4.1 based on 302 customer reviews
57
25
12
29
Excellent
Excellent
Good
Please note: Product reviews may include product variations. Some product variations, services and/or features mentioned within Product Reviews may not be available in all countries.
Great all-round!
LinkBuds S 02/08/2022 by AJSe7en (United Kingdom)
Got these recently after reading/watching several reviews - I was impressed by how small the case is and how light it is, along with the buds themselves. They block a lot of noise passively and the ANC really performs well, not needing much volume to block it completely. On first try, I used these for approximately 3 hours with no ear fatigue at all, which was great. The product also has a nice matte feel, but I am definitely in the market for a protective case as I will have these on the go. I'm yet to experience any scenarios where these have slipped out of my ears and the side-profile is very low. The app is OK, but not user friendly enough in a way that's streamlined. This would be my only drawback although this is a separate part of the product itself in my opinion.
Excellent
Excellent
Good
Left earbuds drains after 5 minutes of use
LinkBuds S 11/08/2024 by Jide_P (United Kingdom)
I bought these earbuds just over a year ago and now the battery of the left earbuds drains after 5 minutes. Extremely disappointed! Just because the product is a couple months over warranty, I am left with a nearly unusable product.
Excellent
Excellent
Excellent
303 Customer Reviews
Fantastic mid-budget headphones
LinkBuds S 21/11/2024 by pinkapoppy (United Kingdom)
I am a long-time Airpods user however they finally died after 7 years. I used to sleep with them in every night but was looking for noise cancelling headphones so I bought the WH1000xm4, which I was so happy with that I decided to get the Linkbuds S (I'm a student and the WF1000xm4 didn't seem worth it for the price). Even across Apple devices they are very intuitive, and although I wish you could further adjust the controls on each they have been fantastic! Noise cancelling is incredibly impressive for such small headphones, and the ambient sound is really good. I didn't think I needed an app with so many settings that I could adjust for the earbuds but I've genuinely loved the custom EQ and being able to adjust the ambient sound and other controls. Sound quality is a 10/10 and the battery life is great, just such a convenient pair of headphones! I've been fully converted to a earbuds user now
Excellent
Excellent
Excellent
It Works Sometimes
LinkBuds S 27/10/2024 by H_C_ (United Kingdom)
I bought this in February this year. The noise cancellation works fine, as does the sound mixing on the app. I also appreciated the use of recycled material in the earbuds and box. However, connecting to Bluetooth on my iPhone sometimes takes a few tries. For months, I had an issue where the Linkbuds would connect to my Laptop and provide audio output for Youtube/Netflix videos, but have no audio output for Zoom/Whatsapp/Teams calls despite apparently being connected and working. I visited the Sony Store and the staff helped me to reset the Linkbuds, so the problem now seems to be solved. It's a fair purchase for the price, but is a bit glitchy at times.
Average
Excellent
Average
Hey,
Thank you for your feedback.
We're glad to hear that you're enjoying your WF-LS900N and hope you continue to enjoy it for years to come. Yet sorry to know you have a problem with the connection.
Make sure to follow these steps for pairing and connecting with a computer
(Mac): https://cutt.ly/6eFvYeQn
(Windows® 10): https://cutt.ly/CeFvPaFV
(Windows 8.1) https://cutt.ly/LeFvPvV3
For pairing and connecting with an iPhone: https://cutt.ly/seFvYdcw
Making a video call on your computer: https://cutt.ly/EeFvUJDH
If you require any assistance, you can contact us using this link: https://cutt.ly/heoRCkdW
Maryam @Sony Support UK
They do not last 2 years
LinkBuds S 21/10/2024 by Joeslin (USA) Verified Purchaser Verified
I bought this 1 year and 6 months ago. About 7 months into using them I got the wind noise that all the reviews talk about when using ambient or NC mode. I thought I could live with that and just not use those modes, not the end of the world. Unfortunately now the right earbud simply no longer works at all. Since it is 6 months over warranty it cannot be fixed so unless you want to have earbuds that don't work after a year DO NOT buy this item. I will not be purchasing from Sony again
Fair
Poor
Poor
Fair
Fair
Hi Joeslin, we're sorry to hear that you have an issue with your Sony unit. When dealing with wind noise, it is recommended to follow this link:
https://www.sony.com/electronics/support/articles/00278105?utm_source
Please initialize your LinkBuds S to isolate the issue. Press and hold the initialize button of the charging case for about 15 seconds or more. Please check this link for more details:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html?search=initialize
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Sadly not small enough
LinkBuds S 21/10/2024 by JGdwn (United Kingdom)
Unfortunately these buds were still too big for my small ears as the bud didn't fit well in the shell of the ear and caused pressure which made them uncomfortable to wear. This made them not suitable for me, but probably fine for most other people. I liked the blue mottled colour effect and the packaging was very well designed. I didn't like how the pause to speak function kicked in when I didn't want it when i was working out. Also I had issues with the touch buttons being too sensitive and activating when I knocked them doing yoga.
Good
Good
Fair
Hi,
Thank you for your feedback.
We're sorry to hear that you're facing difficulties with your LinkBuds S.
You can disable the Speak-to-Chat feature by changing the setting with the “Sony | Connect” app: https://cutt.ly/xeDWRlPr
Also, you can try changing the function assignments to the touch sensors of the left and right headset units using the “Sony | Headphones Connect” app: https://cutt.ly/geDWA93z
Furthermore, we highly appreciate your valued feedback, we are always delighted to hear from our customers and are always working to develop our products to what suits your needs. We have raised your feedback as voice of customer, to the concerned team for future consideration.
If you require any assistance, you can contact us using this link: https://cutt.ly/heoRCkdW
Nihad @Sony Support UK
Great sound, but seriously flawed ear buds.
LinkBuds S 16/10/2024 by RoryP (United Kingdom)
I bought these ear buds about a year and a half ago, I would expect at least 2 years of solid reliable use from them, however after the 1 year mark they began to malfunction. Initially the left earbud battery would only last an hour or two, before I realised the magnet in the charging case was interfering with the recharging. If you have the AI assistant activated, this also reduces the battery life massively. Soon after managing to rectify this somewhat, I encountered the dreaded 'wind noise' issue with the right ear bud, meaning I can no longer use ambient sound mode. This seems to be a widespread issue with these buds and Sony will not fix after the years warranty. Beware if you plan to keep the ear buds for more than a year.
Good
Fair
Average
Hi,
Thank you for your feedback.
We're sorry to hear that you're facing difficulties with your LinkBuds S.
For the battery draining issue, try the steps here: https://cutt.ly/BeSFodAR
And for the wind noise issue, try the below:
. Try with another device.
