4.4 based on 585 customer reviews
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Please note: Product reviews may include product variations. Some product variations, services and/or features mentioned within Product Reviews may not be available in all countries.
Fantastic picture and sound
126 cm (50") 26/02/2023 by Jimbo1463 (United Kingdom)
Have had this tv for two weeks so feel able to give a balanced review of its features. Firstly it was very easy to set up with guided steps through the process it took about twenty minutes to be up and working. The sound quality is excellent and this is something you cannot test in a store location so I was very pleased with that, a friend turned up recently and asked if we had a sound bar as he thought the sound was so good. Picture quality is very good from whatever angle the screen is watched and HD is even better. Haven’t got Ultra HD so cannot comment on that. Overall I am extremely pleased with our purchase and would highly recommend the TV
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Don’t buy it.
215 cm (85'') 08/03/2024 by Sleekify (United Kingdom)
I bought this tv because i will be able to download apps from play store but unfortunately i can’t.I use to have disney + and then i was asked to update it which never worked.So my kids can’t even enjoy disney+ because it’s unavailable..I’m in the uk .
586 Customer Reviews
Great features
126 cm (50") 19/11/2024 by Chips1 (United Kingdom)
Happy to have purchased this product great picture quality
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Great picture at a great price
164 cm (65") 13/11/2024 by 3 Sony Ed (USA) Verified Purchaser Verified
Had this a couple of months already, and am ecstatic to say that the 120 Hz native resolution is awesome!
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Hi 3 Sony Ed,
Perfect! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!
-Ralph
Worst TV Ever!!
139 cm (55") 21/10/2024 by TootsieLou (USA) Verified Purchaser Verified
Was told Sony TV's had better, updated electronics than Samsung. Constantly have to do software updates, unplug, wait, plug-in again. Even then, get the spinning wheel. Very frustrating when it happens in the middle of a game or program. I will NEVER buy a Sony TV again. Samsung all the way!!
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Hi TootsieLou,
Thank you for reaching out and sharing your experience. We're truly sorry to hear about the issues you've encountered with your Sony X85K TV, especially while gaming or during any program. This is certainly not the experience we want for you. We'd love the opportunity to assist you further and resolve this. Could we contact you to gather more details? If so, please email us at socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Sony.com Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and thank you for your patience.
Sincerely,
Maria
TunerNOT GREAT
164 cm (65") 18/10/2024 by RDJONES (USA) Verified Purchaser Verified
I opted for this Sony over the competition and regret that decision. This set came "equipped" with an electronic glitch that required two trips back to the dealer before Sony finally replaced the Master Board. I will never be happy with this set. Just waiting for it to fail again.
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Hi RDJONES,
Thank you for sharing your experience with us. We deeply apologize for the inconvenience of your Sony X85K TV's electronic glitches. This is not the experience we expect you to have. We understand how frustrating this must be, and we want to make sure you’re taken care of.
Please note we have a customer hotline that is happy to assist you and help troubleshoot any concerns you have. If you need further assistance, may we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Sony.com Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and thank you for your patience.
Sincerely,
Maria
Great value for the money!
215 cm (85'') 10/10/2024 by Andrew and Maggie 21 (United Kingdom)
We're very satisfied with with quality and sound. Most of using for movies so definitely it does what we expected. Highly recommend.
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Optical cable soundbar
215 cm (85'') 28/09/2024 by Sylly (United Kingdom)
I bought this instead of Samsung because of the optical cable to connect to my soundbar, although it's connected to my soundbar, I can't control the volume with the TV remote 🤦🏾 Also the free movies offered by Sony are difficult to locate, it only offers paid for movies. Apart from these, the TV is beautiful ❤️
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Hello there,
Thank you for your review.
We're sorry to hear that you're facing difficulties with your KD-85X89K.
Regarding controlling the volume using the TV remote you need to connect the soundbar to the TV through HDMI connection, you can have more info through these links:
https://cutt.ly/KeIDdalD
https://cutt.ly/leIDdSqp
For the movies offered by Sony Picture Core you need to have a subscription to enjoy the premium movies, for more assistance you can reach them using this link: https://cutt.ly/beIDeggr
If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL
Ahmed @Sony Support UK
Perfect addition to the rest of my Sony gear!
189 cm (75”) 25/09/2024 by Echoleader (USA) Verified Purchaser Verified
I’ve always been a Sony guy, from all the PlayStation’s including the newest Ps5 to a Sony BluRay and of course a 7.2 channel surround sound system, the Tv is performing as expected. The apps are easy to use and the picture quality is great! Thanks Sony
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Hi Echoleader, Fabulous! We're thrilled to hear that the KD75X85K TV is the perfect addition to your Sony collection. Also, it's great to know that you're enjoying the seamless integration with your PlayStation 5, BluRay player, and 7.2 channel surround sound system. We're glad the apps are user-friendly and that the picture quality meets your expectations. Your loyalty to Sony means a lot to us. Enjoy your new TV and thank you very much for trusting Sony! - Romeo
Trashed after 2 years
215 cm (85'') 18/09/2024 by unhappyemoji4Sony (USA) Verified Purchaser Verified
I bought a Sony Bravia KD-85X85K in August of 2024. Overall I was pretty happy with it until Sept 2024 rolled in and I started losing audio on the internal TV speakers. I followed every troubleshooting step to resolve the issue, removed all external connections and reset it to factory default to no avail. I decided to run audio through eArc to my home theater system for a little over a week and surprisingly, the internal speaker miraculously started working. Today, the audio just faded and started to get staic sound. Restarted, cold boooted. to no avail. checked for system updates which it found. After completing the system update. The system still had no audio and it just started shutting down within minutes, the the LED blinks 3 times. Did my research and it appears it is indicative of a system board issue. Basically. it’s toast!! I saw quite a bit of community posts with the same experiences. Really disappointed for a Sony product that only lasts 2 years. I still have my Samsung and Sharp 1st generation LCD TVs in 1080P working with no issues.
