steps here: https://cutt.ly/yeKuVgjf
Try to disconnect all external devices connected to the TV, including the Arial/Satellite.
Unplug it from the mains and plug it back in after 2 minutes.
Make sure the software is up-to-date: https://cutt.ly/keKuBPJP

We are always delighted to hear from our customers, and we are always working to develop our products to suit your needs. We have flagged your feedback, as the voice of the customer, to the concerned team for future consideration.

If you require any assistance, you can contact us using this link with more details about mounting the TV: https://cutt.ly/heoRCkdW

Maryam @Sony Support UK

0

Excellent TV

107 cm (42") 15/11/2024 by 1cookie (United Kingdom)

Have had this tv for 2 weeks and are impressed with the picture quality and sound

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great Machine !!!

107 cm (42") 14/11/2024 by MAD0013 (United Kingdom)

I recommend without reservation. What a television. The picture is superb and as for the audio aspects the use of the screen as the speaker is brilliant. I cannot fault the unit in anyway.

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Oled

121 cm (48”) 13/11/2024 by Meto3 (United Kingdom)

Bought 3weeks ago Amazing it's a Sony what more can I say 4th Sony TV bought all brilliant This one beats all

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Sound issues

107 cm (42") 13/11/2024 by Herschel H (United Kingdom)

I love this TV except that I have problems getting clear sound. My installer says I should turn the sound down to zero and just rely on the sound bar but it doesn’t make for a good smooth sound. It’s a bit raspy.

Picture Quality

Excellent

Sound Quality

Poor

Design

Average

Ease of Use

Fair

0

0

Response From Sony Support Team
16/11/2024

Hey,
Thank you for your feedback.

We're sorry to hear about the sound issue, that you're facing with your XR-42A90K.

For adjusting the sound quality on your TV: https://cutt.ly/peJGqkux
Make sure the software is updated: https://cutt.ly/qeJGqNAa

To output sound from the soundbar and TV speakers at the same time, check this one: https://cutt.ly/geJGel03

If you require any assistance, you can contact us using this link: https://cutt.ly/heoRCkdW

Maryam @Sony Support UK

0

Really good smart TV

121 cm (48”) 12/11/2024 by Tom141 (United Kingdom)

Really happy with the TV and also the Google TV apps

Picture Quality

Good

Sound Quality

Excellent

Design

Excellent

Ease of Use

Good

0

0

0

Great picture and sound

121 cm (48”) 12/11/2024  (United Kingdom)

Crystal clear picture and excellent sound has made viewing so much better.

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

We really just wanted a stupid tv set

121 cm (48”) 11/11/2024 by tickok (USA) Verified Purchaser Verified

Learning curve is very steep, but I am here today to get a manual

0

0

Response From Sony North America Customer Support
12/11/2024

Hi tickok,

Thanks for sharing your review and experience with the A90K. Sony's commitment to customer satisfaction is our top priority. Help guides and manuals are available on our support website. You may find this link helpful:

https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-48a90k

In case you need further assistance, please email the below information to socialsupport@am.sony.com.

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

Sincerely,
-Ralph

0

Superb picture quality

121 cm (48”) 11/11/2024 by JohnIL (United Kingdom)

I had been looking at this tv for sometime in my local Sony shop, and was blown away by the quality of the picture, and the sound. I finally made the decision to buy a few weeks ago. Although this is quite a considerable outlay for a tv, I have not regretted buying it.

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Excellent product

121 cm (48”) 11/11/2024 by Anthony L N (United Kingdom)

Excellent product in every way. Even setting it up was relatively straightforward

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Good

0

0

0

Quality, versatile stand.

107 cm (42") 11/11/2024 by PH Morbidelli (United Kingdom)

This purchase was to replace a Bravia that died after 14 years. Because of this we considered buying the top of the range for size. It’s only a 42” but seems bigger with the slim steel bezel. My wife immediately was impressed by the picture and sound quality and considered it a worthy replacement. (Praise indeed). Everything about it exudes quality, including the metal remote and stand for the tv which allows placement of a soundbar. It achieves this by having two positions, flush and high. We’ve been putting it to test watching streamed 4k films and the picture and sound are amazing. We already had a soundbar that seems a bit redundant but really adds to the experience. (Unfortunately the screen which acts as a speaker can’t be incorporated with a third party bar.) maybe this will be amended with a firmware upgrade in the future, Sony?