. Make sure the software is updated: https://cutt.ly/HeSFaeJ3
. Reset the headset: https://cutt.ly/qeSFaayK
. Initialize the headset: https://cutt.ly/ceSFakZr
If the above didn't help can contact us using this link to advise further: https://cutt.ly/heoRCkdW
Nihad @Sony Support UK
This is a lemon product
LinkBuds S 08/10/2024 by sarainmn (USA) Verified Purchaser Verified
I'm here to say I've had THREE pairs of these buds in less than two years and every pair has gotten a screeching noise followed by a wind noise in less than a year. My most recent pair, the noise started less than three months after purchasing. Sony's solution to this, if you google, is to turn off the noise canceling...well, I want noise canceling...that's why I spent $200 on a pair of noise canceling buds instead of $50 or less on a regular pair of buds. One of the pairs, also will not stay charged now. This a flawed/lemon product and Sony either needs to fix the problem or pull the product. This is not fair to consumers. (Also, in case you're wondering why I've purchased three pairs when they keep failing is because the buds are great when they work, but they obviously don't work for long before failing. This is why I've given 2 stars instead of 1.)
Hi sarainmn,
We regret to hear that you are not satisfied with the LinkBuds S. Sony's commitment to customer satisfaction is our top priority. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Sound Connect app).
For noise issues, please refer to these troubleshooting steps:
-While you are using the headset, you may hear sounds of vibrations through your body when you walk or run, or you may hear sounds from your body such as your heartbeat or your breathing. This is due to the characteristics of the product and is not a malfunction.
-The sound conduits (sound output tubes), air holes, and microphone part of the headset are not completely watertight. If any water droplets are left in the sound conduits, air holes, or microphone parts, a beeping sound (feedback) may be heard temporarily. This is not a malfunction. Dry the headset before use. You may refer to this link for more information:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539659.html
-When the Adaptive Sound Control function is turned on, the headset detects the wearer's actions and adjusts the noise canceling function automatically. When this setting is changed, music may pause momentarily and a notification sound may be heard. This sound notifies you that the setting has been changed.
-If you want to deactivate this notification sound, use the “Sony | Sound Connect” app to turn the setting off.
-If you cover the microphone part on the left or right headset unit with your hand, etc., or if you grasp the headset unit in your hand, a beeping sound (feedback) may be heard. This is not a malfunction. If any of this is the case, remove your hand, etc. from the left or right microphone part.
-If the Ambient Sound Mode is enabled in a rather noisy environment, a noise may be heard. This is not a malfunction.
For battery concerns, make sure to charge both earbuds sufficiently. Resetting and initializing the headset may also help resolve those issues. You may refer to the steps on these links:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
-Ralph
Replacements
LinkBuds S 06/10/2024 by My mate hugo (United Kingdom)
Great sound and fit very quick delivery just that product
Excellent
Excellent
Excellent
DO NOT RECOMMEND
LinkBuds S 06/10/2024 by JK67 (United Kingdom)
So incredibly disappointed with this product. First off, the multipoint connection - it does not automatically have this and you have to download their app and a firmware add-on to get multi-point functionality. Even with the firmware added, it works horrendously. If my laptop and my phone are both connected - even if my phone is the first priority and is actively playing something - the headphones will not play any sound until I disconnect them from the laptop. And finally, one headphone has suddenly stopped holding its charge. Unfortunately they are now outside the 1 year warranty, so I have spent a lot of money on a flimsy product that lasted me less than 2 years. Avoid!!
Average
Poor
Poor
Hey,
Thank you for your feedback.
We're sorry to hear about the issue, that you're facing with your WF-LS900N.
Try to follow the steps below:
1- Resetting the headset: https://cutt.ly/YePC7Bye
2- Make sure that the headphones are running the latest software version: https://cutt.ly/uePC7OoX
3- Initializing the headset to restore factory settings: https://cutt.ly/xePC5yDn
4- Try to connect it to different chargers.
If you require any assistance, you can contact us using this link: https://cutt.ly/heoRCkdW
Maryam @Sony Support UK
Good earbuds
LinkBuds S 02/10/2024 by Paul1516 (United Kingdom)
So far these earbuds sound good, fit reasonably well, could be better though, have decent noise cancellation and ambient mode. I'm not a huge fan of the adaptive sound control though as it often swaps between modes too easily. Also on android the Sound Control app crashes far to regularly.
Excellent
Good
Average
Hey,
Thank you for your review.
We're glad to hear that you're enjoying your LinkBuds S and hope you continue to enjoy it for years to come.
You can adjust the Adaptive Sound Control functions by behavior recognition which will allow you to optimize and swap between the modes: https://cutt.ly/ReOG1rk8
Or when you don't want to use it select [Adaptive Sound Control] from the Dashboard, you can switch between [On] and [Off].
Regarding the issue with the app causing it to crash, we recommend making sure that it is updated to Ver.11.0.1
If the issue remains, you can contact us using this link: https://cutt.ly/GeOGJsNk
Ahmed @Sony Support UK
Great sound; great value for money and comfortable
LinkBuds S 24/09/2024 by Yellowcake (United Kingdom)
I wanted a pair earbuds that I could use with my Android phone, iPad and laptop. The things that primarily matter to me are: sound quality, comfort, decent battery life and bang for buck. After researching thoroughly I decided to go for the Sony Linkbud S earbuds - and I'm really glad I did. The comfort is superb and the sound well rounded and full. Although noise cancellation wasn't high on my priority list initially, I was impressed by the Linkbud S' in this department. Haven't tried them on a plane yet, but the noise cancellation does a great job of drowning out the TV if I'm using one of my devices for some private listening. The downloadable app provides a wealth of fine tuning options to get the earbuds sounding just how you want and the comfort, even for extended use is great. My experience using the Linkbud S earbuds for phone calls is pretty limited, but they seem to work pretty well. I haven't tried other brands of earbuds so providing a comparative review is not possible, but in my opinion I really don't need to look anywhere else. These tick all the right boxes.
Good
Excellent
Good
Poor Customer Service
LinkBuds S 23/09/2024 by Daddiojet (United Kingdom)
I bought these earbuds in 2022 but now in 2024 only two years later the right earbud fails to hold a charge for more than 30 minutes after which the earbuds are then useless.The customer service option to return the earbuds for which a likely charge of upwards of £100 to replace the earbud is unacceptable. Something of this cost price should last considerably longer than 2+ years ?
Good
Good
Good
Hey,
Thank you for your feedback.
We're sorry to hear about your experience, that you're facing with your WF-LS900N. Make sure you have followed the below steps:
-Resetting the headset: https://cutt.ly/ZeUxOtTn
-Update he software version to Version 4.1.0t: https://cutt.ly/zeUxOOdY
-Initialize the headset: https://cutt.ly/ieUxOWHX
If you still require any assistance, you can contact us using this link in response to this review with the case ID from your contact with our support: https://cutt.ly/heoRCkdW
Maryam @Sony Support UK
Perfect features
LinkBuds S 22/09/2024 by Omotayo95 (United Kingdom)
It’s not been a month i got mine, and it’s been amazing
Excellent
Excellent
Excellent
Rubbish
LinkBuds S 21/09/2024 by Londoner 101 (United Kingdom)
Battery has totally gone in both buds after just over a year. Won't charge fully and they die after 10mins use. Absolute waste of money. Sony once had a reputable name: not any more.