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Hi unhappyemoji4Sony,
Thank you for choosing and purchasing our X85K 4K UHD Smart Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
For us to better assist you, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X85K. We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
YOU CAN NEVER GO WRONG WITH A SONY TV.
126 cm (50") 15/09/2024 by JP52 (United Kingdom)
EASY TO SET UP, PERFECT PICTURE AND SOUND. CONNECTS EASILY WITH BLUETOOTH AND WIFI.
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Greatest of Features
189 cm (75”) 08/09/2024 by Boot Brn (USA) Verified Purchaser Verified
I love it like a perfect girlfriend, lady friend, lover, and yes Wife I’m married to my Sony 4K, the bedroom is hers
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Hi Boot Brn, We're delighted to hear that you love the TV. Thank you for choosing Sony. Erin
Old school quality
139 cm (55") 06/09/2024 by Paigehunt (USA) Verified Purchaser Verified
This the good TV, according to Digital Trends. It offers impressive brightness levels, even in sunny rooms, thanks to its anti-glare screen. It also has excellent black levels and rich colors. It's a great choice for anyone looking for a high-quality TV that can be used in a variety of settings.
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Hi Paigehunt, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
The TV is everything you expect from a Sony
139 cm (55") 05/09/2024 by sjj0589 (USA) Verified Purchaser Verified
Everything works great, and it has an amazing picture. Sony has very good upscale technology and that is important because other then movies not much is broadcast in 4k, so upscale ability is something to keep in mind when buying a tv. It has a 120 hz native panel which you need in 2024. It has a 3.0 tuner built in so you are all set when Next Gen begins. Unfortunately the remote that comes with it is not good, the buttons feel fragile, it feels like it’s going to break, it is not what you expect to get when you purchase a Sony TV. I personally upgraded to the Sony TX621 Remote because it has a backlight, its faceplate is metal, it’s sturdy, the buttons feel strong, the whole remote is sturdy, & It is what you expect to get with a Sony TV purchase. I purchased 3 Bravias before and this is the only one with a bad remote. Sony used to go out of there way using high quality materials on there remotes, and hopefully they will get back to that. The TV is everything you expect from a Sony. I recommend purchasing this model.
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Hi sjj0589, Fantastic! Thank you for taking the time to write such an in-depth review of your experience with the KD-55X85K. We are extremely pleased to hear that you're well-pleased with its amazing picture quality, superb features, and exceptional performance. We greatly appreciate your feedback about the design of the supplied remote control, and we're sorry if it didn't live up to your expectations. Thank you so much for your recommendation and for choosing the best brand, Sony! - Romeo
Awesome tv
164 cm (65") 02/09/2024 by Toby36 (USA) Verified Purchaser Verified
I bought this tv for my ps5 and it has surpassed my expectations and is great for movies and sports
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Hi Toby36, Amazing! We are happy to hear this X85K suits your needs and exceeded your expectations! Glad to know that you are very satisfied with the features, and you are having an enjoyable watching and gaming experience with this TV. We always strive to deliver the best picture and sound quality with our TVs. Thank you so much for the 5-star rating and for choosing Sony! -Jess
this tv sucks
139 cm (55") 26/08/2024 by brett66 (USA) Verified Purchaser Verified
I bought this tv because the last sony tv i had i really liked. not the case with this one. it responds slow and freezes frequently. it will go to a " connecting to video" graphic which i dont know why. and sometimes it will go to a "connecting to tv" graphic. i really dislike this tv and wish i could return it.
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Hi brett66,
Thank you for the review and we're sorry to hear what happened with your TV. Power reset the TV, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. We also recommend updating the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
-David
Good TV.
189 cm (75”) 23/08/2024 by Johnny007 (USA) Verified Purchaser Verified
Very good TV the colors are good. The gaming‘s are good. Good TV and a half for the price not bad.
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Hi Johnny007, we're glad you are enjoying your new TV! Thanks for choosing Sony. ~Earl
Pinnacle of Home entertainment
108 cm (43”) 21/08/2024 by Dug01 (USA) Verified Purchaser Verified
I purchased almost a month ago, and have no regrets with my new TV purchase whatsoever, it is literally light years better than my previous "budget TV", better picture, better sound, better looking on my wall, and so much more incredibly faster response ! I can't believe I've been living like a caveman for so long.... Thanks Sony
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Hi Dug01,
Thanks for the 5-star rating! We're glad you like your new 43 inch X85K 4K LED TV. Enjoy and thanks for choosing Sony.
Regards
-Craig
Sony 65
164 cm (65") 19/08/2024 by Bronx Bomber 33 (USA) Verified Purchaser Verified
I will never buy Samsung or LG again. The Sony is so simple to use and the image is exceptional.
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Hi Bronx Bomber 33, You've made an excellent choice! We're glad you like the ease of use and exceptional image quality of your Sony X85K. Thanks for choosing Sony! -Sam
Terrible
139 cm (55") 23/07/2024 by Lexman17 (United Kingdom)
This tv has never worked properly and I’m in the middle of trying to get Sony to replace it!