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

bad keyboard to link to internet.

107 cm (42") 10/11/2024 by annoyed09 (United Kingdom)

Bought yesterday so early days but looks good. However, really bad keyboard to link to internet. It would not give upper case English U. It kept defaulting to other language U. Had to keep trying different key strokes, over and over, to get an upper case U. Really annoying.

Picture Quality

Excellent

Sound Quality

Excellent

Design

Poor

Ease of Use

Poor

0

0

Response From Sony support team
14/11/2024

Hi,
Thank you for your feedback.

We're sorry to hear that you're facing difficulties with the keyboard on your XR-42A90K.
We'd like to bring to your attention that to type uppercase letters using the keyboard on the TV, you'll need to press on the arrow pointing up in the bottom left corner of the keyboard before typing the letter each time.

Furthermore, we highly appreciate your valued feedback, we are always delighted to hear from our customers, and are always working to develop our products to what suits your needs. We've passed your feedback to the concerned team for future consideration.

If you require any assistance, you can contact us using this link: https://cutt.ly/heoRCkdW

Nihad @Sony Support UK

0

Sony TV Bravia

107 cm (42") 10/11/2024 by Celia072257 (USA) Verified Purchaser Verified

I am satisfied and happy with all my Sony products.

Picture Quality

Excellent

Sound Quality

Excellent

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

Response From Sony.com
11/11/2024

Hi Celia072257,

Thank you for the five-star rating! We are delighted to hear that you are pleased with your Sony products. We sincerely hope you continue to enjoy many more years of exceptional viewing experiences with your Sony BRAVIA XR A90K TV.

Thank you for choosing Sony!

-Maria

0

Great picture. All round brilliant TV

121 cm (48”) 10/11/2024 by Holibobs (United Kingdom)

We’ve been looking for a TV for months, so happy we decided on this one. Always had Sony as they are so good and this one hasn’t disappointed

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

I bought this Sony several months ago

121 cm (48”) 08/11/2024 by max3228 (United Kingdom)

I bought this Sony several months ago and it’s just wonderful to watch the detail at 4k resolution is stunning and it is one amazing TV

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Sony-A90K | BRAVIA XR | MASTER Series | OLED | 4K

107 cm (42") 07/11/2024 by Dealflyer (United Kingdom)

After a lot of reading reviews, we decided on the Sony TV Bravia, after 20 years of a Panasonic TV we thought is was about time to upgrade. So far we are really disappointed with the quality,

Picture Quality

Average

Sound Quality

Average

Design

Good

Ease of Use

Average

0

0

Response From Sony Support Team
13/11/2024

Hey,
Thank you for your feedback.

We're sorry to hear about the issue that you're facing with your XR-42A90K.

You can adjust the sound quality on a Google TV™: https://cutt.ly/ceJiRkBl
Follow our guide to the perfect TV picture settings: https://cutt.ly/1eJiRW0q
Check how to test the picture and sound quality of the TV: https://cutt.ly/deJiROuQ

If you require any assistance, you can contact us using this link with more details about the issue: https://cutt.ly/heoRCkdW

Maryam @Sony Support UK

0

Lovely tv

121 cm (48”) 06/11/2024 by MJones (United Kingdom)

Only been using it for a week but great picture, sound and colour amazing with lots of features. Salesman in John Lewis was so knowledgeable and helpful. A happy customer.

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Sony 48" oled tv.

121 cm (48”) 05/11/2024 by Col65 (United Kingdom)

As you would expect from Sony.Excellent picture.Blacks are black,lovely shining brightness,good deep colours.Motion handled brilliantly and excellent at upscaling 1080p blu rays to 4k.Not bad sound either,although I used a system. Highly recommended. Oh and even two remotes,ones a smaller one that illuminates when you pick it up.What more can you ask for.

Picture Quality

Excellent

Sound Quality

Good

Design

Excellent

Ease of Use

Excellent

0

0

0

Stunning picture

121 cm (48”) 05/11/2024 by djp123 (United Kingdom)

Four months into ownership and still thrilled with this TV (48inch). It's coupled with SKY Q, and a 7.1 surround sound system. I've not yet used the TV on its own, only through SKY, so unable to give any information on the TV as a stand-alone unit. Picture quality is excellent, even better than my previous BRAVIA TV which had full calibration to the system. We view the TV from a distance of 5metres and the detail is stunning.