Hi Londoner 101,
Thank you for your review.
We're sorry to hear that you're facing difficulties with your Sony WF-LS900N. Regarding the Short battery lifetime can you please follow the below steps and test it again:
1-Update the headset software using this link: https://cutt.ly/feYXcKK2
2-Follow the steps mentioned to check the short battery lifetime: https://cutt.ly/XeYXvzJH
3-Try resetting the headset as mentioned here: https://cutt.ly/HeYXvA7O
4-Try Initializing the headset to restore factory settings as mentioned here: https://cutt.ly/zeYXv2Nh
If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL
Michael @Sony Support UK
Random Wind Noise within 4 months of purchasing.
LinkBuds S 15/09/2024 (United Kingdom)
I bought LinkBuds S in May, and in less than 4 months the earbuds started to make a wind noise (even when I am indoors). I am not sure what caused it. It is a pity, the earbuds are nice and comfortable, but this wind noise makes it unbearable and unusable. I would suggest to anyone who is interested in buying it to look online about this issue, as it's a common one.
Average
Average
Poor
Hi,
Thank you for your review.
We're sorry to hear about the wind noise issue with your LinkBuds S.
We recommend checking the instructions here to reduce the wind noise: https://cutt.ly/reTUE3Wc
If the issue remains, could you try the steps below and test again:
-Test the headset with different devices and check if the same thing will happen or not.
-Make sure that the headset is up-to-date, you can find the latest firmware version here: https://bit.ly/3lUPxpR
-Reset: https://cutt.ly/FeTUU9YH
-Initialize: https://cutt.ly/yeTUIdyW
If the issue remains, you can contact us using this link: https://bit.ly/2NwYLXL
Omnia @Sony Support UK
Bought 2 and both died
LinkBuds S 12/09/2024 by MonkseyBoy (United Kingdom)
I purchased two of these headphones on the same day and I've experienced the same issue with both. the charge on one bud goes from 100% to 10% in less than 10 minutes. It's clearly an issue with this product as so many purchasers have faced the same issue and if you google issues on this product they are always the same, And following the advice if you encouter this problem (below) doesn't work.... 1-Make sure to update the headset to the latest version, as explained here: https://cutt.ly/reEjYAkg 2-Follow the steps mentioned here: https://cutt.ly/TeEjYB2x 3-Resetting the headset: https://cutt.ly/ceEjUeAG 4-Initializing the headset to restore factory settings: https://cutt.ly/UeEjUfNb If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL I have purchased lots of Sony headphones over the years and this is the most frustrating as when they work they are great. I'd like to talk to someone about this is possible. Thanks!
Good
Good
Good
Hi MonkseyBoy,
Thank you for your review.
We're sorry to hear that you're facing a battery draining with your Sony WF-LS900N. after Reading your review we would like to invite you to contact us using this link so we would be able to check it further with you: https://bit.ly/2NwYLXL
Michael @Sony Support UK
Very Comfortable - Don't know I am wearing them.
LinkBuds S 10/09/2024 by shandy52 (United Kingdom)
Have had WF1000XM3 for a few years - superb sound quality but bit bulky when active. Spent time considering and went for LinkBuds S. Very Pleased I did .... once in they stay in no matter what, comfortable enough to wear all day and after tinkering a bit with custom EQ on the Sony app, the sound is very good even if not quite as good as XM3s
Good
Excellent
Excellent
Value for money but quality could be better
LinkBuds S 09/09/2024 by Arthi (United Kingdom)
Purchased this as it had great reviews for an affordable price. However soon (within a week) discovered that the earbuds were causing me irritation in my ear canal - unclear of the cause (battery, etc) of the irritation. Unfortunately I am returning it. It's a shame as the quality of music and fit was quite good and not many earbuds out there for petite ears. I thought I had finally found the one! Would still recommend others to try it for the music quality and price. Touch functionality could improve as vs samsung this is highly complicated with numerous taps to adjust volume.
Excellent
Good
Good
Hey,
Thank you for your feedback.
We're sorry to hear about the irritation issue, that you're facing with your WF-LS900N. You can try to follow this link on how to wear your earbuds and select the most suitable earbud tips: https://cutt.ly/jeRhUdLt
We highly appreciate your valued feedback, we are always delighted to hear from our customers, and are always working to develop our products to what suits your needs. We have flagged your feedback as voice of customer, to the concerned team for future consideration.
If you require any assistance, you can contact us using this link: https://cutt.ly/heoRCkdW
Maryam @Sony Support UK
Good value
LinkBuds S 07/09/2024 by MarkG62 (United Kingdom)
Good performance, lightweight and decent sound for the price
Good
Excellent
Average
Hey,
Thank you for your feedback.
We're glad to hear that you're enjoying your WF-LS900N and hope you continue to enjoy it for years to come.
If you require any assistance, you can contact us using this link: https://cutt.ly/heoRCkdW
Maryam @Sony Support UK
Not worth it. Can't use for calls
LinkBuds S 03/09/2024 by Ryanlinks (United Kingdom)
Sidetone cannot be turned off. Not possible to use for calls in any noisy environment like an office. Wind noise with anc is too strong
Fair
Excellent
Poor
Hi Ryanlinks,
Thank you for your review.
We're sorry to hear that you're facing sound issues with your LinkBuds S, this is not the norm as we strive to deliver the best quality possible.
Sidetone helps us identify at what volume to communicate by relaying the sound of your voice through the microphone and back into your ears. By hearing yourself speak, you avoid talking overly loud. However, an active mic means that ambient or white noise can occasionally find its way into your headphones, especially in noisier environments. Sidetone only activates during phone calls, so it's normal to experience reduced noise-cancelling and louder ambient sounds or white noise compared to when you're listening to music, we recommend checking the info here to learn more about the sidetone: https://cutt.ly/eeWBZIwi
Rest assured, we highly appreciate your valued feedback, and we've raised it as voice of customer, to the concerned team for future consideration
If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL
Omnia @Sony Support UK
Comfortable and simple to get going
LinkBuds S 30/08/2024 by redjim99 (United Kingdom)
So far, the BT link has been excellent, love the sound quality and control. Great noise reduction too.
Excellent
Excellent
Excellent
Battery & Connectivity Issues
LinkBuds S 25/08/2024 by Alex Mad (United Kingdom)
Battery life is highly questionable. The battery drain between the two earbuds varies wildly. Amazing sound quality and functionality, disappointing battery performance. Sometimes the right earbud won't turn on (the app doesn't seem to know it's there, only the left one and the case appear).