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Hi Lexman17,
Thank you for your review.
We're sorry to hear that you're facing difficulties with your KD-55X89K, this is not the norm as we strive to deliver the best quality possible.
After reading your feedback about your TV not working properly, so please contact us with your case ID from your contact with our support line referring to this review so that we can look further in the matter.
You can contact us using this link: https://bit.ly/2NwYLXL
Omnia @Sony Support UK
Exceptional!
108 cm (43”) 19/07/2024 by Ez_Rose (USA) Verified Purchaser Verified
I recently purchased the Sony X85K, and it has exceeded my expectations in every way. This TV checks all the boxes for what I was looking for in a modern television. (After my old tv died on me) Firstly, the picture quality is exceptional. Watching my favorite TV shows and movies has been an enhanced experience thanks to the vivid colors and sharp details. As well as the upscaling on lower resolution content. The HDR capabilities bring out the best in every scene, making for a truly immersive viewing experience. For gaming, the Sony X85K does not disappoint. It fully utilizes the power of my PlayStation, delivering smooth and responsive gameplay. The low input lag and high refresh rate make a noticeable difference, and a more enjoyable gaming experience. Additionally, the TV integrates seamlessly with my smart home environment. Setting it up was a breeze, and connecting it to my smart home devices was straightforward. Connecting it to my smart home and controlling the TV was effortless. Overall, the Sony X85K TV has been a fantastic addition to my home. It enhances my entertainment experience across the board, from watching movies and TV shows to playing games and managing my smart home. Highly recommended!
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Hi Ez_Rose, Awesome! We are so glad to hear that you are enjoying your new TV! Thank you so much for your awesome review! Thank you for choosing Sony! -Carl
Fantastic upgrade!
139 cm (55") 13/07/2024 by Azrielstear (USA) Verified Purchaser Verified
I found an open box tv and it had been a Sony 4k TV that I have wanted for a long time. I love everything about this TV. Excellent picture, apps work great, set up was simple and interactive.
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Hi Azrielstear, Awesome! We are so glad to hear that you are happy with the picture quality of your newly purchased X85K TV! Thank you so much for your feedback and for choosing Sony! -Carl
The Best as Always!
108 cm (43”) 13/07/2024 by rcpinsd (USA) Verified Purchaser Verified
Sony tv's are the best. Picture quality is different level.
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Hi rcpinsd, We're glad that you're enjoying the picture quality of your new TV. We appreciate your feedback and thank you for choosing Sony. Erin
LIKE IT
108 cm (43”) 09/07/2024 by Cmmr (USA) Verified Purchaser Verified
I assembled this a couple days ago and love it. Would recommend to others.
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Hi Cmmr, We're delighted to hear that you love your TV. We appreciate your feedback and thank you for choosing Sony. Erin
Full screen not available
139 cm (55") 08/07/2024 by Butterfly kisses (USA) Verified Purchaser Verified
This tv does not provide full screen on internal apps Only by hooking up an external device on hdmi will this tv allow for full screen. Had I known this, I would have never bought one. This will be my first and last Sony. I am very unhappy with my purchase
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Hi Butterfly kisses,
Thank you for bringing this to our attention, and we're really sorry for the inconvenience. The wide mode function of this TV entirely depends if the source of your content allows you to do so. Sometimes, the content will lock the aspect ratio as their content is meant to be watched.
ref: https://www.sony.com/electronics/support/articles/00027127
We greatly appreciate your feedback with this function. If there's something we can do to help or you may need more information/technical assistance, you can always contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
Sony.com Username:
Model Number:
Issue:
Telephone Number:
We value you & your input, and thank you for your purchase.
Sincerely,
Romeo
Sony Social Support
Great Picture
108 cm (43”) 05/07/2024 (USA) Verified Purchaser Verified
It's a perfect TV for a small bedroom. Lalalalalalalalalalal
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Hi Herman Hermit, That's great! Good to hear it fits perfectly in your small bedroom. Thank you so much for choosing the Sony X85K and for taking the time to share your positive feedback. -Sam
Outstanding so far !
164 cm (65") 03/07/2024 by Zenfinitydesigns (USA) Verified Purchaser Verified
Purchased this almost 18 months ago, so many features I am still discovering ! Picture is fantastic, Sound is the only weak point, but after playing with settings, it's more than acceptable. Great value too !
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Hi Zenfinitydesigns,
You made the right choice! We're thrilled that you like the picture quality and amazing features of the TV. Your feedback about its sound quality is greatly appreciated. We're glad that you were able to fine-tune the sound quality to your standards. Thank you for choosing Sony!
-Ralph
SONY TV
108 cm (43”) 03/07/2024 by Sshot (USA) Verified Purchaser Verified
Bought this to replace a Samsung and glad I switched.
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Hi Sshot, We're thrilled to hear that you're enjoying your new TV. Thank you for choosing Sony. Erin
Sony Bravia
108 cm (43”) 26/06/2024 by HandsomeJason (USA) Verified Purchaser Verified
I bought this to replace a 65” Bravia after I decided to build my daughter a bedroom out of most of the living room. It fills the smaller space nicely and has a picture just as good as the larger tv. Sony makes a great product
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Hi HandsomeJason,
Thank you so much for appreciating and supporting all the work that goes into our products! Nice to know how your new X85K TV perfectly fits your daughter's room. We're very grateful that you like the incredible picture, sound, features, and overall performance of the TV. Thanks for trusting Sony! - Kris
Great picture
189 cm (75”) 21/06/2024 by Justal (USA) Verified Purchaser Verified
I purchased this TV a month ago when my other quit working, it wasn't a Sony but I have 2 49 inch 3D TV's that are and have lasted me 10 years, Sony makes a great product and will last you for years trouble free, this recent Sony 75 inch has a great picture without running the vivid setting, it pairs up great with my home entertainment system and PS 5, also my DVD player, it's a great investment for you and your family
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Hi Justal,
Thank you for the purchase! We're happy to hear that you like the picture quality of the TV. We appreciate the 5-star rating and thank you for supporting Sony!
