Sony Support

Article ID : 00024156 / Last Modified : 12/14/2010Print

How to remove a device with a conflict in Device Manager.

    IMPORTANT: This procedure must be performed while logged in as Administrator or to an account with Administrator rights.
    1. Click the Start button, and then click Control Panel.
    2. In the Control Panel window, under Pick a category, double-click the Performance and Maintenance icon.
    3. In the Performance and Maintenance window, under or pick a Control Panel icon, double-click the System icon.
    4. In the System Properties window, click the Hardware tab.
    5. On the Hardware tab, in the Device Manager box, click the Device Manager button.

      NOTE: A yellow exclamation mark (!) will be displayed to the left of the device with a conflict.

    6. Click to select the device with a conflict.
    7. On the menu bar, click the Action menu.
    8. On the Action menu, click Uninstall.
    9. In the Confirm Device Removal window, click the OK button.
    10. In the System Settings Change window, click the Yes button.