Excellent
Excellent
Excellent
Hey,
Thank you for your feedback.
We're sorry to hear that you're facing difficulties with your WF-LS900N. Try to follow these steps:
1- Resetting the headset: https://cutt.ly/vemm1Ljn
2- Make sure that the headphones are running the latest software version: https://cutt.ly/Gemm1b4O
3- Initializing the headset: https://cutt.ly/6emm19FF
4- Try to connect it to different chargers.
If you require any assistance, you can contact us using this link: https://cutt.ly/heoRCkdW
Maryam @Sony support UK
Left earbuds drains after 5 minutes of use
LinkBuds S 11/08/2024 by Jide_P (United Kingdom)
I bought these earbuds just over a year ago and now the battery of the left earbuds drains after 5 minutes. Extremely disappointed! Just because the product is a couple months over warranty, I am left with a nearly unusable product.
Excellent
Excellent
Excellent
Hi Jide_P,
Thank you for your review.
We're sorry to hear about the battery deterioration issue with the left earbud of your LinkBuds.
Could you try the below steps and check again:
-Check the instructions here: https://cutt.ly/CevpmrYR
-Make sure that the headset is up-to-date, you can find the latest firmware version here: https://cutt.ly/hevpmPT7
-Reset: https://cutt.ly/NevpmK3F
-Initialize: https://cutt.ly/MevpQykm
If the issue remains, you can contact us using this link to help further: https://bit.ly/2NwYLXL
Omnia @Sony Support UK
Great when they work but have too many glitches
LinkBuds S 05/08/2024 by HJSC (United Kingdom)
I recently bought a second pair after my first starting losing battery life after 3 years of wearing them. The left earbud would last 30min from full charge to empty. I've had the second set now for 2 weeks and already I'm experiencing an odd wind like noise in the left earbud. Firmware updates do not fix any of these issues so it's disappointing as the sound quality and functionality is excellent, just not very reliable.
Excellent
Poor
Excellent
Hi,
Thank you for your review.
We're sorry to hear that you're facing difficulties with your LinkBuds S, this is not the norm as we strive to deliver the best quality possible.
Could you try the below steps and test again:
-Test the headset with different devices and check if the same thing will happen or not.
-Make sure that the headset is up-to-date, you can find the latest firmware version here: https://cutt.ly/bexCXN1S
-Reset: https://cutt.ly/fexCCW4A
-Initialize: https://cutt.ly/ZexCCCl4
If the issue remains, you can contact us using this link to help further: https://bit.ly/2NwYLXL
Omnia @Sony Support UK
Good quality earbuds ... shame about Sony
LinkBuds S 04/08/2024 by Erhsueb (United Kingdom)
I was fairly happy with the product but the quality of Sony's customer service has been below expectation for this brand. I now have to go on holiday without my LinkBuds ... with all the issues of privacy and freedom and lack of listening experience ... during holidays!
Excellent
Good
Poor
Hi,
Thank you for your review.
We're sorry to hear that our customer service hasn't been satisfied for your expectations, this is certainly not the quality of service we strive for.
Could you contact us with your case ID from your contact with our customer service referring to this review so that we can look further in the matter.
You can contact us using this link: https://bit.ly/2NwYLXL
Omnia @Sony Support UK
Great product.. disappointing battery life
LinkBuds S 01/08/2024 by EvanV (United Kingdom)
The earphones are amazing and they have great sound quality. They are feature packed. However..after a bit over a year then right one can't hold a charge. And the life span of the battery on the left got much worse. Too bad it let down the product. In the UK I couldn't even repair them officially so I just replaced them. I even bought a pair for a friend but I am gutted that they will probably have to go through this as well
Excellent
Excellent
Excellent
Hey,
Thank you for your feedback.
We're sorry to hear that you're facing difficulties with WF-LS900N.
Try following this: https://cutt.ly/sez9DQ8n
Try to reset: https://cutt.ly/hez9D05y and initialize it: https://cutt.ly/8ez9Fi45
If you still require any assistance, you can contact us using this link: https://cutt.ly/heoRCkdW
Maryam @Sony support UK
Great Earphones with Technical Issues
LinkBuds S 19/07/2024 by z_rogers (United Kingdom)
I bought these earphones a few months back and quite enjoyed them, the nose cancelling is on par with the price range and the sound was good enough for runs or zoning out in coffee shops. An issue started to occur some weeks after I purchased them when after an hour or so of use the left earphone would start making static and crunching noises quite loudly. I've tried toggling the noise cancelling on and off and it has become a routing issue when using them. I can only count on them to "behave" for around a half hour to 2 hours before it starts to continuously make this painful noise in my ear. Hoping to resolve the issue under a warranty claim.
Good
Excellent
Excellent
Hey,
Thank you for your feedback.
We're sorry to hear that you're facing difficulties with WF-LS900N, make sure they're running the latest software Version 4.1.0: https://cutt.ly/Vej6WS6B
Try to reset and initializing them: https://cutt.ly/6ej6EiAL & https://cutt.ly/Qej6EvW9
Connect it to different devices.
Also follow this: https://cutt.ly/Lej6EUY4
If you require any assistance, you can contact us using this link: https://cutt.ly/heoRCkdW
Maryam @Sony support UK
Batter died after 12 months
LinkBuds S 18/07/2024 by francis97 (United Kingdom)
Good headphones but the battery now drains from the right headphone within 50 minutes. I have only owned this for 12 months
Average
Average
Average
Hey,
Thank you for your feedback.
We're sorry to hear that you're facing difficulties with WF-LS900N, try to follow these steps:
1- Resetting the headset: https://cutt.ly/EejN8XCW
2- Make sure it's running the latest software Version 4.1.0: https://cutt.ly/RejN8vDS
3- Initializing the headset to restore factory settings: https://cutt.ly/TejN84Hn
4- Try to connect it to different chargers.
5-Make sure you follow this: https://cutt.ly/xejN4QeO
If you require any assistance, you can contact us using this link: https://cutt.ly/heoRCkdW
Maryam @Sony support UK
Amazing until they weren't
LinkBuds S 10/07/2024 by dmdoull43 (USA) Verified Purchaser Verified
I was incredibly happy with these earbuds for the first year - very comfortable, easily the strongest noise cancelling I've ever heard, great battery life, and the sound quality was fantastic. After about 11 months I started to hear weird wind noises when i used noise cancelling or ambient mode. I submitted a request for an exchange (which was approved by sony) but the problem went away a day later so I didn't send them back. Turns out that was a mistake, because 3 months later (past my warranty period) the problem returned and the noise cancelling and ambient modes completely stopped working - they only create wind noises. I still use these occasionally but only with NC/ambient turned off. I've seen plenty of experiences from others online with the same complaints so my guess is that there's some bad engineering in this model
Good
Poor
Excellent
Excellent
Excellent
Hi dmdoull43,
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience. While we're glad that you're happy with the very comfortable fit design, long-lasting battery life, and superb performance of your LinkBuds S, we sorry if you're experiencing an issue when using the noise cancelling or ambient sound mode function. This is certainly not the news we'd like to hear from you. We want to make sure you’re taken care of and help check on your LinkBuds. May we contact you directly to get more information so we can best assist you? If so, please email the below information to socialsupport@am.sony.com.