-David
Picture yes, sound no
108 cm (43”) 18/06/2024 by Sound system fan (USA) Verified Purchaser Verified
The TV has a good picture when viewed from the front. Any angle viewing is distorted. The TV takes a minute or more for the sound to settle down when turned on. I use mine with a 5.1 system which is much better sound that the included speakers. The software is weird. I am still figuring out how to quickly change channels without scrolling through the entire list. Other software features just strike me as peculiar even when I figure out how to use them.
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Hi Sound system fan,
Thank you for your time writing this review. While we are glad you like the picture quality of your X85K TV, we're sorry to hear if we were not able to meet your full expectations with the sound quality, viewing angle, and some issues that you are experiencing with the unit. Allow us to help turn this to a better.
We are sorry but wide viewing angle is a feature not available on the X85K TV. The best viewing distance also depends on the size and the display resolution of the TV. The recommended distance for comfortable viewing depends on the video or program you are watching, the viewing environment, and the physical conditions of the person watching it. Please refer to this link about the recommended viewing distance for watching TV: https://www.sony.com/electronics/support/articles/00008601
You can configure various settings related to the TV’s sound such as sound quality and sound mode. You may refer to this link on how to adjust sound quality to your preference:
https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_02.html
There are few ways to quickly change channels without scrolling through the entire list:
Using the channel buttons
Entering the channel number. You can press the 123 (Control menu) on the supplied remote to display the control menu which includes number keys.
Add the channel you are watching to favorites for quick access
Using voice control.
For more details: https://helpguide.sony.net/tv/jusltn1/v1/en-003/02.html
To make sure you get the most out of your Google TV, you should always keep the TV up to date with the latest firmware and software updates. Updates for your TV can include enhancements, new features, and applications, as well as bug fixes and feature improvements.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Sony.com Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
Great picture
164 cm (65") 18/06/2024 by Galactica59 (USA) Verified Purchaser Verified
This is my 2nd Sony tv purchase and it is better than the first except for gge remote control. The picture is clear and brilliant and brings out whatever you ate watching on the screen. The only issue is the plain remote which has no option to control a program playback.
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Hi Galactica59, We're glad that you are enjoying your 2nd TV. We'll pass along your feedback about the remote control. Sony takes into consideration all feedback to improve the performance and quality of our products. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thank you for choosing Sony. ~Erin
Faulty after 18 months
108 cm (43”) 26/05/2024 by Duffone (United Kingdom)
Bought this 18 months ago and it has been up on the wall since day one. Now getting vertical and horizontal lines across the whole screen. I did not notice about the 5 year warranty if I registered it within the specified time limit. if you are going to offer a 5 year warranty for registration why not just offer a 5 year warranty unconditionally. very dissatisfied with this TV. I expected it to last a reasonable amount of time considering the purchase price.
Poor
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Hi Duffone,
Thank you for your review.
We're sorry to hear that you're facing lines issue with the screen of your KD-43X89K.
Could you try the steps here as an attempt to resolve the issue: https://cutt.ly/TeyLNeWn
If the issue remains, we would like to be able to offer some assistance and get more information about the 5 years warranty of your TV, you can contact us using this link: https://bit.ly/2NwYLXL
Omnia @Sony Support UK
Great quality and features
108 cm (43”) 25/05/2024 by Micnar (USA) Verified Purchaser Verified
I wanted to buy a TV which wasn't OLED but with OLED picture quality and I chose Sony X85K 42". After using it for only 15 minutes I am glad I chose this model. It has OLED color and contrast plus handles color gradiation better than most OLED models. I have OLED monitors and can honestly say this Sony is comparable with picture quality and contrast and better in brightness and is truly flicker free so its easy on the eyes. Great value for the money.
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Hi Micnar,
Thank you for the 5-star rating! We're happy to hear that you like the picture color quality and smart features and value of the TV. We appreciate the positive feedback and thank you for choosing Sony!
-David
It keeps getting internet off
108 cm (43”) 23/05/2024 by Melusine (USA) Verified Purchaser Verified
It keeps getting internet off. I always says Prime Video. It is only TV in the house that does this.
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Hi Melusine,
Thank you for your time writing this review. We're sorry to hear if you are experiencing network connectivity issues with your X85K TV. Lets work together troubleshoot and resolved the problem.
Streaming issues are often either a temporary condition with the streaming service or an issue with your network connection and internet. Please perform the troubleshooting steps below:
- Check if the issue occurs when viewing content from other online video services.
Note: If the issue only occurs when viewing content from one particular service, then that service may be experiencing an issue. In this case, try the service again at a later time. to help resolve the issue.
- Reset the router and/or cable modem and then try again.
- Check your internet connection speed to ensure it meets or exceeds the recommendations for SD, HD, and Ultra HD quality.
- Perform a power reset on the TV or restart your streaming device.