Picture Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Different League to other TVs

107 cm (42") 05/11/2024 by davo55 (United Kingdom)

Not had it long but loving it so far nothing else to add

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Good

0

0

0

Great picture

107 cm (42") 04/11/2024 by Merlin_1 (United Kingdom)

Really happy with the quality of image displayed on the screen

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Very good picture and sound quality.

121 cm (48”) 03/11/2024 by Anon 2nd (United Kingdom)

Very please with the clarity of both vision and sound.

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Good

0

0

0

Great Picture

107 cm (42") 02/11/2024 by Road Rocket (USA) Verified Purchaser Verified

Quality product…you can tell by the weight of the TV…not an ultralight like other brands.

Picture Quality

Excellent

Sound Quality

Excellent

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Good

0

0

Response From Sony.com
03/11/2024

Hi Road Rocket,

Thank you for the 5-star review!

We're glad to hear that you're impressed with the build quality of your new Sony BRAVIA XR A90K TV, and that you are satisfied with the great picture quality.

Thank you for choosing Sony, and enjoy the exceptional viewing experience!

-Maria

0

Very nice but will not allow live tv streaming

121 cm (48”) 01/11/2024 by Bad bad tv (United Kingdom)

The tv picture and sound are great but I only stream and this tv is awful trying to watch live tv, it is over controlling and annoying. I now need a fire stick to do what a LG or Samsung lets me do with out a problem

Picture Quality

Excellent

Sound Quality

Excellent

Design

Good

Ease of Use

Poor

0

0

Response From Sony Support Team
03/11/2024

Hey,
Thank you for your feedback.

We're sorry to hear about the issue, that you're facing with your XR-48A90K.

We’d like to confirm that in order to get the on-demand applications (Catch-up TV) such as BBC iPlayer, ITV, etc. you need an Ariel cable to be connected to your TV along with a broadband internet connection at the same time, and then you’ll need to perform channel tuning using the steps here: https://cutt.ly/oeGf2eNz

If you require still any assistance, you can contact us using this link: https://cutt.ly/heoRCkdW

Maryam @Sony Support UK

0

Really really gooddddd

121 cm (48”) 31/10/2024 by Lrb13 (United Kingdom)

Amazing tv really good black and grate colours a tiny bit on the dim side but that easily fix but place ment and is grate for all moves and tv show and outstanding for gaming on my ps5 been paying game that I haven’t touch for year just because this is they way to experience them love this sony you have out done your self it amazing

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Love it

121 cm (48”) 29/10/2024 by Jorkim (United Kingdom)

Had my new TV a couple of weeks now. Its got a amazing picture, sound quality is great too. Lots of easy apps to use even for a tech dinosaur like me. And love the feature on the remote where the buttons light up. Love my new TV.

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

OLED TV SONY

107 cm (42") 29/10/2024 by pottycottage (United Kingdom)

Bought this TV a Month ago. Fantastic picture and definition, feel as though I am at the cinema. Such a treat

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

To clever for its own good

121 cm (48”) 29/10/2024 by Pennine65wanderer (United Kingdom)

The picture quality and sound are excellent however you need a degree to be able to get the benefit from it.

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Fair

0

0

Response From Sony support team
31/10/2024

Hi

Thank you for your review. 

We're glad to hear that you're enjoying the picture and the sound of your XR-48A90K. We hope you continue to enjoy it for years to come! 

Also, you can always use our online help guide as it's really comprehensive and thorough, and you can use the search bar in it to learn more about the XR-48A90K settings, and features: https://cutt.ly/GeFXQkmY

If you require any assistance in the future, you can contact us using this link: https://cutt.ly/leABWCVc

Ahmed @Sony Support UK

0

Excellent picture but sound flawed

107 cm (42") 28/10/2024 by Snoosh (United Kingdom)

Purchased around 3 months ago and very disappointed with sound quality given the cost. Volume levels require constant adjusting when moving between sources and often revert to sub titles. Purchase only prompted by occasional rattle from Panasonic TV speaker something which this set is also guilty of.

Picture Quality

Excellent

Sound Quality

Fair

Design

Excellent

Ease of Use

Excellent

0

0

Response From Sony support team
31/10/2024

Hi,
Thank you for your feedback.

We're sorry to hear that you're facing issues with the sound quality on your XR-42A90K.