Sony Case Number:
Full Name:
Sony.com Username:
Telephone Number:
Model Number:
Issue/Concern:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for choosing Sony.
Sincerely,
Romeo
Sony Social Support
Satisfied to disappointed inless the 3 mths
LinkBuds S 04/07/2024 by Tribullpup19 (USA) Verified Purchaser Verified
After beats fit Pro, galaxy buds 2 pro, Bose quiet comfort ultra, these were my last hope, being as all the other wouldn't stay in my ears past 19 mins and a quick head turn.(extreamy small ears) upon receiving them I was extremely hopeful. They were very small compared to the others I tried and extremely light weight. I hardly even noticed them in my ears. After 2 months they were purchased april4, 2024 the left one is constantly having to be put back into the case several times upon use . I take them out of the case at 100% charge and the left one will not have any sound nor will be showing up on the app. I will put it back in case and take it out a few times before It registers. After being charged a full night the left one never fully reaches 100% anymore and is never at equal % as the right. The biggest disappointment is now after only an hour if that they are completely drained of power. And need to be charged which is extremely a short battery life fir earbuds especially ones that are so new and hardly ever used except to watch tv or work on my laptop late night when I need my home to remain quiet. Can't even get through an entire movie. For 200.00 I expected a little more especially being a Sony product. I am usually team Sony as a matter of fact these were a trial pair to see if the stayed in my ears then I wanted to get the next step up in the wf- series. But no way will I be spending over 300$ for a hour time of usage, and an almost out the box faulty product. Really unfortunate and disappointing.
Average
Fair
Excellent
Excellent
Excellent
Hi Tribullpup19,
Thank you for your time writing this review. While we're glad that you like most of the features, we regret to hear the left earbud headphones is not working properly and you're having some issues after 2 months of use. We'd love to troubleshoot this and make this a better experience for you. We also recommended updating the firmware of the headphones (via the Sony Headphones Connect app) for optimum performance. The software update improves the general performance of the unit and includes key features, applications, and bug fixes.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/downloads
In the meantime, if there is no sound from the earbud headphones, or sound is heard only from one side, check if the issue is resolved after completing each step on this link: https://www.sony.com/electronics/support/articles/00278101
A separate article is available if the headphones don't turn on here: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278102
Sony's commitment to customer satisfaction is our top priority. Please note we have a customer hotline that is happy to assist you and help troubleshoot any concerns you have, and your LinkBuds S has a 1-year warranty from the date of purchase.
Please reach out to us directly to provide additional information to troubleshoot further.
For us to better assist you, you may email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Jess
First set of ear buds
LinkBuds S 19/06/2024 by MadJeeper (USA) Verified Purchaser Verified
I have had them a few days and enjoy the sound quality as well as using them for cell phone calls. I am plesed so far.
Excellent
Excellent
Excellent
Excellent
Excellent
Hi MadJeeper, awesome! We're truly happy to know that you're well-pleased with the superb performance of your LinkBuds S. Thank you very much for the perfect star review and for choosing the best brand, Sony! - Romeo
The battery died after 1.5 years
LinkBuds S 18/06/2024 by IliaK88 (USA) Verified Purchaser Verified
I purchased SONY LinkBuds (WF-LS900N S/N 3008349) headphones a little more than a year ago. Today my right earphone does not work due to the battery not charging, the battery charge lasts for 5 minutes. Looking at the reviews for this model, you can see that many customers complain about this problem. This says it is a manufacturing defect. The warranty for this model is 1 year, which expired before the breakdown. I used SONY products all the time and they were of good quality. But I'm not willing to pay $200 for headphones every year. The battery died after 1.5 years
Good
Good
Good
Good
Hi IliaK88, we are sorry to hear about the issue you're having with your LinkBuds S. This is definitely not the experience we'd like to hear from you. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Case Number:
Additional Information regarding your experience with the LinkBuds S:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Erin
My wife loves it
LinkBuds S 26/05/2024 by Bobitsmenot (United Kingdom)
I bought it for my second half. And she's loving it. Everything it's good for the price range. Sound is well tuned. Battery life like with all similar products can be better, but it is good enough.
Excellent
Excellent
Good
Sony LinkBuds S
LinkBuds S 25/05/2024 by Thedoctor62 (United Kingdom)
Bought these online today, tried other brands off earbuds, but these earbuds sound brilliant, I must say when I oppend the box I thought these are very light, but I must say they are the most comfortable pair I've ever bought, very happy with them, bass is strong but not over powering, mids are silky smooth, highs are pin point not distorted at any level,
Excellent
Excellent
Excellent
Great Earbuds
WFLS900N/W 24/05/2024 by Knight27 (USA)
I like how the battery of the earbuds last. These are better than using the earbuds or headphones with wires in my opinion. I like how I don't have to always replace my earbuds
Excellent
Excellent
Excellent
Excellent
Hi Knight27,
That's great! We're glad to hear that you like the battery life of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Excellent Earphone
LinkBuds S 15/05/2024 by Eugenia0420 (United Kingdom)
I really like it. It is very beautiful color, and the functions are great, god noise cancelling and wear comfortably.
Excellent
Excellent
Excellent
Nice but..
WFLS900N/B 08/05/2024 by Abb02 (USA)
Bought these in 2022 and they were nice but they only lasted me a year before the battery started acting up, the app would show 100% charge but they would die after 5 songs, the right ear bud overheats when it's charging. I gave up on them but then I thought the warranty was 2 years and I could get help but I was wrong the warranty for these is only a year so Sony was unable to help. Only one year of use is not worth the price
Good
Average
Average
Good
Hi Abb02,
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience. It is unfortunate to know that you're having a battery life issue on your LinkBuds S. This is certainly not the experience we were hoping you would have. We want to ensure you're taken care of and assist with your unit. Can we contact you directly for assistance and to get more information? If so, please email the following details to socialsupport@am.sony.com so we can review your file:
-Sony Case Number (if any)
- Full Name
- Sony.com Username
- Telephone Number
- Model Number
- Issue/Concern
Apologies if you've already provided some of this information in your review or to customer service. We aim to have accurate details for effective communication. We appreciate you being a Sony customer. Sorry for any inconvenience, and we hope to speak directly to resolve this matter.