For additional reference:
https://www.sony.com/electronics/support/articles/00013427?utm_source=glean
https://www.sony.com/electronics/support/articles/00151038?utm_source=glean
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Sony.com Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
Enjoying
139 cm (55") 19/05/2024 by Trish01 (USA) Verified Purchaser Verified
When my other tv went out I decided on Sony as my next TV I’m glad I did
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Hi Trish01, That's fantastic! Thank you for upgrading to your new BRAVIA TV. We're truly happy to hear your purchase went well and we've matched your expectations with your new Sony X85K 4K LED TV. We always strive to deliver the best picture and sound quality with our TVs. Good to know your investment is worth it. Thanks for choosing Sony! -Jess
High Quality, Great Value
126 cm (50") 16/05/2024 by Billiam (USA) Verified Purchaser Verified
Really enjoying my new TV, Sony has delivered on a great product. It is very high quality and the product is ideal for my bedroom scenario. I have been able to enjoy streaming, games and shows all from the comfort of my room.
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Hi Billiam, Great! We're thrilled to hear that you're enjoying your new TV. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
Perfect upgrade
126 cm (50") 13/05/2024 by regzap55 (USA) Verified Purchaser Verified
It's been a week and I couldn't be happier. Have a 12 year old Sony Bravia 35" and wanted a larger screen. Shopped around and checked out other brands. Many were less costly. But I just kept coming back to the Sony. Can't beat the picture and reliability. Interesting to note I paid as much for the new 50 inch Bravia as what the 12 year old 35 inch cost.
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Hi regzap55, Awesome upgrade! We are so glad to hear that you are enjoying the picture quality of your new TV! Thank you so much for choosing Sony! -Carl
Everything went perfect.
139 cm (55") 10/05/2024 (USA) Verified Purchaser Verified
I bought it a month ago and HAPPY with it and glad I did.
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Hi there, Thank you so much for the 5-star rating! We are so glad to hear that you are happy with your new X85K TV! Thank you for choosing Sony! -Carl
I like it.
108 cm (43”) 10/05/2024 by Itzy (USA) Verified Purchaser Verified
Such great service, very pleased with the outcoome.
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Hi Itzy, Thank you for sharing such an excellent shopping experience. We are glad that you are satisfied with your purchase and you like everything about your Sony X85K TV. We always strive to deliver the best picture quality with our TVs. Thank you for purchasing the 43" X85K and for choosing Sony! -Jess
Amazing sound
126 cm (50") 07/05/2024 by Lisa111 (USA) Verified Purchaser Verified
We bought two tvs to compare. There was no contest. The sound on this sony was a million times better than the other tv at the same size range We got the 43 inch. We love it so far.
Good
Good
Excellent
Excellent
Excellent
Excellent
Hi Lisa111,
Thank you so much for an amazing review! We're glad to hear you love your X80K TV. Your satisfaction with the superb sound quality of the unit is greatly appreciated. Thanks for purchasing Sony! - Kris
This TV has it all
108 cm (43”) 05/05/2024 by McBride72 (USA) Verified Purchaser Verified
I use the tv for my cad work and the look and clarity of this tv is above and beyond what I already expected from a SONY! Will buy only this line moving forward for monitors and tv.
Excellent
Average
Excellent
Good
Good
Excellent
Hi McBride72,
Awesome! Glad to hear that our X85K TV had exceeded your expectations. We always strive to deliver the best quality with our products. Looking forward to your next purchases. Thanks for choosing Sony! - Kris
X85K 85 inches TV
215 cm (85'') 03/05/2024 by Nursebw37 (USA) Verified Purchaser Verified
Picture quality is awesome, love the size and it clear
Excellent
Excellent
Excellent
Excellent
Excellent
Excellent
Hi Nursebw37, Awesome! We are glad to hear that you are enjoying the picture quality of your new KD85X85K TV! Thank you so much for choosing Sony! -Carl
Great features.
108 cm (43”) 03/05/2024 by Meldee (USA) Verified Purchaser Verified
My favorite feature is being able to have access to all the shows, I am currently watching on the home screen.
Excellent
Excellent
Excellent
Excellent
Excellent
Excellent
Hi Meldee, awesome! We're glad you are enjoying your new TV! Thanks for choosing Sony! ~Earl
Great TV
139 cm (55") 03/05/2024 by Elnenelindo (USA) Verified Purchaser Verified
Love this TV, it looks feels great when watching movies and playing games.
Excellent
Excellent
Excellent
Excellent
Excellent
Excellent
Hi Elnenelindo, Thank you for this positive review of your new X85K LED 4K Ultra HD Smart Google TV. We're so delighted to hear your purchase went well and you are having an enjoyable watching and gaming experience on this great X85K TV. Good to know your investment is worth it. Thank you for sharing your feedback and offering a fantastic rating on the product! -Jess
Love it
108 cm (43”) 03/05/2024 by Joeb77777 (USA) Verified Purchaser Verified
Best tv I ever purchased if you don’t wanna spend the crazy price of and oled this is the tv for you
Excellent
Excellent
Excellent
Excellent
Excellent
Excellent
Hi Joeb77777, That's awesome! It's really wonderful to know you're satisfied with your purchase! We're thrilled to hear you feel the BRAVIA X85K is the best TV that you've purchased and you're enjoying the exceptional picture quality and overall performance. We always strive to deliver the best picture quality with our TVs. Thank you for the 5-star rating and for choosing Sony! -Jess
Like it a lot…great bedroom tv
108 cm (43”) 25/04/2024 by Mindseye793 (USA) Verified Purchaser Verified
Highly recommend…sweet tv…high quality……easy to use…..fast processor for streaming. The remote is well designed.