Could you try the below steps and test again:
- Disconnecting all externals devices from the TV (e.g. sky box, Ariel cable, HDMI cables or USB, etc.)
- Unplug the TV from the mains and leave it for 1 minute and then plug it back.
- Make sure that the software of the TV is updated: https://cutt.ly/geFVtnxP
- Reset the sound settings: https://cutt.ly/NeFVyljp
- If the issue persists, factory reset the TV: https://cutt.ly/TeFVyTKu
You can use the following link to help you with the TV setup: https://cutt.ly/feFViv5C

If you require any further assistance, please contact us using the details here: https://cutt.ly/heoRCkdW we'll be happy to help.

Nihad @Sony Support UK

0

Sony XR-48A90

121 cm (48”) 27/10/2024 by Kundan (United Kingdom)

Excellent picture, sound, simple and easy to connect to external sources using Bluetooth, AirPlay and WiFi. Menus easy to use, great for gaming and as computer monitor.

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Very good tv

121 cm (48”) 26/10/2024 by Soaringbird (United Kingdom)

We bought this 2 weeks ago and are very impressed with the picture and also the sound

Picture Quality

Excellent

Sound Quality

Good

Design

Excellent

Ease of Use

Excellent

0

0

0

Just right

121 cm (48”) 26/10/2024 by Tandarra (United Kingdom)

Just over a week and still discovering new things it takes time to get perfection and happy to spend the time to get perfect for me

Picture Quality

Good

Sound Quality

Excellent

Design

Excellent

Ease of Use

Good

0

0

0

Beautiful picture

121 cm (48”) 24/10/2024 by Celeste1051 (United Kingdom)

The colour and clarity of the picture make viewing a real pleasure as the definition really enhances things especially nature programs. The sound quality is excellent.

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Remote

121 cm (48”) 23/10/2024 by Peak Side (United Kingdom)

Very good television but I have had to change the batteries in the remote twice within a week. They have gone flat which in turn turns the television off!

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Under Impressed

121 cm (48”) 22/10/2024 by Sid 1 (United Kingdom)

Had this for 2 weeks, not that impressed at all, may improve over time.

Picture Quality

Excellent

Sound Quality

Excellent

Design

Average

Ease of Use

Fair

0

0

Response From Sony support team
24/10/2024

Hi,

Thank you for your feedback.

We're sorry to hear that you're not satisfied with your XR-48A90K.

We highly appreciate your valued feedback; we are always delighted to hear from our customers and are always working to develop our TVs to what suits your needs.

If you require any assistance with your TV, you can reach us here: https://cutt.ly/leABWCVc

Ahmed @Sony Support UK

0

Sony A90K

121 cm (48”) 22/10/2024 by Lebasdeslandes (United Kingdom)

Excellent. Supplied batteries for remote went flat within 2 days! Hope it was just batteries and nothing else!

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Excellent picture quality, slim style.

121 cm (48”) 21/10/2024 by Harper495 (United Kingdom)

We have always had Sony TV's but this is even better were style, picture quality, and even down to the built in back. I would recommend this TV.

Picture Quality

Excellent

Sound Quality

Good

Design

Excellent

Ease of Use

Excellent

0

0

0

An excellent buy

121 cm (48”) 20/10/2024 by CMcPN (United Kingdom)

Very stylish looking TV which sits on an equally stylish and stable stand. Picture and sound quality is excellent. It was easy to set up with no difficulty in getting the BBC i-player into action. Good panels at the rear which house cables to other devices.

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Getting used to our new Sony tv

107 cm (42") 20/10/2024 by chris9007 (United Kingdom)

We bought this on recommendation of the sales adviser. It's taking me a time to get to know everything the tv has to offer. The picture on a 43in screen is excellent as is the sound quality.

Picture Quality

Excellent

Sound Quality

Excellent

Design

Good

Ease of Use

Average

0

0

Response From Sony support team
22/10/2024

Hi Chris,
Thank you for your feedback.

We're glad to hear that you're enjoying the picture and sound quality of your XR-42A90K, and happy with the quality we always aim to deliver! We hope you continue to enjoy it for years to come.

It's worth mentioning that you can always use our online help guide as it's really comprehensive and thorough, and you can use the search bar in it to learn more about the TV settings, and features: https://cutt.ly/aeDdmR3i
And you can also reach the same user guide by pressing in help button on the remote control of the TV.