Thank you for allowing us to assist you.
Sincerely,
Romeo
Sony Social Support
They Won't Last Two Years
LinkBuds S 06/05/2024 by lnbds123 (USA) Verified Purchaser Verified
I really wanted to love the Linkbuds S, but unfortunately, they didn't last beyond 1.5 years. I used them only at home and quite sparingly, so they weren't subjected to any harsh conditions. The left earbud began to fail after just half an hour of use, and now neither earbud will charge. I attempted the reset functions, but nothing worked. Since I purchased them directly from Sony without an extended warranty, the standard warranty has already expired. Inquiring about repairs, I was directed to a third-party service, which quoted $40 for the repair plus $20 for shipping. I opted not to send my Linkbuds S in for repair. However, if you don't mind investing around $60 every 1-1.5 years for maintenance, this might still be an option for you.
Good
Poor
Good
Average
Average
Hi lnbds123,
This is not the experience that we want you to have. This isn't normally the case with the Sony LinkBuds S. Your feedback is extremely important to us and is very much appreciated. We would like to know more about what happened and review your file. Please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Case Number:
Sincerely,
-Ralph
Battery life
LinkBuds S 27/04/2024 by Aj0812 (United Kingdom)
I've noticed with my link buds S case, that the battery goes very quickly in them, along with my buds which is a little bit disappointing, aside from that these are perfect for music and the noise cancelling is amazing, I can't hear anything with them on.
Excellent
Excellent
Average
Hi,
Thank you for your review.
We're sorry to hear that the battery of your LinkBuds S is running out quickly, yet, we're glad to hear that you're enjoying its sound quality.
Regarding the battery issue, can you check the instructions here and check again:
https://cutt.ly/Aeqglbjf
If the issue remains, try the steps below:
-Make sure that the headset is up-to-date, you can find the latest firmware version here: https://cutt.ly/Heqgzpjp
-Reset: https://cutt.ly/beqgzRI1
-Initialize: https://cutt.ly/geqgzByX
If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL
Omnia @Sony Support UK
Not Fit for the Purpose
LinkBuds S 08/04/2024 by IvanV (United Kingdom)
I bought this a couple of weeks ago. The main intent was to use them for online meetings (Teams and the like). A lot of reviews pointed to this being a great choice and praised strong mic performance, both for delivering clear sound and removing any background noise, as well as pretty good ANC. However, what none of them mentions (and Sony doesn't market, if you go to the product page it's never mentioned) is the Sidetone function. Essentially, the moment you enter a call, this feature activates automatically and it passes through to you all the voices of everyone else around you, regardless of your noise cancelling settings. In the end, I hear the people around me more loudly than without the earbuds, sometimes perhaps more loudly than you hear the person on the other side of the call. So I started googling my issue and in the end found an official help page that said that this behaviour is a feature, that it's by design, and that it couldn't be disabled. At all. Which means that the only way to have a meeting with these for me is to go sit in an empty office. At which point I could have gone with a $20 pair of earbuds and in those conditions they would have worked fine. People speculate why it's like this (no official explanation) and mostly think that it's a safety feature. Probably so that I don't get hit by a bus while I'm sitting in my office (because ANC has no issues with blocking the outside world while I'm out and about listening to music on the go - go figure!).
Average
Good
Good
Hi,
Thank you for your feedback.
We're sorry to know that you're a having issue with the side tone feature on your Sony WF-LS900N.
We highly appreciate your valued feedback, and we're sorry to hear that our service hasn't satisfied your expectations, this is not the norm as we strive to deliver the best quality possible. We are always delighted to hear from our customers, and are always working to develop our products to suit your needs. We've flagged your feedback as voice of customer, to the concerned team for future consideration.
Having read your feedback about this issue, please contact us using this link: https://bit.ly/2NwYLXL
Maryam @ Sony Support UK
Sleek, powerful and innovative
LinkBuds S 01/04/2024 by mikesado (United Kingdom)
Love it. Sleek, powerful and innovative. I will definitely recommend.
Excellent
Excellent
Excellent
Compact buds with big features.
LinkBuds S 01/04/2024 by Martinco (United Kingdom)
I originally bought a pair of these earphones for my wife. She has tiny ears that push out every earphone design….until now. These are perfect for smaller ears. I borrows them one day and loved them so much that I decided to buy a pair for myself. It can take a bit of time to get the sound you prefer. There are lots of sound options on the app, but, with patience, you will find a sound that you like. They will never be a competitor for more expensive earphones, however, at this price point, they are outstanding value. The app takes a while to navigate around. Sony set theirs out differently from others, but 20 mins and perhaps a you tube tutorial will help you accelerate your learning to get the best out of them. Battery life feels the same as my Jabra 85T’s. About 2.5 hours on a full noise cancelling session. The inserts are comprehensive silicone inserts. I prefer a softer in ear foam insert and bought something I’ve used for years. Sonic Foam memory ear tips.You can find them in Amazon. Once rolled and compressed in the finger and thumb before positioning, they expand for a tight fit and plenty of good bass and treble. They fit well into the case and close crisply with the alternative ear insert. I scored them down from 5 star to 4 star as the case doesn’t have a Q charging facility like others. You have to plug the case in for charging. It’s not really a problem, but it’s also not like the competitors. The material is recycled plastic and has a slightly rougher feel. It works perfectly welll. You can personalise single taps between 1 and 4 for each ear to program up to 8 functions. I can often travel by air and these buds have cleared out the screaming children, adults and engine noise pretty well with their noise cancelling. It won’t take everything away. More like 70-80%. The rest disappears when you have music playing. I remain glad to have purchased these. I suppose a good test would be to ask what I would do if I lost them? I’d buy another pair immediately.
Excellent
Excellent
Good
Hi Martinco,
Thank you for your review.
We're glad to hear that you're enjoying your LinkBuds S, and hope you continue to enjoy it for years to come. We're delighted to keep you as one of our loyal Sony family members.
You can always use our online help guide as it's really comprehensive and thorough, and you can use the search bar in it to learn more about the LinkBuds S settings, and features: https://cutt.ly/Cw8xzhTu
Furthermore, we highly appreciate your valued feedback, we are always delighted to hear from our customers, and are always working to develop our products to what suits your needs. Rest assured, we have flagged your feedback as voice of customer, to the concerned team for future consideration.
If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL
Michael @Sony Support UK
Comfortable and good sound quality
LinkBuds S 01/04/2024 by FeeFee3 (United Kingdom)
I bought these for traveling. They are comfortable to wear and give a good sound quality. Could benefit from a bit more noise cancelling but overall very happy
Good
Good
Excellent
Hi,
Thank you for your review.
We're glad to hear that you're enjoying your Sony LinkBuds S headset, and hope you continue to enjoy it for years to come. We're happy to welcome you into the Sony family!