Excellent
Excellent
Excellent
Excellent
Excellent
Excellent
Hi Mindseye793, Awesome! We are so glad to hear that you are enjoying the picture quality and overall performance of your new Sony X85K TV! Thank you so much for choosing Sony! -Carl
Sony - X89K | 4K Ultra HD | High Dynamic Range (HD
215 cm (85'') 22/04/2024 by PACole (United Kingdom)
One of the most commendable aspects of our Sony TV is its reliability. In the entire 20 years of ownership, we have never encountered a single technical glitch or malfunction. The peace of mind that comes with knowing our entertainment hub is steadfast is truly priceless.
Excellent
Excellent
Excellent
one of my better purchases!
164 cm (65") 21/04/2024 (USA) Verified Purchaser Verified
Well, I believed it was time for an upgrade so I went from a 55 inch Vizio to a 65 inch Sony and oh my gosh, the difference of the world the picture clarity boggles the mind
Excellent
Good
Excellent
Good
Excellent
Excellent
Hi Shabby toad, we're glad you like our product! Thanks for choosing Sony! ~Earl
Poor picture.
108 cm (43”) 21/04/2024 by Roger_1 (USA) Verified Purchaser Verified
Blacks are pitiful especially night time scenes. It looks like it is foggy or raining or snowing. Also, the colors look washed out from even a slight angle. While I'm complaining, the features such as turning on external speakers and turning on the cable box only work intermittently. The majority of the time I have to use the cable box remote and the speaker remote.
Average
Average
Average
Average
Excellent
Average
Hi karolla61, We are sorry to hear that the picture quality did not meet your expectations. This is definitely not the experience we'd like you to have. We'd love to help you troubleshoot your problem and turn this into a better experience. Please try following the steps here: https://www.sony.com/electronics/support/articles/00032635
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
Just okay.
108 cm (43”) 20/04/2024 by karolla61 (USA) Verified Purchaser Verified
I fell for the sale Thinking that the picture quality that I saw was what I would get. no just the photos of pictures not what you see on the TV. Feel stupid for even getting it.
Fair
Fair
Average
Average
Average
Average
Hi karolla61, We are sorry to hear that the picture quality did not meet your expectations. This is definitely not the experience we'd like you to have. We'd love to help you troubleshoot your problem and turn this into a better experience.
Please try following the steps here: https://www.sony.com/electronics/support/articles/00032635
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
Love it,
139 cm (55") 18/04/2024 by Maggnet (USA) Verified Purchaser Verified
This is our second Sony TV, we bought it mainly to watch baseball.....very happy
Excellent
Good
Excellent
Excellent
Excellent
Excellent
Hi Maggnet, Great! We're thrilled to hear that you're enjoying your new TV. We appreciate your feedback and thank you for choosing Sony. Erin
LOVE the quality of picture and vivid color.
139 cm (55") 17/04/2024 by MiMiof5 (USA) Verified Purchaser Verified
We put this high in a corner in our bedroom. It’s Like being at the cinema. The color is beautiful the ease and transition between channels and programs is fantastic. I love a Google TV from now on. We will always get one.
Excellent
Excellent
Excellent
Excellent
Excellent
Excellent
Hi MiMiof5, perfect! You've certainly made a great choice! We are thrilled to hear about your satisfaction with the amazing picture quality, Google TV feature, and superb performance of your KD55X85K. Thank you so much for the love and for choosing the best brand, Sony! - Romeo
😍
215 cm (85'') 16/04/2024 by Chombie (United Kingdom)
I used to have a Sony bravia 49 inch and it was fantastic, decided to upgrade to a 70 LG which was a disappointment compared to the Sony model, I now have this beast and I'm super happy with it, wish I didn't get the lg now but it's a learning curve, if you want the best for what it is you like then go for it. I love to watch films so this is absolutely amazing for this, superb quality as always Sony delivers 😍🥰😁
Excellent
Excellent
Excellent
Just what we wanted!
126 cm (50") 15/04/2024 by S and D Golden Oldies (United Kingdom)
Clearer, brighter and bigger than our last television
Excellent
Excellent
Good
Top of Line
108 cm (43”) 12/04/2024 by Number 4 (USA) Verified Purchaser Verified
I have 4 Sony TVs. Need I say more. I buy products for top of the line performance and quality. I get that from Sony.
Excellent
Excellent
Excellent
Excellent
Excellent
Excellent
Hi Number 4,
You made the right choice! We're thrilled that you are enjoying all your Sony TVs. Thank you for choosing Sony!
-Ralph
Limitations on audio
139 cm (55") 11/04/2024 by Cindy1945 (USA) Verified Purchaser Verified
I wear bluetooth hearing aids. When I connect with the tv with my bluetooth aids, the tv speakers turn off and no one else in the room can hear the audio!
Excellent
Average
Average
Poor
Average
Average
Hi Cindy1945,
Thanks for sharing your review and experience with the X85K. Your feedback about the Bluetooth function is greatly appreciated. Please note that the TV cannot output sound from both the headphones or Bluetooth audio device and the TV speakers at the same time. For more information, please refer to this link:
https://helpguide.sony.net/tv/jusltn1/v1/en-003/08-05_09.html
In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Sincerely,
-Ralph
Best tv I've ever brought
215 cm (85'') 11/04/2024 by babytrog (United Kingdom)
I brought this tv 3 weeks ago and it's amazing the screen clarity and picture are amazing , the 4k UHD is second to none and my blue rays look like I'm actually there 😁 . If you like gaming then this is the tv for you I connected my PS5 and its fantastic as it has auto settings that you can access fir bettering the experience, It is so big you do mot realise till your at home lol I had to dismantle the new tv unit my wife had brought she is not happy but its been worth it 😆.