If you require any assistance, you can contact us using this link: https://cutt.ly/heoRCkdW

Nihad @Sony Support UK

0

Fantastic Picture and Sound

107 cm (42") 20/10/2024 by Marty14 (United Kingdom)

I bought this TV 3 weeks ago and I am delighted with the picture and sound quality. One of the primary reasons for selecting this model is that I wanted a "Google" smart TV and those features do not dissapoint.

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

So simple to set up

121 cm (48”) 20/10/2024 by Turkish1975 (United Kingdom)

So from box to wall this TV was so simple to set up . The auto functions set picture quality and sound depth. You know the best thing? It synchs with Virgin Media now we are usual one button to switch both TV and 360 on and have all the features on one control.

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

very complicated by comparison with our tv and Sky

121 cm (48”) 20/10/2024 by Audrey and norm (United Kingdom)

With no instruction manual this TV has proved a great challenge to us 80 year users. The sound bar purchased with this model has proved to be excellent. The redeeming feature is the quality of the picture

Picture Quality

Excellent

Sound Quality

Good

Design

Good

Ease of Use

Fair

0

1

Response From Sony support team
22/10/2024

Hi Audrey,
Thank you for your feedback.

We're sorry to hear that you're facing difficulties with your XR-48A90K.

It's worth to mention that Sony is complying with new EU regulations along with our Road to Zero approach to cut down on paper waste, therefore, you could not find the full manual in the TV box, you can find more info about our Road to Zero approach from here: https://cutt.ly/YeDd5QVi

Furthermore, you can always use our online help guide as it's really comprehensive and thorough, and you can use the search bar in it to learn more about the TV settings, and features: https://cutt.ly/beDdC5oX
And you can also reach the same user guide by pressing in help button on the remote control of the TV.

Rest assured, we've raised your feedback to the relevant channels for future consideration.

If you require any assistance, you can contact us using this link: https://cutt.ly/heoRCkdW

Nihad @Sony Support UK

0

Awesome Television.

121 cm (48”) 19/10/2024 by FancyCat (USA) Verified Purchaser Verified

I bought the stove a few weeks back. To replace an old Sony 40 inch 3-D television that I’ve had for 13 years that I simply loved and it’s still working fine. I’ve been very pleased with it in the picture on. It is really good in the sound quality much better than my old 40 inch..

Picture Quality

Excellent

Sound Quality

Excellent

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Good

0

0

Response From Sony.com
20/10/2024

Hi FancyCat,

Thank you for sharing your wonderful experience, and congratulations on your new Sony BRAVIA XR A90K!

We're thrilled to hear that you're enjoying its exceptional picture and sound quality. It's always exciting to hear from loyal Sony users, especially when upgrading from a TV that served you well for 13 years!

We're honored that you've chosen Sony again, and we look forward to bringing you many more years of incredible entertainment.

Thank you trusting Sony! -Maria

0

Superb TV

121 cm (48”) 19/10/2024 by ChrisWH (United Kingdom)

A replacement for an old Samsung. It's a quantum leap forward.

Picture Quality

Excellent

Sound Quality

Excellent

Design

Good

Ease of Use

Excellent

0

0

Response From Sony support team
21/10/2024

Hi Chris,
Thank you for your feedback.

We're delighted to hear that you're enjoying your XR-48A90K, and happy with the quality we always aim to deliver! We also hope you continue to enjoy it for years to come!

If you require any future assistance, can contact us using this link: https://cutt.ly/heoRCkdW

Nihad @Sony Support UK

0

Excellent sound

107 cm (42") 19/10/2024 by Woodi (United Kingdom)

I’m very Pleased with my purchase excellent pictures and sound

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Good

0

0

0

WOW. What a TV

107 cm (42") 17/10/2024 by keefthy (United Kingdom)

I have had this tv now nearly a month and can sum it up in one word....WOW. Having tried other makes this tv is nearly perfect. My only gripe is the second remote( one with numbers etc) this doesn't feel premium and is to small.An expensive tv but well worth the money as no need for a soundbar also,

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Good

0

0

0

Excellent TV

107 cm (42") 17/10/2024  (United Kingdom)

Enjoying new TV - on the expensive side; well worth it so far

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great Features

121 cm (48”) 17/10/2024  (United Kingdom)

I bought it 2 months ago grat features and like it a lot

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Not user friendly especially for older persons, et

121 cm (48”) 16/10/2024 by Bruvver (United Kingdom)

Not very user friendly using help etc. Having to write instructions then transpose the to tv or remote

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Poor

0

0

Response From Sony support team
18/10/2024

Hi,
Thank you for your feedback.