If you need any assistance in the future, you can contact us using this link: https://cutt.ly/JwU9zuYo
Mazen @ Sony Support UK
Broke 2 weeks after the 1 year warranty.
LinkBuds S 27/03/2024 by WezVC (United Kingdom)
These were my favourite headphones... for just over a year. My only advice I can give is, don't ignore the 1 star reviews like I did. I tend to think these problems won't happen to me, but looking back I have had the exact same issues as countless other people. A loud, high-pitched noise that nearly burst my eardrum, followed by a constant wind sound that makes the headphones completely unusable. Sony customer support was useless, as the warranty period was over by 2 weeks. You be the judge on whether an expensive pair of headphones like these should last for barely more than a year. I will be looking at Bose in the future.
Poor
Poor
Poor
Hello,
Thank you for your review.
We're sorry to learn that you're experiencing this issue with your Sony LinkBuds S headset. We appreciate that the failure of any product is both disappointing and inconvenient. As a manufacturer, Sony endeavours to ensure that all of our products meet our reputation for excellent quality and reliability.
However, one of the limitations of electronics is that on some occasions products may fail. To protect our customers in these circumstances, Sony provides a one-year guarantee with our consumer products. Of course, we understand your feedback, and we have passed them on for future consideration and product development.
If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL
Mazen @ Sony Support UK
Never buying aSony product again
LinkBuds S 17/03/2024 by ZILLNiazi (United Kingdom)
Since the last update 4.0.0, the left earbud loses entire charge in 15 to 18 Minutes. It plunges to 0% from 60%. How to fix that? The right earbud still is at 89%. And I always put on the right earbud first. When is the next update expected to fix this?
Average
Poor
Poor
Hi ZILLNiazi,
Thank you for your feedback.
We're sorry to learn that the left side's battery drains faster than the right one.
We recommend following the steps below to resolve:
-Check the steps here: https://cutt.ly/0w2OAG4l
-Reset the headphones: https://cutt.ly/yw2OA0Ns
-Initialize it: https://cutt.ly/cw2OSpLX
If the issue remains, we would like to be able to offer some assistance, so please don't hesitate to contact us here: https://cutt.ly/q8P6ehW, (Copy and paste the link in your browser).
Hana @Sony support UK
BEST EARBUDS EVER!
WFLS900N/W 16/03/2024 (USA) Verified Purchaser Verified
I bought these when I worked in the electronics department at target and we were selling the linkbuds s for 99$ on sale to eradicate stock as we stopped selling them… I was super skeptical but these earbuds got me back on the Sony bandwagon I have absolutely no regrets and recommend linkbuds to everybody. I love the spatial audio, the fact you can set all your own equalization profiles, and the ambient sound passthrough is AMAZING. I can blast edm with the bass boost all the way up and turn on voice passthrough and can hear every word as if I wasn’t listening to music ( I joke with my friends that their my musical hearing aids) and the battery lasts forever I use my earbuds at least 4 hours a day and I only have to charge them like twice a week. They’re super super comfy and easy to hide as they sit flush with your ear.. perfect for retail workers lol.
Excellent
Excellent
Excellent
Excellent
Good
Hi Daleyalaina, we're glad you are happy with your new headphones! Thanks for choosing Sony! ~Earl
Good buds with great ANC, with one big negative
LinkBuds S 15/03/2024 by beefybanana (United Kingdom)
Was really happy with these intially, a good sound (improved by Wavelet AutoEQ), and really great ANC, and low profile, only to find that I couldn't turn off certain chimes/spoken notifications. The low battery notification is particularly bad, as if you fall asleep with these in, it will wake you up and ruin a good nights sleep. As an insomnia sufferer this is unforgivable. Would have been 5 stars with the ability to customise notification sounds, but now they've gone on the back burner, and I'm using Pixel Buds Pro.
Good
Good
Average
Hi,
Thank you for your feedback.
We're sorry to learn that you returned the headphones due to the notification sound.
We can confirm that the notification sound, and the voice guidance can be turned off using the Headphones Connect app: https://cutt.ly/Ww2ILTTy
In the future, we would like to be able to offer some assistance, so please don't hesitate to contact us here: https://cutt.ly/q8P6ehW, (Copy and paste the link in your browser).
Hana @Sony support UK
Reasonable buds for the price
LinkBuds S 13/03/2024 by AK anonym (United Kingdom)
+ Good price + Comfortable and light + Decent noise cancelling and microphone + Good sound once adjusted - Controls, volume in particular, do not work well - One of the buds loses sound on occasion - White noise which is present in some settings is annoying Some features, such as switching to ambient noise cancelling, are nice in theory but do not work well enough in practice. Multi device pairing is a nice feature but I have not used it enough to know how well it’s implemented.
Excellent
Excellent
Fair
Hi,
Thank you for your feedback.
We're sorry to learn that one earbud loses sound randomly, and you're experiencing unstable performance.
We recommend following the steps below to resolve the issues:
-Update the headset: https://cutt.ly/Ww09nYDg
-Reset it: https://cutt.ly/Cw09n26h
-Initialize it: https://cutt.ly/Zw09meHM
-Test with a different device.
If any issue remains, we would like to be able to offer some assistance, so please don't hesitate to contact us here: https://cutt.ly/q8P6ehW, (Copy and paste the link in your browser).
Hana @Sony support UK
Great sound when they work properly
LinkBuds S 10/03/2024 by Takura (United Kingdom)
I both these about 8 months ago and they’ve been great for the most part. But I’m the last month, they have this weird windy noise in both pass through and noise cancellation modes. Send a lot of people reporting the same.
Poor
Good
Average
Hi Takura,
Thank you for your feedback.
We're sorry to learn that your headphones developed a wind noise.
We recommend following the steps below to resolve the issues:
-Update the headset: https://cutt.ly/Ww09nYDg
-Reset it: https://cutt.ly/Cw09n26h
-Initialize it: https://cutt.ly/Zw09meHM
-Test with a different device.
If any issue remains, we would like to be able to offer some assistance, so please don't hesitate to contact us here: https://cutt.ly/q8P6ehW,
(Copy and paste the link in your browser).
Hana @Sony support UK
Disgusting behaviour from Sony with these ear buds
LinkBuds S 08/03/2024 by David121 (United Kingdom)
These buds are a great size and sounds everything I wanted and with the Sony brand I thought I could rely on that for build quality. Unfortunately this isn't the case. The buds are clearly designed to last for their 12 month warranty period and after that they dived off a cliff. Just before the warrant expired I started getting uneven battery drain with the right bud draining quicker. Overall battery life began to drop as well. By month 13 the falloff was shocking. Very frustrating, considering the cost!. After contacting Sony I was asked to reinitialise and reset the buds. This clearly did nothing other than hide the obvious, the cheap batteries used here were simply incapable of holding charge any longer and the re-initialisation of software masks this by resetting the 100% status to a lower point. By month 15 the right bud last 6 minutes before dying and I get around 15 from the left. They are clearly unusable and just more plastic landfill. Sony is now marketing their products as being plastic free in the packaging and using recycled plastics on the products. While in reality they are designing this product to last 12 months. I cannot express here how much you should avoid these buds, unless you think £10 per month cost for the lifetime of a pair of buds is good value and enjoy creating plastic waste.