Excellent
Excellent
Excellent
Lee
139 cm (55") 11/04/2024 (United Kingdom)
I love my X89K 4K Ultra HD TV, great picture and with the Sony sound bar it also sounds excellent
Excellent
Excellent
Excellent
Soundbar +
139 cm (55") 07/04/2024 by LoboBooster73 (USA) Verified Purchaser Verified
Bought a Sony A80L along with a HT-A7000 soundbar for a patio project we were undertaking. My idea was to mount to a full motion mount with the soundbar mounted below. After multiple attempts, I acquired a Mounting Dream MD5428 and the manufacturer supplied an extra 800mm bracket due to the overall length of the soundbar. This finally accomplished what I had initially envionsioned. The TV mount I utilized was a Kanto PMX-700.
Excellent
Excellent
Excellent
Good
Excellent
Excellent
Hi LoboBooster73,
You made the right choice! We're thrilled that the A80L TV and HTA7000 soundbar are perfect for your home entertainment setup. Thank you for choosing Sony!
-Ralph
Sony the Best
108 cm (43”) 04/04/2024 by Hokuto (USA) Verified Purchaser Verified
Purchased our Sony TV about a month ago. Enjoy the crystal clear images and super sound. What an upgrade to our former and non-Sony TV! Thanks Sony.
Excellent
Excellent
Excellent
Excellent
Excellent
Excellent
Hi Hokuto,
That's a very nice upgrade! We're happy to hear that you like your new Sony TV. Thank you for choosing Sony and enjoy your TV!
-David
Happy we updated
139 cm (55") 03/04/2024 by LizPf (USA) Verified Purchaser Verified
We are very happy with our new Sony Bravia TV. Our old TV had a poor picture quality. It is refreshing to see color which is vivid sometimes I feel like I am in the scene. As always Sony has met our expectations.
Excellent
Excellent
Excellent
Excellent
Excellent
Excellent
Hi LizPf, We are so glad to hear that you are enjoying your new TV upgrade! Thank you so much for your awesome review and for choosing Sony! -Carl
Great for 120 fps PC Gaming and PlayStation 5
108 cm (43”) 02/04/2024 by DamagingMink (USA) Verified Purchaser Verified
Was able to use this TV set’s Variable Refresh Rate (VRR) to synchronize to 120 frames per second (fps) with my Nvidia GeForce 1650 graphics card’s G-Sync feature even though this is not an officially tested G-Sync compatible monitor. Was also able to make use of the PlayStation 5’s VRR feature to play at 120 fps. Great alternative to a gaming monitor which also provides better picture quality for movies and TV shows than most gaming monitors.
Excellent
Excellent
Excellent
Excellent
Excellent
Excellent
Hi DamagingMink,
Thank you for the 5-star rating and we're glad to hear that you like the gaming smart features of the TV for your gaming experience. We appreciate the positive feedback and thank you for choosing Sony!
-David
Great picture and features for the price
108 cm (43”) 02/04/2024 by flaleblanc (USA) Verified Purchaser Verified
Bought this to replace a bedroom TV. Easy set up. Excellent picture quality. I like the fact it has both wifi and ethernet cable connection. Would definitely recommend.
Excellent
Good
Excellent
Good
Excellent
Excellent
Hi flaleblanc,
You made the right choice with the Sony X85K! We're glad that you like the picture quality, Internet connectivity, and user-friendly functions of the TV. Thank you for choosing Sony!
-Ralph
Keeps going on internet
108 cm (43”) 01/04/2024 by Kaliphd (USA) Verified Purchaser Verified
I bought this two months ago and it keeps going out internet. My phone works.
Poor
Poor
Poor
Poor
Poor
Poor
Hi Kaliphd,
Thank you for purchasing our Sony KD43X85K TV and for reaching out to us regarding your internet connection issue. We'd love to help you troubleshoot your concern by isolating and understanding your connections. In the meantime, please try following the steps below.
First step: with the supplied remote control, perform a soft reset.
- Point the remote control at the illumination LED or status LED.
- On the remote control, press and hold the POWER button for at least 5 seconds or until a Power off message appears.
Notes:
- The TV restarts automatically. Wait for approximately one minute and the TV will turn back on.
- If after one minute the TV does not restart, on the remote control, press the POWER button to turn on the TV.
- Some models have a physical power switch that allows a power cycle. Check your TV Help Guide for details.
If the issue still occurs after resetting the TV, select the issue or symptom for further troubleshooting. For full details of the troubleshooting steps, please access the link below and select the appropriate topic to troubleshoot.
BRAVIA TV troubleshooting guide
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00200862
Should you need more information/technical assistance, please feel free to email us at socialsupport@am.sony.com and we'll be more than happy to assist you. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Sony.com Username:
Telephone Number:
Issue:
Model Number:
We value you, and thank you for choosing Sony.
Sincerely,
Marco
My old Sony lasted 20 years
108 cm (43”) 27/03/2024 by Charles V (USA) Verified Purchaser Verified
After 20 years of reliable use, I upgraded my old SONY TV to a new one. The old one was still going well but after 20 years but it was time to get up-to-date with new features.