We're sorry to hear that you're facing difficulties with your XR-48A90K.

It's worth to mention that you can use our online help guide as it's really comprehensive and thorough, and you can use the search bar in it to learn more about the TV settings, and features: https://cutt.ly/YeSD7EIr
And you can also reach the same user guide by pressing in help button on the remote control of the TV.

Furthermore, we highly appreciate your valued feedback, we are always delighted to hear from our customers and are always working to develop our products to what suits your needs. We have raised your feedback as voice of customer, to the concerned team for future consideration.

If you require any assistance, you can contact us using this link: https://cutt.ly/heoRCkdW

Nihad @Sony Support UK

0

Incredible viewing experience

121 cm (48”) 16/10/2024  (United Kingdom)

This has to be the best television I have ever purchased & SONY are pioneers in TV technology, it comes with lots of apps and features and has amazing OLED technology and the sound which comes from the screen is absolutely awesome, I am extremely happy with my purchase as I knew I would be and would definitely purchase SONY again for my next TV.

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great TV upgrade

107 cm (42") 15/10/2024 by Simon 69 (United Kingdom)

Wanted something a little bit bigger and this ticked all the boxes.

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Happy Customer

107 cm (42") 15/10/2024 by Glyn55 (United Kingdom)

Purchased this to replace a smaller TV and Freesat box that will no longer work with IPlayer after the end of the month. Well engineered and good quality picture, used in combination with a sound bar - very impressed.

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Good

0

0

0

Excellent picture

121 cm (48”) 14/10/2024 by Bmth 1 (United Kingdom)

We can’t fault the picture. The sound quality is disappointing. The sound on Digital terrestrial tv is very poor. Very tinny. One the apps Netflix etc it’s better.

Picture Quality

Excellent

Sound Quality

Fair

Design

Excellent

Ease of Use

Good

0

0

Response From Sony support team
16/10/2024

Hey,
Thank you for your feedback.

We're glad to hear that you're enjoying the picture on your XR-48A90K, and sorry to hear that you're not satisfied with the sound on Digital terrestrial channels.

Try the below steps and test again:

. Disconnecting all externals devices from the TV (e.g. sky box, HDMI cables or USB, etc.)
. Unplug the TV from the mains and leave it for 1 minute and then plug it back.
. Adjust the sound quality from the settings: https://cutt.ly/heSg37tR

If any further assistance is needed, you can contact us using this link: https://cutt.ly/heoRCkdW

Nihad @Sony Support UK

0

Sony OLED TV 48"

121 cm (48”) 14/10/2024 by Keith 48 (United Kingdom)

So far absolutely delighted, so pleased with it, would recommend to anyone

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great picture

121 cm (48”) 14/10/2024 by LarssonCross (United Kingdom)

Great product picture excellent and easy to set up

Picture Quality

Excellent

Sound Quality

Good

Design

Excellent

Ease of Use

Excellent

0

0

0

Great display & sound, slow on channel change

107 cm (42") 11/10/2024 by MartinC2024 (United Kingdom)

The TV is about 3 weeks old with new and while most functions are excellent, it is very slow to change channel - perhaps 3 seconds

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Good

1

0

Response From Sony Support Team
13/10/2024

Hey,
Thank you for your feedback.

We're glad to hear that you're enjoying your XR-42A90K and hope you continue to enjoy it for years to come.
Yet we're sorry to know that switching between TV channels is slow. You can follow this article for that issue: https://cutt.ly/keADxxyI

If you require any assistance, you can contact us using this link: https://cutt.ly/heoRCkdW

Maryam @Sony Support UK

0

PERFECT PICTURE

107 cm (42") 08/10/2024 by dogfred (United Kingdom)

much better viewing experience sound clear excellent design

Picture Quality

Excellent

Sound Quality

Good

Design

Excellent

Ease of Use

Good

0

0

Response From Sony support team
10/10/2024

Hey,

Thank you for your review.

We're glad to hear that you're enjoying your XR-42A90K and are happy with the picture and sound quality we always aim to deliver!

We're also glad to keep you as one of our loyal family members, and we hope you continue to enjoy it for years to come!