Good
Poor
Fair
Hi,
Thank you for your review.
We're sorry to learn that you're experiencing battery issues with your Sony LinkBuds S.
We appreciate that the failure of any product is both disappointing and inconvenient. As a manufacturer, Sony endeavours to ensure that all of our products meet our reputation for excellent quality and reliability.
However, one of the limitations of electronics is that on some occasions products may fail. To protect our customers in these circumstances, Sony provides a one-year guarantee with our consumer products. Of course, we understand your feedback, and we have passed them on for future consideration and product development.
If you need any assistance in the future, you can contact us using this link: https://cutt.ly/JwU9zuYo
Mazen @ Sony Support UK
Lasted only 16 Months!
LinkBuds S 06/03/2024 by Stevo041978 (United Kingdom)
The sound quality is OK for the money but only lasted 16 before I have started getting a really high pitched noise in the left one. It comes and goes but I don't want to wear them as it's so high pitched it actually hurts my ear! I expect better from Sony and this has made me think twice about spending good money on Sony products in future. 16 is a pathetic amount of time for a premium brand. They should work for much longer.
Fair
Excellent
Average
Hi,
Thank you for your review.
We're sorry to hear that your LinkBuds is making a high-pitched noise after 16 months, this is not the norm as we strive to deliver the best quality possible.
-Test the headset with different devices and check if the same thing will happen or not.
-Make sure that the headset is up-to-date, you can find the latest firmware version here: https://cutt.ly/Ww2OKe42
-Reset: https://cutt.ly/fw2OKAHS
-Initialize: https://cutt.ly/2w2OKCjU
If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL
Omnia @Sony Support UK
Amazing
LinkBuds S 04/03/2024 by Skimaskhero (United Kingdom)
The automatic noise cancellation works great! I'm a chef in a busy kitchen and use these daily at work and can
Excellent
Excellent
Excellent
Great for the price
LinkBuds S 29/02/2024 by BigSonyguy22 (United Kingdom)
Bought recently, great so far, and does not hurt my ears as other earbuds
Excellent
Excellent
Excellent
Great Sound Quality Love them
LinkBuds S 29/02/2024 by BM1980 (United Kingdom)
Got these as a Birthday gift last August that then Every Day for at the very least 2 hours a day
Excellent
Excellent
Excellent
Absolutely shocking
LinkBuds S 27/02/2024 by Elkmann90 (United Kingdom)
After 1 week, the left bud keeps letting out a super loud high pitched noise. So, so bad. Highly do not recommend
Poor
Poor
Poor
Hi Elkmann90,
Thank you for your feedback.
We're sorry to learn that your headphones produces a high-pitched noise on the left side.
We recommend following the steps below to resolve the issue:
-Here: https://cutt.ly/qwMeyGcc
-Reset the headphones: https://cutt.ly/3wMey6Zh
-Initialize it: https://cutt.ly/ewMeuo8p
If the issue persists, we would like to be able to offer some assistance, so please don't hesitate to contact us here: https://cutt.ly/q8P6ehW, (Copy and paste the link in your browser).
Hana @Sony support UK
Amazing buds
LinkBuds S 26/02/2024 by Matttttt (United Kingdom)
Incredible sound quality and value for money. Olivia Rodrigo buds look so good. Transparency is next level, easily beating out airpod pros.
Excellent
Excellent
Good
Loved Sony products until received these
LinkBuds S 19/02/2024 by Bonito12 (United Kingdom)
Been using Sony products for years have Xm3 for over 4 years no issues whatsoever, have sound bar as well quality unmatched. Had numerous other sony headphones But then it comes to these feel let down and disappointed. First two weeks it was great. Until battery started to drain unevenly and one of the earbuds bus dies faster even boths beenimg used as same time. Had tu replacement then thought it was one one off. New pair of linkbuds same issue starting to appear. Didn't around found out it know issues with sony earbuds that they drain unevenly to fast. Otherwise would love these but it just to unreasonable.
Good
Excellent
Excellent
Hello,
Thank you for your review.
We're sorry to hear that you're facing battery issues with your Sony LinkBuds S headset.
Please, try the following steps to attempt to fix this issue:
- Try the steps here: https://cutt.ly/JwBKKnwL
- Update the firmware of your headset: https://cutt.ly/5wBKKJXf
- Reset: https://cutt.ly/vwBKK8BF
- Initialize: https://cutt.ly/NwBKLkNO
If you need any assistance in the future, you can contact us using this link: https://cutt.ly/JwU9zuYo
Mazen @ Sony Support UK
Fits into my ears perfectly and light-weight
LinkBuds S 18/02/2024 by Toddyboy11 (United Kingdom)
The sound quality is great, the price value is moderate
Excellent
Excellent
Excellent
Light weight,Easy wearable and looks good
LinkBuds S 17/02/2024 by Lechus baby ear pods (United Kingdom)
I bought this 2 weeks ago and so far good experience. While on calls sometimes our voice won't reach am hoping it's because of the network issue. Otherwise clarity of sound is good.
Good
Good
Good
brilliant little things
LinkBuds S 15/02/2024 by EFS2 (United Kingdom)
Love my buds, little tricky to figure out the tapping but I'll get there.
Excellent
Excellent
Average
Just amazing
LinkBuds S 14/02/2024 by Ramsay_VR46 (United Kingdom)
Best buds I have ever used. So easy to set up and link to phone. The ambient sound control is a game changer.
Excellent
Excellent
Excellent
Linkbuds s
LinkBuds S 13/02/2024 by Ex33 (United Kingdom)
Great sound for both music and podcasts, also great for crystal clear phone calls!
Excellent
Excellent
Good
Excellent sound quality
LinkBuds S 11/02/2024 by Eddy337 (United Kingdom)
Excellent very clear sound and very intuitive to use. They also come with different size buds (SS, S, M, L).
Excellent
Excellent
Excellent
Love them
LinkBuds S 10/02/2024 by Jodie27 (United Kingdom)
The sound is spot in noise cancelling is brilliant also the way they switch automatically in different environments is so good
Excellent
Excellent
Excellent
Lightweight, stylish, compact
LinkBuds S 08/02/2024 by Toddyboy (United Kingdom)
It fits into my ear canal nicely as I do not like my buds protuding out and made obvious I am wearing it
Good
Excellent
Excellent