Excellent
Good
Excellent
Excellent
Excellent
Excellent
Hi Charles V,
That's awesome! What a nice TV upgrade you got there! 20 years and still working. That is Sony! Worth every penny. We're glad that you are still enjoying your Sony TV and congratualtions on your new Sony TV. You will surely enjoy this one also as much as you enjoyed your old TV, but this time with new and smart features, superb audio and picture quality. Thank you for choosing Sony! - Marco
Great TV
126 cm (50") 22/03/2024 by neilpeel07 (United Kingdom)
We bought the TV about a month ago, the initial advice on the chat was great, and then the order and delviery very easy. When we recieved the TV it was very straight forward to set up esp getting all the Apps registered via QR codes. The sound is really great, we dont have a sound bar, and it is still impactful, the quality of the screen is exceptional. Overall, really pleased with the purchase.
Excellent
Excellent
Excellent
Did not sync with my LG Sound Bar through ARC
139 cm (55") 17/03/2024 by Salamiman (USA) Verified Purchaser Verified
Great Picture, however, when I tried to use by LG Sound Bar via ARC, it kept moving from TV to External speakers - returned the TV.
Excellent
Average
Average
Average
Average
Good
Hi Salamiman,
Thank you for the feedback. We're glad to hear that you like the picture quality of the TV. It is unfortunate that the TV had to be returned. Thank you for sharing your experience and we hope you will consider Sony again in a future purchase.
-David
Freeview TV
126 cm (50") 14/03/2024 by Boskey34 (United Kingdom)
Bought this to replace an old Panasonic led . Very good picture using Freesat , Freeview good too.
Excellent
Excellent
Excellent
Good product. I feel quality is lacking for the $$
164 cm (65") 13/03/2024 by Robman13 (USA) Verified Purchaser Verified
Not as happy as I thought I’d be. I feel I paid for the Sony name. Thinking I would get a better picture better colors. And possibly some good new channels, and movies… you pay for most of that also. I wish now I would’ve went with the LG I looked at before this one. Could’ve saved hundred and had same or better quality in a larger tv. It’s mainly the blacks and background colors I’m hating. The picture is fine.
Average
Fair
Average
Average
Average
Good
Hi Robman13,
Thank you for your time writing this review! We're sorry to hear that we were able to meet your full expectations with the quality of the X85K TV. Allow us to help make this a better experience.
The display may also vary depending on the source, connection, and content you are watching. However, the X85K TV has picture settings which allows a wide array change of color, contrast, motion settings, and brightness that can improve the viewed content on your TV. You may find these article links helpful with steps on how to adjust the picture settings, enhance your viewing experience and troubleshoot picture-related issues:
Adjust the picture settings on your Google TV:
https://www.sony.com/electronics/support/articles/00190409?utm_source=glean
Experience high quality picture with your 4K TV
https://www.sony.com/electronics/support/articles/00245141?utm_source=glean
Troubleshoot picture-related issues:
https://www.sony.com/electronics/support/articles/00032635?utm_source=glean
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Sony.com Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
GREAT TV
108 cm (43”) 10/03/2024 by AMLA2024 (USA) Verified Purchaser Verified
I bought this TV a year ago. Best TV for its price. Great image, no need of any other devices to get any of my fav programs and streaming preferences
Excellent
Average
Excellent
Excellent
Excellent
Excellent
Hi AMLA2024,
We appreciate the 5-star rating and we're glad to hear that you like the picture quality of your new Sony TV. Thank you for choosing Sony and enjoy your TV!
-David
Great picture
108 cm (43”) 09/03/2024 by FrogA (USA) Verified Purchaser Verified
The TV has a great picture but it is slightly difficult to operate for someone who is not very tech savvy.
Excellent
Good
Excellent
Good
Good
Average
Hi FrogA,
While we're delighted to hear that you are overall pleased with the excellent 4K HDR picture of your Sony X85K 4K TV, we're sorry you've been running into some difficulties operating the unit. Get the most out of your TV through the Help Guide or BRAVIA usage tips page and easily find functions that is available on your TV. In no time, you’ll be able to configure how to install apps, configure Wi-Fi, Cast, AirPlay, Adjust Picture Mode and many more. For more details, please visit the link below.
https://www.sony.com/electronics/support/articles/00291490
Should you need more information/technical assistance with your product, please email us at socialsupport@am.sony.com with the following details so we can best assist you.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Sony Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X85K:
Thank you for your purchase and for choosing Sony!
Regards,
Jess
Don’t buy it.
215 cm (85'') 08/03/2024 by Sleekify (United Kingdom)
I bought this tv because i will be able to download apps from play store but unfortunately i can’t.I use to have disney + and then i was asked to update it which never worked.So my kids can’t even enjoy disney+ because it’s unavailable..I’m in the uk .
Hi,
Thank you for your review.
We're sorry to learn that you're unable to download apps on your Sony KD-85X89K TV, and we'd like to assist.
Please, try the following steps to attempt to fix this issue:
- Unplug the TV from the mains and disconnect all external devices for 2 minutes.
- Test your TV without any external devices connected.
- Check that the software of your TV is up-to-date: https://cutt.ly/8w08qBwl
- Ensure that your Google account locale is set to UK.
- Try a different Google account.
- Factory Data Reset: https://cutt.ly/KwN1rH8l
If you need any assistance in the future, you can contact us using this link: https://cutt.ly/JwU9zuYo
Mazen @ Sony Support UK
Excellent tv I would recommend it to anyone
139 cm (55") 08/03/2024 by Gedl (United Kingdom)
Bought it 17 months ago haven’t had any problems to date
Excellent
Excellent
Excellent