If you require any assistance, you can contact us using this link: https://cutt.ly/IeP4ksCl

Ahmed @Sony Support UK

0

Great TV

107 cm (42") 08/10/2024 by MartyWest (United Kingdom)

Great TV. Amazing sound. Quick and easy to set up. I like the fact that you do not need a sound bar and other add on's with this product. Personally I wound have appreciated a detailed guide book to make sure I am getting the most from product . Fortunately I bought the product from John Lewis and they have been able to show me all the functions available .

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Perfect fit

121 cm (48”) 05/10/2024 by CPPTM (USA) Verified Purchaser Verified

The great picture and features of this TV are bonuses to the fact that this was the biggest screen (48”) that fit into our entertainment center (Due to its “thin” frame and short table top stand option.

Picture Quality

Excellent

Sound Quality

Excellent

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

Response From Social Media
06/10/2024

Hi CPPTM,

Congratulations on your new Sony BRAVIA TV! We’re thrilled to hear that you're enjoying the stunning picture quality and features. It’s wonderful to know that the TV fits perfectly with your home’s entertainment and meets your expectations.

Thank you for your kind review and for choosing Sony. Enjoy your viewing experience!

-Maria

0

Excellent t v

121 cm (48”) 04/10/2024 by David and more (United Kingdom)

I bought this TV 1 week ago , the OLED and HDR is second to none , Very pleased overall

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Probably too many features

121 cm (48”) 01/10/2024 by Trying (United Kingdom)

I saw it working in the shop picture. Quality was good colours were good.

Picture Quality

Good

Sound Quality

Good

Design

Average

Ease of Use

Fair

0

0

Response From Sony support team
03/10/2024

Hey,
Thank you for your feedback.

Sorry to hear that you have an issue with the picture quality for the TV.

You can use this link to guide you on how to adjust the picture quality of your TV: https://cutt.ly/ZeOEg029

If you require any assistance, you can contact us using this link: https://cutt.ly/neOW3r8C

Ahmed @Sony Support UK

0

Sony OLED TV

121 cm (48”) 29/09/2024 by Alleychap (United Kingdom)

Just purchased and found it takes a lot to set it up to use all the features but once you get there the sound and picture are marvellous.

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Good

0

0

0

Great functionality

107 cm (42") 27/09/2024 by PW123 (United Kingdom)

Really pleased with our new TV. Bought to replace our older Sony which is now in the kitchen. Easy to use, as I would expect from Sony, all functions work instantly.

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Quality.

121 cm (48”) 27/09/2024 by lyonleg48 (United Kingdom)

It sits comfortable in the room and doesn’t dominate. Outstanding performance without the complexity. A great choice for us.

Picture Quality

Excellent

Sound Quality

Good

Design

Excellent

Ease of Use

Excellent

0

0

0

Sony TV

107 cm (42") 25/09/2024 by Jlaw (United Kingdom)

Very happy, great picture quality, easy to set up and value for money

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great so far

121 cm (48”) 25/09/2024 by Frude (United Kingdom)

I've had the TV a little over a week and so far it's great. I'm not a fan of the Bravia channel/experience button, a YouTube button would make more sense, bearing in mind it has Netflix, Amazon Prime, and Disney as well. The clarity is great, the colours and blacks all looks fantastic without that washing out you get on some panels. The sound test gave me a jump but that's no big deal. I wanted the larger model that just won a ton of awards, but I couldn't afford it in my budget. Assembling the foot was simple and easy, I've bought a wall mount for it, but I'm trying to decide where best suits. Overall I'm really happy with the TV so far. My intention is to run an HDMI cable from my PC to it, and play some video games from it using the 2070 Super I've got. So here's hoping!

Picture Quality

Excellent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Better picture than I expected.

107 cm (42") 24/09/2024 by MDal (USA) Verified Purchaser Verified

I’ve only had this for a month but from watching cheers reruns through my Apple TV on the Sony XR a 90 the picture is amazing. I was so impressed that when I turned on my 4K Apple TV, the TV actually checked my HDMI cables with Apple TV and said I was able to receive Dolby Vision as well More than what I thought I would get. I thought I’d only get Atmos and 4K now I’m even getting Dolby Vision through my Pioneer elite receivers as well. Definitely recommend this to anybody who doesn’t need just for gaming but is really interested in a quality studio picture.

Picture Quality

Excellent

Sound Quality

Good

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Good

0

0

Response From Sony North America Customer Support
25/09/2024

Hi MDal,

You made the right choice! We're thrilled that you are enjoying the picture quality of the A90K TV. Thank you for choosing Sony!

-Ralph